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CS Orthodontic Imaging Software 11.16
CS OMS Imaging Software 11.16
*Minimum System Requirements: Lists the lowest functional specifications for our hardware and software. To assure optimal
performance and future upgrade capability more system RAM, higher end graphics cards, and faster CPUs are suggested.
Carestream Dental strongly adheres to compliance with Microsoft Windows operating systems and
hardware compatibility. Only non-emulated Windows operating systems and hardware listed in this
document have been fully tested and certified with CS Orthodontic/OMS Imaging Software.
Product
Recommended
Minimum Required *
Notes
Imaging Server
• Intel® Xeon® E31220 Processor
or better
• 16 GB RAM
• 1 TB or larger hard drive for data
storage
• At least 20 GB for software installation
on the on the C-Drive
• 32-bit 1280x1024 resolution capable
video card
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note 10 on Pg. 4)
• 100/1000 NIC using a Gigabit Ethernet
switched network
64-bit Only
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2 (see note
below)
• Intel Core2 Duo Processor 3.0 GHz or
faster CPU
• 8 GB RAM
• 500 GB or larger hard drive for data
storage
• At least 20 GB for software installation
on the on the C-Drive
• 32-bit 1280x1024 resolution capable
video card
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note 10 on Pg. 4)
• Ethernet 100/1000 NIC
64-bit Only
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows 10 Professional
Dedicated Image Server requirement
is for a computer where the software
will not be used by office staff.
If the server computer will also be
used as a workstation the
requirements for Imaging Server and
Imaging Workstation should be
reviewed. Use whichever is better for
each component.
If the server will be used to view 3D
Volumes, it must also meet the
requirements for the CS 3D Imaging
Viewing Workstation
Windows 10 is limited to 20
concurrent connections when used
as a server. Cconcurrent connections
refer to the number of devices
connected. A workstation or device
can have more than one connection.
You may experience the concurrent
connections limit with less than 20
workstations actually connected.
Microsoft does not recommend
installing SQL Server on a Domain
Controller.
Imaging Workstation
• Intel® Xeon® E31220 Processor
or better
• 16 GB system RAM
• 80 GB hard drive with at least 20 GB
for software installation on the on the
C-Drive
• Ethernet 100/1000 NIC
• Available high-speed USB 2.0 port
• VGA/HDMI–compatible video card with
1,024MB dedicated video memory
Supporting DirectX 9.0c or better
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note 10 on Pg 4)
64-bit Only
Windows 10 Professional
Windows 11 Professional
• Pentium 4, 3.2 GHz or faster
• 8 GB system RAM
• 80 GB hard drive with at least 20 GB
for software installation on the on the
C-Drive
• Ethernet 100/1000 NIC
• Available high-speed USB 2.0 port
• VGA/HDMI–compatible video card with
512MB dedicated video memory
Supporting DirectX 9.0c
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note on 10 Pg 4)
64-bit Only
Windows 10 Professional
Windows 11 Professional
Video card and image size:
• For 512 MB installation, images
should be limited to 5 Megapixel
or less
• For 1,024 MB installation,
images should be limited to
7 Megapixel or less
• For images larger than
7 Megapixel, more RAM and
higher end graphics card are
required.
For RVG 6500 see Install Guide
(SM728)
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Imaging Workstation
With 3D Preview
• Intel® Xeon® E31220 Processor
or better
• 16 GB system RAM
• 80 GB hard drive with at least 20 GB
for software installation on the on the
C-Drive
• Ethernet 100/1000 NIC
• Available high-speed USB 2.0 port
• NVIDIA Dedicated graphics card with 1
GB supporting OpenGL v3.3
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note 10 on Pg 4)
64-bit Only
Windows 10 Professional
Windows 11 Professional
• Pentium 4, 3.2 GHz or faster
• 8 GB system RAM
• 80 GB hard drive with at least 20 GB
for software installation on the on the
C-Drive
• Ethernet 100/1000 NIC
• Available high-speed USB 2.0 port
• Monitor supporting 1280 x1024
resolution, 32-bit color
(See note on 10 Pg 4)
• NVIDIA based graphics card with 512
MB of RAM supporting
OpenGL v3.3
64-bit Only
Windows 10 Professional
Windows 11 Professional
Video card and image size:
• For 512 MB installation, images
should be limited to 5 Megapixel
or less
• For 1,024 MB installation,
images should be limited to
7 Megapixel or less
• For images larger than
7 Megapixel, more RAM and
higher end graphics card are
required.
CS Cloud Sender Server
The CS Cloud Sender Server PC
should meet the Imaging Workstation
minimum requirements plus these
additional requirements:
1 TB or larger hard drive for data
storage
64-bit Only
• Windows Server 2019
• Windows Server 2016
• Windows 10 Professional
The CS Cloud Sender Server PC should
meet the Imaging Workstation minimum
requirements plus these additional
requirements:
500 GB or larger hard drive for data
storage
64-bit Only
• Windows Server 2019
• Windows Server 2016
• Windows 10 Professional
If the Sender Server computer will
also be used as a workstation the
requirements for Imaging Server and
Imaging Workstation should be
reviewed. Use whichever is better for
each component.
If the Sender Server will be used to
view 3D Volumes, it must also meet
the requirements for the CS 3D
Imaging Viewing Workstation
Windows 10 is limited to 20
concurrent connections when used
as a server. Cconcurrent connections
refer to the number of devices
connected. A workstation or device
can have more than one connection.
You may experience the concurrent
connections limit with less than 20
workstations actually connected.
CS Cloud
Local Imaging Computer
CS Cloud workstation PCs that will be
used to run CS Ortho/OMS Imaging
should meet the Imaging Workstation
recommended requirements
CS Cloud workstation PCs that will be
used to run CS Ortho/OMS Imaging
should meet the Imaging Workstation
minimum requirements
CS Cloud workstation computers that
will use CS Orthodontic/OMS
Imaging for downloading photos or
for X-ray image acquisition must
meet the requirements for Imaging
Workstation and CS 3D Imaging
Viewing Workstation if appropriate
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CS 3D Imaging Software
Viewing Workstation
• CPU: Intel Core i7-2600
(2
nd
Generation) processor
• 16 GB System RAM
(32 GB if using MAR)
• 7200 RPM hard drive with SATA
interface storage
• NVIDIA Dedicated graphics card with
1 GB supporting OpenGL v3.3
• 17” Display able to support minimum
32-bit 1280x1024 resolution
• based graphics card
64-bit Only
Windows 10 Professional
Windows 11 Professional
• CPU: 2.4 GHz Core Duo
• 8 GB System RAM
(16 GB if using MAR)
• 300 MB hard drive space available on
the system disk.
• 1.5 GB hard drive space available on
system disk for implants
• NVIDIA based graphics card with 512
MB of RAM supporting
OpenGL v3.3
CS 3D Imaging – PDIP Module
• CPU: Intel Core i7-2600
(2
nd
Generation) processor
• 8 GB System RAM
• 7200 RPM hard drive with SATA
interface storage
• NVIDIA Dedicated graphics card with
1 GB supporting OpenGL v3.3
• 17” Display able to support minimum
32-bit 1280x1024 resolution
64-bit Only
Windows 10 Professional
Windows 11 Professional
The listed requirements are for CS
3D Imaging software. When used
with CS OMS\Orthodontic Imaging
use the Imaging Workstation entry
when better
Storage space varies depending on
imaging device
The minimum recommended
video card is the nVidia GeForce
450GTS or higher. If this or any
other higher quality video board
is unable to be used it may be
substituted with a 512MB Glide
1.2 compatible video card with
reduced performance.
Imaging Multi Location Solution (Non-Cloud, see note 14 below)
Hardware
Supported Operating Systems
Application Server
• Intel Core2 Duo Processor 2.0 GHz or faster CPU
• 4 GB RAM (8 GB or higher recommended)
• 200 GB hard drive with at least 20 GB for software
installation on the on the C-Drive
• Ethernet 100/1000 network card
• VGA/HDMI-compatible Graphics card with 512 MB or
higher video memory and a minimum resolution of
1280x1024
• Standard CRT/LCD monitor with a minimum of
1280x1024 screen resolution
64-bit Only
Windows Server 2012 R2 – with SQL 2008
Remote PC Based
Remote PC’s that will be used to run CS Ortho/OMS Imaging
should meet the Imaging Workstation requirements
For systems that will view 3D volumes, see
requirements for 3D Software Viewing
Workstations.
.
Thin Clients
Any device capable of running Microsoft RDP software and
suppports network connectivity using TCP/IP. The device
should be capable of generating a display with at least
1280x1024 resolution.
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Notes and functional requirements:
1. Microsoft Word 2000-2016 (32-bit), Outlook installed and configured
2. Installed and up to date Antivirus (some configuration may be needed for optimal performance: Heuristic and real time or office hours
scanning disabled)
3. High speed Internet connection for remote support
4. Photo quality printer and/or flatbed scanner with transparency adapter recommended
5. Document scanning requires a TWAIN complaint scanner.
6. Backups and restore system in place: We suggest that you perform a nightly backup on removable media and keep that media in a
fireproof safe off-site.
7. An Uninterruptable Power Supply with shutdown software installed at the server machine is recommended.
8. Consult a qualified IT professional about a RAID system installation for your image server.
9. Aacquisition PCs are single purpose built and must not have any additional software or peripherals such as a printer or other IO
equipment installed or attached.
10. OrthoTrac v14 requires a video card and monitor supporting 1920 x 1080 resolution, 32-bit color. If you are using this software you must
use a monitor of this resolution or higher, regardless of any lower resolution monitor requirements listed above.
11. When comparing minimum system requirements between Carestream Dental hardware, Carestream Dental software or Windows, use
the superior hardware specification.
12. Carestream Dental does not certify
our software on Virtual Machines or an Emulated OS, however the client may choose to use either at
their own risk
13. Importing of STL or PLY images is not supported in a Virtual Environment. (This includes Remote Desktop, Hyper-V, Citrix, VMWare, or
etc.)
14. Carestream Dental DOES NOT support or assist clients or their IT with any type of Data Synchronization or Data Replication involving
data associated with CS Orthodontic Imaging, CS OMS Imaging or CS 3D Imaging. If a client wishes to explore this option, their IT
company will need to configure and maintain the data configuration. The practice assumes all responsibility for any data issues that result
from the use of Data Synchronization or Data Replication.
Windows compatibility notes:
Windows Server 2012 is reaching end of life October 10, 2023, and it will no longer be supported in our next release. If you use this
operating system, it is strongly recommended that you upgrade.
No Home versions of Microsoft Windows are tested or supported. The software will not install or update on computers running Windows
Home versions of Windows.
Microsoft Small Business Server and Server Essentials are not supported operating systems.
Server and workstations should be kept current with all Windows service packs and critical updates.
Microsoft Windows 10: Microsoft Edge browser is now currently supported by our online training products (Carestream Dental Institute).
Microsoft Windows Note: Microsoft has discontinued support for Windows XP and Windows Server 2003. For this reason, as of March
31, 2016, Carestream Dental no longer supports Windows XP or Windows Server 2003. The software will not install or update on
computers running Windows XP or Windows Server 2003
Microsoft has discontinued support for Windows 7 and Windows Server 2008 as of January 14, 2020. If Windows 7 or Windows Server
2008 is being used, Microsoft is strongly recommending that you upgrade your OS. These operating systems are no longer supported by
CS Orthodontic Imaging or CS OMS Imaging software. The software will not install or update on computers running Windows 7 or
Windows Server 2008
x86 (32-Bit) versions of Window are not supported. Software will not install or update on computers running x86 (32-Bit) Windows
When using Windows 10 as a Server, concurrent connections refer to the number of devices connected. A workstation or device can
have more than one connection. You may experience the concurrent connections limit with less than 20 workstations actually connected.
Wide Area Network
Carestream Dental Recommends using a high speed,
dedicated, point to point connection between offices such as a
T1 circuit.
Transferring of data between offices is limited to
the amount of bandwith dedicated to the
connection between offices and the amount of
traffic on your network. Low bandwith connections
or large amounts of traffic can greatly affect the
speed of viewing and saving images between
offices.