College Policy 4.18
Student E-mail
Part 1. Policy
Minneapolis Community and Technical College has designated e-mail as the official method of communication with students
regarding topics of an academic or administrative nature. Upon registration, the College will assign an e-mail account to each
student and expects that students will assume full responsibility for all information sent to them via their College e-mail account.
Part 2. Implementation
Subpart A. Assignment of Student E-mail Account
Minneapolis Community and Technical College e-mail accounts are assigned to all registered students. Students access their e-
mail accounts via the College intranet. These student e-mail accounts have addresses comprised of the student's Star ID and
the domain @go.minneapolis.edu. For example, Chris Johnson's e-mail account could look something
like starid@go.minneapolis.edu.
Subpart B. Use of Student E-mail Account
Students may access their e-mail accounts via the College intranet. Students must provide their MCTC ID and PIN numbers in
order to log into the student e-mail system. Minneapolis Community and Technical College students are expected to check their
MCTC e-mail accounts regularly, as they are responsible for all information sent to them via their MCTC e-mail account, some of
which may be time-sensitive.
Subpart C. Access to Student E-mail Account
Students may access their Minneapolis Community and Technical College student e-mail accounts from any Internet-enabled
computer, whether on or off campus. Additionally, in recognition of the importance of technology in student education, the
college provides open computer labs at the main, Aviation and Law Enforcement campuses. Students may access their e-mail
accounts in any of these computer labs.
Subpart D. Redirecting of E-mail
E-mail communication that is sent by the College to the official MCTC student account is considered delivered. Students who
wish to have their official MCTC e-mail forwarded to an alternative account (e.g., America Online, Yahoo, Hotmail, etc.) may do
so at their own risk. MCTC is not responsible for the delivery or delay of delivery into an alternate forwarded account. Students
will retain all responsibility associated with official communications that are sent to their MCTC student account.
Subpart E. Term of Student E-mail Account
Student e-mail accounts will be deleted one year after a period of 1 year of non-registered status. Minneapolis Community and
Technical College will provide a one-month warning via email prior to the cancellation of e-mail accounts of alumni and former
students.
Part 3. Definitions
Subpart A. E-mail Username
The username consists of the student's Star ID and the domain. For example: Chris Johnson's MCTC student e-mail account
could look like starid@go.minneapolis.edu. The Star ID portion of the e-mail address is unique to each account to prevent
username duplication.
Subpart B. Password
Passwords are automatically synchronized with the student's MCTC student PIN number.
Subpart C. Tech ID
The eight-digit number is on the front of the MCTC ID. The Tech ID number may also be obtained from the Student Services
Center.
Subpart D. PIN Number
Student's birth date in the format YYMMDD (e.g. July 4, 1976 is 760704) OR
The last six digits of the student's social security number OR
The last four digits of the student's social security number OR
A self-generated password created by the student (with self-service options within eServices)
The PIN number may also be obtained from the Student Services Center.
Part 4. Privacy
Student e-mail is considered private information. As with all electronic communication, users of the student e-mail system must
exercise diligent caution in communicating sensitive material.
Part 5. Appropriate Use of Student E-mail
Minneapolis Community and Technical College provides resources in support of its mission to continuously enhance life- long
learning by improving students' understanding and utilization of computing resources and information technology. As an
institution of higher education, MCTC intends to provide the community with open and unrestricted avenues of communication as
long as such use is in compliance with state and federal laws, and other MCTC and MnSCU policies (including MnSCU Board
Policy 5.22 and Procedure 5.22.1). The use of MCTC's computer systems and networks is a privilege and responsibility granted
to faculty, staff, and students. Minneapolis Community and Technical College expects all members of its community to use these
resources appropriately.
Part 6. Educational Uses of E-mail
Faculty may incorporate electronic forms of communication in their classes, and will specify their requirements in the course
syllabus. This Student E-mail Policy will ensure that all students will be able to comply with e-mail based course requirements
specified by faculty.
Date of Adoption: 9/23/2008
Date of Implementation (if different from from adoption date):
Date of Last Review: 9/23/2009
Date and Subject of Revisions:
