MOST IMPORTANT TERMS AND CONDITIONS (MITC)
(b) Guarantee: Names of the Guarantor/s (if any) :
(c) Other Security interest (if any) :
(a) Property description :
Security of the loan would generally be security interest on the property being financed and/or any other collateral/ interim
security as may be required by HDFC.
7. Security/Collateral for the Loan [ * ]
3. Installment Types : Monthly
* Subject to variation in terms of the loan agreement executed/ to be executed between the Borrower/s and HDFC.
HDFC shall endeavor to keep its Borrowers informed of any change in interest rates through its official
website (www.hdfc.com), annual statement of accounts, display in its offices and general announcements from
time to time. If such change is to the disadvantage of the customer, he/she may within 60 days and without notice
close his / her account or switch it without having to pay any extra charges or interest.
6. Purpose of Loan (the purpose for which the loan is sanctioned) :
(iii) Moratorium or subsidy :
(b) Total number of installments where the loan is repayable in equated monthly installments :
2. Interest
(iv) Date of reset of interest :
1. Loan
Sanctioned Amount :
(i) Type :
(ii) Interest chargeable :
(v) Modes of communication of changes in Interest rate : HDFC informs of such change in Retail Prime Lending Rate
(RPLR) through a 'press release' in major leading news papers across India and on its website www.hdfc.com.
The Most Important Terms and Conditions (MITC) of the loan between the Borrower/s - and Housing Development
Finance Corporation Limited, a Company incorporated under the Companies Act, 1956 and having its registered office
at Ramon House, H T Parekh Marg, 169, Backbay Reclamation, Churchgate, Mumbai 400 020, hereinafter called
"HDFC" are agreed upon and mentioned as under:
4. Repayment of the Loan [ * ]
(a) The amount of EMI :
5. Loan Tenure :
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A. Fees and other charges as applicable on application/ during the term of loan/ conversion charges for switching from floating to fixed
interest and vice-versa/ and penalty for delayed payments, are as under:
8. Fees and Other Charges
Sr. Name of the Product/Service Name of Fee/ When Payable Frequency Amount in Rupees
No Charge levied
7 Fees for Loans under HDFC Reach Processing Fees At Once Upto 1.50% of the loan amount +
Scheme Application taxes and statutory levies and
charges, as may be applicable from
time to time.
4 Fees for Equity/Non Residential Processing Fees At Once Upto 1.50% of the Loan amount or
Premises Loans. Application Rs. 4500/- whichever is higher +
taxes and statutory levies and
charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 4500/-
3B Fees for Top-Up Loan (Self Employed Processing Fees At Once Upto 1.50% of the Loan amount or
Non Professionals) Application Rs. 4500/- whichever is higher +
taxes and statutory levies and
charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 4500/-
8 Delay Payment Charges Additional On Accrual Monthly A maximum of 18% P.A on the
Interest defaulted sum.
3A Fees for Top-Up Loan (Salaried,Self Processing Fees At Once Upto 0.50% of the Loan amount or
Employed Professionals) Application Rs. 3000/- whichever is higher +
taxes and statutory levies and
charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 3000/-
5 Fees for NRI Loans Processing Fees At Once Upto 1.25% of the Loan amount or
Application Rs. 3000/- whichever is higher +
taxes and statutory levies and
charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 3000/-
6 Fees for Value Plus Loans Processing Fees At Once Upto 1.50% of the Loan amount or
Application Rs. 3000/- whichever is higher +
taxes and statutory levies and
charges, as may be applicable from
time to time.
1A Fees for Housing Loan/ Extension/ Processing Fees At Once Upto 0.50% of the loan amount or
Improvement of Housing Loan /Refinance Application Rs. 3000/- whichever is higher +
of Housing Loan/Plot Loans for Housing taxes and statutory levies and
(Salaried, Self Employed Professionals) charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 3000/-
1B Fees for Non Housing Loan/Extension/ Processing Fees At Once Upto 0.50% of the loan amount or
Improvement of Non-Housing Loan/ Application Rs. 4500/- whichever is higher +
Refinance of Non-Housing Loan/Plot Loans taxes and statutory levies and
for Non- Housing (Salaried,Self Employed charges, as may be applicable
Professionals) from time to time. Minimum
Retention Amount: Rs. 4500/-
2 Fees for Housing/Extension/Improvement/ Processing Fees At Once Upto 1.50% of the Loan amount or
Refinance/Plot Loans for Self Employed Application Rs. 4500/- whichever is higher +
Non Professionals. taxes and statutory levies and
charges, as may be applicable from
time to time. Minimum Retention
Amount: Rs. 4500/-
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10 Statutory Charges CERSAI On Once As per charges levied by CERSAI.
Disbursement/
Change of
security
12 Switch to Lower Rate in Variable rate Conversion Fees On Conversion On every Upto 0.50% of the Principal
Loans (Housing/Extension/Improvement) Spread Outstanding and undisbursed
change amount (if any) at the time of
Conversion or a cap Rs. 50000
plus taxes whichever is lower.
17 Cheque/ECS Dishonour Charge Miscellaneous On Cheque Depends Rs. 200/- Per Dishonour.
Receipts Dishonour on no. of
Dishonour
20 List of documents Miscellaneous Event On every Upto Rs. 500 plus taxes.
Receipts request
24 Increase/Decrease in loan term Processing Fees At Request Once Rs 500 plus taxes and statutory
levies and charges, as may be
applicable from time to time
19 Fees on account of External Opinion Miscellaneous On incurring As per actuals.
Receipts expenses
21 PDC swap Miscellaneous Event On every Upto Rs. 500 plus taxes.
Receipts request
14 Switch from Trufixed fixed rate to Conversion Fees On Conversion Once 1.75% of the Principal Outstanding
Variable rate and undisbursed amount
(if any) plus taxes at the time of
Conversion.
15 Switch to Lower Rate Conversion Fees On Conversion On every Half of the spread difference on the
(Non–Housing Loans) Spread principal outstanding and
change undisbursed amount (if any) plus
taxes, with a minimum
fee of 0.5% and Max. 1.50%.
11 Statutory Charges Stamp Duty/ On Fixing of Once As applicable in the respective state.
MOD/MOE Disbursement
18 Photo Copy of Documents Miscellaneous Event On every Upto Rs. 500 plus taxes.
Receipts request
16 Switch to Lower Rate (Plot Loans) Conversion Fees On Conversion On every 0.5% of principal outstanding and
Spread undisbursed amount (if any)
change plus taxes at the time of Conversion.
23 Re-appraisal of loan after 6 months Processing Fees At Once Rs. 2000 plus taxes and statutory
from sanction Re-Application levies and charges, as may be
applicable from time to time.
22 Disbursement cheque cancellation Miscellaneous Event On every Upto Rs. 500 plus taxes.
charge post disbursement Receipts occurrence
9 Expenses to cover costs Incidental On incurring Incidental charges and expenses are
Charges expenses levied to cover the cost, charges,
expense and other monies as per
actuals applicable to a case.
13 Switching to Variable Rate Loan from Conversion Fees On Conversion Once Upto 0.50% of the Principal
Fixed Rate Loan (Housing/Extension/ Outstanding and undisbursed
Improvement) amount (if any) at the time of
Conversion or a cap Rs. 50000 plus
taxes whichever is lower.
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B. On Foreclosure/Prepayment Charges
b) For Other than Individual Borrowers - For loans sanctioned with company/ Sole
Proprietorship Concern/Firm or an HUF as co-applicants:
ii. Upon the expiry of the first six (6) months and up till 36 months, the borrower shall have
the option to prepay up to 25% of the opening principal amount every financial year, of the
loan, without any prepayment charges. Such prepayments would need to be made from
the own sources of the Borrower.
For all loans disbursed, the prepayment charge shall be levied at the rate of 2%, plus
applicable taxes and statutory levies and charges, of the outstanding amounts being so
prepaid through refinance from any Bank/HFC/NBFC or Financial Institution (such amounts
shall include all amounts prepaid during the given financial year) and not through own
sources* and shall be applicable to all partial or full prepayments.
Upon the expiry of 36 months, no prepayment charges will be applicable if the loan is
prepaid from own sources. However should the loan be prepaid through refinance the
borrower shall be liable to pay prepayment charges.
*the expression "own sources" for this purpose means any source other than borrowing from a
Bank/HFC/NBFC or Financial Institution.
The prepayment charges as mentioned above are as on date of execution of this loan
agreement, however they are subject to change as per prevailing policies of HDFC and
accordingly may vary from time to time. Customers are requested to refer to www.hdfc.com
for the latest charges applicable on prepayments.
The prepayment charges as mentioned above are as on date of execution of this loan
agreement, however they are subject to change as per prevailing policies of HDFC and
accordingly may vary from time to time. Customers are requested to refer to www.hdfc.com
for the latest charges applicable on prepayments.
i. In case the loan is prepaid within the first six (6) months from the date of first
disbursement, Prepayment Charges shall be levied at a rate of 2% plus taxes and
statutory levies and charges, of the amounts being so prepaid;
*the expression "own sources" for this purpose means any source other than borrowing from a
Bank/HFC/NBFC or Financial Institution.
2. a) For Individual Borrowers:
c) The customer will be required to submit such documents that HDFC may deem fit & proper
to ascertain the source of funds at the time of pre-payment of the loan.
Any amounts prepaid in excess of the 25% threshold shall attract prepayment charges at
2% of the amounts being so prepaid in excess of 25% every financial year.
Upon the expiry of 36 months, no prepayment charges will be applicable if the loan is
prepaid from own sources. However should the loan be prepaid through refinance the
borrower shall be liable to pay prepayment charges.
c) The customer will be required to submit such documents that HDFC may deem fit & proper
to ascertain the source of funds at the time of pre-payment of the loan.
For all loans sanctioned only to individual borrowers, no prepayment charges shall be
payable on account of part or full prepayments made through any sources.
1. a) For Individual Borrowers:
i. In case the loan is prepaid within the first six (6) months from the date of first
disbursement, Prepayment Charges shall be levied at a rate of 2 % plus taxes and
statutory levies and charges, of the amounts being so prepaid;
b) For Other than Individual Borrowers - For loans sanctioned with company/ Sole
Proprietorship Concern/Firm or an HUF as co-applicants:
Any amounts prepaid in any financial year in excess of the 25% threshold shall attract
prepayment charges at 2% of the amounts being so prepaid in excess of 25% every
financial year.
ii. Upon the expiry of the first six (6) months and up till 36 months, the borrower shall have
the option to prepay up to 25% of the opening principal amount every financial year, of
the loan, without any prepayment charges. Such prepayments would need to be made
from the own sources* of the Borrower.
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A. Adjustable Rate Loans (ARHL)
and
Combination Rate Home Loan (CRHL)
during the period of applicability of the
Variable Rate of interest
B. Fixed Rate Loans (“FRHL)
and
Combination Rate Home Loan (CRHL)
during the period of applicability of the
Fixed Rate of interest
The Borrower shall ensure that the property is, during the pendency of the loan, always duly and properly insured against all
risks such as earthquake, fire, flood, explosion, storm, tempest, cyclone, civil commotion, etc. HDFC be made the sole beneficiary
under the policy / policies.
The Borrower may avail health and/or life insurance cover for himself with HDFC as the sole beneficiary under the policy /
policies.
The Borrower shall:
c. request for disbursement of the loan in writing (as per the manner prescribed by HDFC). Such request shall be deemed to have
been duly made when made by hand, mail or through website of HDFC (www.hdfc.com) or such other form/manner as may be
announced by HDFC from time to time.
C. Fee refundable if loan not sanctioned/disbursed
Processing Fee paid by the Customer is refundable subject to retention by HDFC of the Minimum Retention Amount as indicated
against specific categories of loans in the table above.
9. (a) Insurance of property
(b) Insurance of Borrower
10. Conditions for disbursement of the loan
a. submit all relevant documents as mentioned in the Sanction Letter/Loan Agreement.
b. intimate HDFC of any change in his employment/contact details.
d. comply with all preconditions for disbursement of the loan as mentioned in the Sanctioned Letter.
e. ensure that he has absolute, clear and marketable title to the property (security) and the said property is absolutely
unencumbered and free from any liability whatsoever.
f. ensure that no extra-ordinary or other circumstances have occurred which shall make it improbable for the Borrower to fulfill his
obligations under the Loan Agreement for the present loan.
g. ensure that no event of default has happened in terms of the Loan Agreement executed/to be executed by the borrower.
h. The following conditions shall be applicable for all other loans except Home Equity Loans, Non-Residential Premises Loan and
Top up Loans:
The Borrower shall:
(i) pay the own contribution amount (total cost of flat less the loan amount), as specified in the sanction letter.
(ii) regularly provide HDFC information, including details regarding progress / delay in construction, any major damage to the
property, non-payment of taxes and statutory levies and charges, as may be applicable from time to time pertaining to
property, etc.
(iii) ensure that construction being undertaken is as per the approved plan and has satisfied himself/herself that all required
approvals for the project have been obtained by the developer (by the seller in case of resale purchase of property).
(iv) satisfy HDFC on the utilisation of the proceeds of any prior disbursements of the loan amount and provided adequate
proof of the same.
11. Brief Procedure to be followed for Recovery of overdue:
Customers are explained the repayment process of the loan in respect of, tenure, periodicity, amount and mode of repayment of the
loan. No notice, reminder or intimation is given to the customer regarding his/her obligation to pay the EMI or PEMI regularly on due
date.
On non-payment of Pre-EMI/EMI by the due dates, HDFC shall remind the customers by making telephone calls, sending written
intimations by post and electronic medium or by making personal visits by HDFC's authorized personnel at the addresses provided by
the customer. Costs of such calls/communication /visits shall be recovered from the customer.
Notwithstanding what is stated herein, it shall be the liability of the customer to ensure that the Pre-EMI/ EMIs are regularly paid on the
due dates.
Credit information relating to any customer's account is provided to the Credit Information Bureau (India) Limited (CIBIL) or any other
licenced bureau on a monthly basis. To avoid any adverse impact on the credit history with CIBIL, it is advised that the customer
should ensure timely payment of the amount due on the loan amount.
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13. Customer Services
i) Customer Service Queries including requirement of documents can be addressed to HDFC through the following channels:
The Managing Director,
The recovery process of enforcement of mortgage/securities, including but not limited to, taking possession and sale of the mortgaged
property in accordance with the procedure prescribed under the Securitisation and Reconstruction of Financial Assets and
Enforcement of Security Interest Act, 2002 (SARFAESI Act) or under any other law, is followed purely as per the directions laid down
under the respective law. Intimation/Reminders/Notice(s) are given to customer prior to initiating steps for recovery of overdues, under
the Negotiable Instruments Act, Civil Suit as well as under the SARFAESI Act.
12. Date on which annual outstanding balance statement will be issued : On Customer's request.
Write to us through our website: www.hdfc.com or notify us at:
ii) Visiting hours and the details of person to be contacted for customer service with respect to all branches of HDFC are
available at www.hdfc.com.
iii) Contact HDFC Customer Service Officer at your nearest branch within the working hours as mentioned in the Loan Application
form for:
a. Photo Copies of documents, which can be provided in 7 working days from date of placing request. Necessary
administrative fee shall be applicable.
b. Original documents will be returned within 10 working days from the date of closure of loan. Necessary administrative fee
shall be applicable if documents collected beyond due date of release of documents.
c. Loan Account statement (time line): Within 3 working days of the receipt of request.
14. Grievance Redressal:
There can be instances where the Borrower is not satisfied with the services provided. To highlight such instances & register a
complaint the Borrower may follow the following process:
a) The Borrower can complain to customer care on www.hdfc.com or
b) Borrower can meet or write to the Business Head for the respective dealing branch
c) In case the concern remains unresolved beyond a period of 7 days, the Borrower may escalate the matter to the Managing
Director at :
HDFC Ltd, HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai 400 020.
d) In case the Borrower is still not satisfied with the response, the complainant may approach the Complaint Redressal Cell of
National Housing Bank by lodging its complaints in Online mode at the link https://grids.nhbonline.org.in OR in offline mode by
post, in prescribed format available at link http://www.nhb.org.in/Grievance-Redressal-System/Lodging-Complaint-Against-HFCs-
NHB%E2%80%93 Page 8 of 8 Physical-Mode.pdf to Complaint Redressal Cell, Department of Regulation & Supervision,
National Housing Bank , 4th Floor, Core 5A, India Habitat Centre, Lodhi Road, ND -110023.
HDFC Ltd, HDFC House, H T Parekh Marg,165-166, Backbay Reclamation, Churchgate, Mumbai 400 020.
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___________________________________________
(Signature of the authorized person of HDFC)
It is hereby agreed that for detail terms and conditions of the Loan, the parties hereto shall refer to and rely upon the loan and other security
documents executed/to be executed by them. The above terms and conditions have been read by the borrower/s / read over to the
borrower by Shri/Smt. ________________________________________________________________________________________________
of HDFC and have been understood by the borrower/s.
____________________________________________
(Signature or thumb impression of the Borrower/s)
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