What’s inside this guide?
Vermont Family
Network (VFN)
600 Blair Park Rd.,
Ste. 240
Williston, VT 05495
1-802-876-5315
Children with Special
Health Needs (CSHN)
108 Cherry St.,
PO Box 70
Burlington, VT 05402
1-800-660-4427
UVM Children’s
Hospital
111 Colchester Ave.,
Main Campus,
East Pavilion, Lev. 4
Burlington, VT 05401
1-802-847-8200
Boston Children’s
Hospital (BCH)
300 Longwood Ave.
Boston, MA 02115
1-617-355-6000
Vermont Public
Transportation
Association (VPTA)
160 Benmont Ave.
Ste.22
Bennington, VT 05201
1-833-387-7200
Travel Guide for Vermont Families
Receiving Services from
Boston Children’s Hospital (BCH)
Page 1
Planning for your child’s stay at BCH
2
If you have time for additional planning
2
What about insurance?
3
Medicaid transportation, lodging, food expenses, and
reimbursement
4-5
Medicaid Lodging Options booked by VPTA
6
Additional transportation resources
7
Parking
7
What should we pack?
8
Is there an affordable lodging option when my child is a
patient?
8
Additional accommodation options
9
Maternal-Fetal Medicine at Brigham and Women’s Hospital
(BWH)
10
The essentials in Boston: meals, money, mail…
11-12
Additional hospital supports
13
Useful contact information 14
Mission statements
14
How do I talk effectively with my child’s doctors and nurses?
14
Map: Finding your way in the neighborhood
15
Map: Rapid Transit map
16
Page
It would be helpful for you to call a meeting
with your child’s care team. Having
everyone in one room to discuss your child’s
medical care and answer any questions that
you have can be very valuable.
* Request one of the care team members to
make a connection with the BCH social work
department for you.
You should leave this meeting knowing
whom you can contact with questions
while you are at BCH.
You will be given a packet of information
once you get to the hospital. This will
include BCH contacts, hospital logistics, and
surrounding area attractions and eateries.
Some of these people are:
• The medical specialist that referred your
child for care at BCH
• The care coordinator at your child’s
pediatricians’ office
• A CSHN Medical Social Worker (MSW) can
offer resources, supports, and help with:
800-660-4427
CSHN supports Vermont children and
youth with special health needs by
ensuring comprehensive, culturally
sensitive, community-based and family
-centered services. This is a free public
health program for families.
• A case manager through other agencies:
such as the designated agency, Pediatric
Palliative Care, Children’s Integrated
Services or Community Health Team
• If your child is on an IEP (Individualized
Education Plan) have a conversation with
your child’s special educator about your
child’s educational needs during the
hospital stay and recovery
Page 2
Planning for your child’s stay at BCH
There are many people that you can help you in preparing for
an upcoming hospital stay and all the details to be
considered.
• Contact Vermont Family Network about:
802-876-5315
Parent Match/Peer Support- You can
be confidentially matched with
another parent who has shared similar
experiences and/or diagnoses. VFN
connects families with other families
for caring and support.
Family Support Funds– Income eligible
families of children with special
health needs may apply for $1,200
per fiscal year for respite and /or
unmet medically necessary needs
such as equipment, medications,
travel, and therapies.
Care Notebook– a place to record all
information regarding your child’s
medical happenings.
• FMLA (Family Medical Leave Act)- allows
employees 12 weeks of unpaid time off
from work to care for an immediate
family member that has a serious health
condition, without jeopardizing
employment status. The Department of
Labor can provide more information.
If you have time for additional planning...
Travel Guide for VT Families Receiving Services from BCH
What about insurance?
Page 3
Private Insurance
If you have private insurance, call the number on the back of your
child’s insurance card to ask any medical coverage questions. Ask if
your child would qualify for one of their nurse case managers. This
person will be an important contact with coverage questions or if
issues come up. Be sure to ask if your insurance includes coverage for
mileage and lodging.
Vermont Medicaid Insurance
A Medical Social Worker can help you start or complete an application to determine
eligibility for Medicaid. A child may receive Medicaid insurance based on either income
or disability.
Dr. Dynasaur is determined based on household income and applied for through
Vermont Health Connect.
Disabled Children’s Home Care (DCHC) is a Green Mountain Care Program that allows
certain children under the age of 19 who have long term disabilities, or complex
medical needs that require a high level of care, to become eligible for Medicaid even
though their family’s income is above the eligibility level for Dr. Dynasaur. Only the
child’s income and resources are used to determine financial eligibility – not the
family income. You can apply at any time of the year.
Go to the Department of Vermont Health Access DVHA Access/Medicaid/MABD
website and read about MABD Medicaid for the Blind and Disabled. You can download
the 205ALLMED Non-LTC document for instructions. You can start the application
online at my.vermont.gov/ and set up an account and password.
You can begin the DCHC application before your child’s birth and bring it with you to
BCH to finish after your child is born. You can include medical documentation such as
reports from surgeons and specialists. You can also send a copy of the hospital
discharge summary but get the application in as soon as possible.
Health Insurance Premium Program (HIPP) is a Medicaid program administered by the
DVHA that may reimburse some or all of an enrollee’s share of employer sponsored
group health insurance premiums. There must be at least one member in the
household eligible for Medicaid/Dr. Dynasaur and it must be determined to be cost
effective for DVHA to do so. Enrollment in HIPP is not an entitlement. If DVHA
determines that enrollment of the person in the group health plan is cost-effective,
the person must enroll in the group health plan. An individual can also request for a
cost-effective test. HIPP will reimburse a person for their share of the cost of the
health insurance premiums or a portion thereof depending on the DVHA cost
effectiveness evaluation.
Contact [email protected] to see if eligible.
If your child’s BCH admission is an
emergency, contact your child’s
primary care physician and have them
fax a Physician Referral form to
Department of Vermont Health Access
(DVHA) at 802-879-5919 as soon as
possible.
-See page 4 for more details.
Travel Guide for VT Families Receiving Services from BCH
Your child’s primary doctor or referring
specialist has to fill out the Physician
Referral Form and send it to Department of
Vermont Health Access (DVHA) for prior
approval at least TWO weeks before your
child’s appointment. This form is used for
outpatient office visits
and inpatient hospital
stays.
• On the Physician
Referral Form, the
doctor will need to
check Yes if
lodging is
necessary. Medicaid generally pays for
overnight (least costly, medically
appropriate) lodging for appointments
before 10am. If your child is admitted
one parent is expected to stay bedside.
If both parents are medically required to
be there, DVHA’s Medical Director will
need to review a letter of medical
necessity outlining this request. This
request has to come from the referring
provider and should be included with the
physical referral form.
As BCH is an out-of-state hospital and is not
a Medicaid in-network hospital, the request
process requires extra steps. First, call
Vermont Public Transportation Association
(VPTA) to discuss your pre-approved
upcoming travel and complete the
requested forms. VPTA will explain the
transportation reimbursement process from
there. Your child’s primary doctor or
referring specialist has to fill out the
Physician Referral Form and send it to
Department of Vermont Health Access
Medicaid transportation, lodging, & food expenses
In addition to insurance coverage, when pre-approved, Medicaid may help with some travel
expenses to and from Boston such as: mileage reimbursement, meal expenses, parking,
tolls, and lodging.
• Medicaid will provide rides to Medicaid-billable appointments for eligible members only
when there is no other means of transportation available. Members are eligible for the
least costly, medically appropriate means of travel. Whether this is in-state or out-of-
state.
Page 4
(DVHA) for prior approval at least TWO
weeks before your child’s appointment. This
form is used for outpatient office visits and
inpatient hospital stays. If your appointment
is scheduled less than two weeks contact
DVHA to discuss the best way to proceed.
833-387-7200
• It is recommended that you
follow up with your child’s
doctor to confirm the
Physician Referral Form has
been submitted to DVHA.
Your child’s BCH
transportation request
cannot be approved until DVHA has
received and approved this form.
• Once the Physician Referral
Form has been approved
VPTA will contact you about
your trip and provide you
with the details of your
stay. VPTA provides you
with the necessary forms for
your reimbursement, hotel confirmation
details, and an out-of-area
transportation approval form that
requires your signature or email
confirmation before leaving on your trip.
• If you do not have a car, your car is not
operating, your partner needs the only
car, or you have any
Medicaid Transportation
questions you need to
contact VPTA and
complete the Medicaid
vehicle exception
request form.
833-387-7200
Travel Guide for VT Families Receiving Services from BCH
Page 5
Meal reimbursement rates per person:
**Reimbursement only applicable for
overnight stays.
Per Meal
Out-of-
State
Breakfast $6.25
You must leave home
before 5:30 am
Lunch $7.25
Dinner $18.50
Returning home
after 6:30 pm only
How to be reimbursed for travel expenses…
You are responsible for completing the mileage form and keeping copies of your
itemized receipts for all pre-approved expenses as outlined in your out-of-area
approval form. These expenses may include lodging, meals, mileage, parking,
and tolls. For expedited reimbursement, please return your original itemized
receipts within 15 days. If receipts are not received within 30 days after
discharge you will not receive reimbursement.
• Medicaid will only reimburse a food receipt that
is itemized.
• You will not be reimbursed from a receipt that
only states the total amount of the meal.
• You will not be reimbursed for grocery store or
convenience store purchases.
• Detailed information about the Non-Emergency
Medical Transportation (NEMT) program can be
found at DVHA.
• Save all itemized receipts and other trip-
associated costs such as tolls and
parking.
• You and your child (with prior approval)
may receive reimbursement for meal
expenses during your stay at BCH.
See chart below:
• Mileage Reimbursement- Medicaid will
reimburse members using their own
vehicle for medical trips totaling more
than 50 miles per week or more than 215
miles per month.
• Meal Reimbursement: DVHA will not
reimburse for any gratuity.
If approved for reimbursement:
Travel Guide for VT Families Receiving Services from BCH
Page 6
Page 6
Medicaid Lodging Options booked by VPTA
Medicaid will cover your lodging costs as long as you have active coverage and Medicaid is
either primary or secondary insurance. Contact VPTA as soon as you know of your scheduled
appointment so lodging arrangements can be made: M-F 7:45am - 4:30pm.
833-387-7200 or at [email protected]
VPTA will look into the most economical, medically appropriate lodging available and they
will book your room. If you book your own lodging you will not be eligible for lodging and
meal reimbursement.
When your child has an appointment at BCH, VPTA will start with the patient family housing
options listed below:
Parent Sleep Spaces, Farley 5 and 6
Hale Family Center for Families
No charge, reservations required, limited
availability/ 26 spaces.
617-355-6279
The hospital provides accommodations in
the Medical/Surgical Intensive Care Unit
(MICU), Newborn Intensive Care Unit (NICU),
and Cardiac Intensive Care Unit (CICU) for
one parent in each patient’s room, which is
usually a fold down chair or a bed built into
an alcove, linens are provided. Communal
kitchen and laundry facilities are available.
• Shower facilities are available on
each inpatient unit except for
the ICUs.
• Your child’s nurse can direct you
to the nearest shower facility.
BCH Patient and Family Housing
Application required in-advance, online
$30 a night
617-919-3450
Within walking distance of BCH are two
wheelchair accessible housing options for
any family member or support person of a
patient. There is a communal kitchen, living
rooms, bathrooms, linens and towels
supplied, free wifi and free laundry
facilities. A breast pump is available for
nursing mothers. There is a free shuttle bus
that runs between the housing and BCH.
The Yawkey Family Inn
241 Kent Street
Brookline, MA 02446
The Devon Nicole House
21 Autumn Street, 5th Floor
Boston, MA 02215
Ronald McDonald House
229 Kent Street, Brookline, MA 02446
$10/night or $200/month
617-398-6458
Accommodation for families and pediatric
patients who are critically ill. Patients must
be under 21 year’s old, receiving treatment
for cancer or other life-threatening
hematological diseases and must live more
than 30 miles outside of Boston.
Hospitality Homes Program
Free but there is a $25 cancellation fee
*Application plus two references required
888-595-4678
Temporary housing in private volunteer host
homes and other donated accommodations
for families and friends of patients.
Travel Guide for VT Families Receiving Services from BCH
Page 7
Parking
BCH is Located at: the corner of Longwood Ave and Blackfan St. across from
Bertucci’s Restaurant. BCH webpage with directions.
Expect congested traffic between 7-9am and 4-6pm; leave extra time for travel and parking.
Take Note:
If the Patient Family Garage is full, ask the
BCH reception desk about alternative
parking. Also, if you have a mid-size SUV
with a Thule or carrier on top it will not fit
in the garage. You can park in valet or park
in an alternative location.
BCH valet services
For $5 plus the normal garage
fee, there is 24 hour valet
parking available at the main
entrance of the hospital.
The $5 fee is waived for vehicles with
a handicap placard but you must pay
the normal garage fee.
*DVHA will not reimburse for valet
parking.
Parking tickets can be validated at the BCH
Main Lobby reception desk or Emergency
Services (for emergency patients only). A
limited number of clinics have validators
located in their reception areas.
Discounted parking rates: validated parking
available for maximum fee of $10 for up to
24 hrs. for parents.
Family Extended Stay Parking: $60 week-
long card can be purchased at the BCH
parking office ($10 discount). The parking
pass allows you to come and go as needed
during that period without having to stop at
the cashier station.
Medicaid will reimburse for parking at the
approved lodging site along with any
hospital parking as long as there is an
itemized receipt.
DVHA will not reimburse for valet parking.
Rapid Transit (MBTA or the T)
621-222-3200
To get to BCH, take the D or E Green Line to
Longwood. Follow Longwood Avenue to BCH.
—> See Rapid Transit map, back of booklet.
Patient Airlift Services (PALS)
631-694-PALS(7257)
Volunteer medical flights and free air
transportation.
Angel Flight NE
800-549-9980
Angel Flight arranges free flights for those
requiring access to medical care.
Additional transportation resources
Travel Guide for VT Families Receiving Services from BCH
• Laundry detergent (pods are very easy to
travel with). Detergent is not sold in
hospital and is expensive at the CVS
• Tide-to-Go Instant Stain Remover in case
you need to do a quick wash of something
in your room
• Comfortable clothes
• Sneakers
• Slippers/slip on shoes to wear in the room;
great when you need to get up quick
• Warm clothes (ICU can be cold)
• A sleeping pad
• Bring your VFN Care Notebook or a note
book to write down any questions you have
for the doctors/nurses and to record your
child’s medical visit details
• Baby wipes– some hospital floors use dry
pads that you have to wet with water. If
you prefer wipes then it would be best to
bring a package with you
• Your child’s favorite items
• Cash and quarters for parking, interstate
toll, and laundry
• Snacks
• Activities for the caregiver: book, knitting,
crosswords etc.
• Hale Family Center for Families offers
hospitality services and helps meet
communication needs. They also have
Wellness offerings for things like massage,
yoga and Zumba classes and art
workshops.
What should we pack?
Page 8
How to reduce some of that travel stress
Plan your travel course ahead of time.
Program your GPS with your travel destination
address.
And/or, bring a map to use for reference while
traveling.
Keep cash ready for upcoming toll booths.
Travel Guide for VT Families Receiving Services from BCH
Page 9
Additional accommodation options
The hospital will supply a list of Patient Resources list for area hotels,
inns, bed and breakfasts, and short-term housing. 617-919-3450
*Ask for patient rate/BCH discount when booking. If needed, ask your
Medical Social Worker for a letter of verification of patient status.
Hotel List from BCH.
Hotels:
Inn at Longwood Medical
0.01 mi. to BCH
342 Longwood Avenue, Boston, MA 02115
617-731-4700 Parking $18.00
Fridge and microwave available
enVision Hotel
0.9 miles to BCH
81 South Huntington Avenue
Boston, MA, 02130
617-383-5229
Fridge and microwave in room
Pet Friendly. $25 parking per night
Homewood Suites by Hilton Boston/
Brookline
1.9 miles to BCH
111 Boylston St, Brookline
617-232-1487
Use client ID (0002784134) at reservation.
Full kitchen, free breakfast
Valet parking only $35/night
Courtyard by Marriott Boston Brookline
1 mile to HCH
40 Webster Street, Brookline, MA 02446
617-734-1393
Fridge and microwave available
Overnight parking $15.00, free shuttle
Hampton Inn Boston Crosstown
1.5 miles to BCH
811 Massachusetts Ave
Boston, MA 02118
$12 Parking, Shuttle to BCH and airport
617-445-6400
Liberty Hotel
2.5 miles to BCH
215 Charles St, Boston, MA 02114
617-224-4000
Residence Inn by Marriott Boston Back Bay
125 Brookline Ave
Boston, MA 02215
617-236-8787
Free breakfast, fitness center, pool
Four Seasons Hotel
2.79 miles to BCH
200 Boylston Street, Boston, MA 02118
617-338-4400
Fridge and microwave available
Overnight parking $41.00 per day,
complimentary drop off car service
Long Term Housing:
Church Hill Company– Rental Apartments
866-255-0593
Homewood Suites by Hilton
(See details in Hotels)
Residence Inn Boston Back Bay
(See details in Hotels)
Residence Inn Boston Downtown/South End
1.6 miles from BCH
2001 Washington Street, Roxbury, MA 02119
857-776-3000
Free breakfast, kitchenette, parking $40/
night
Ask the hotel if they provide a free shuttle to the hospital.
Travel Guide for VT Families Receiving Services from BCH
Page 10
Page 10
BWH Registration: 855-278-8009
Preregistration is required before a transfer
to BWH. They will provide a registration
number for when you make an
appointment.
Scheduling Appointments: 855-278-8009
Be prepared to provide your registration
number.
Birthing Support/Doula:
BCH and BWH do not provide Doulas. There
are local Doulas willing to travel to provide
birthing support.
Birthing Gently 978-314-5533
Rising Tide 774-207-7124
Driving to BWH:
75 Francis Street, Boston, MA
Valet parking available at main entrance or
patient parking at 70 Francis Street, Boston,
MA.
Walking from Advanced Fetal Care Center
(AFCC) at BCH to BWH:
Turn right out of AFCC, follow hall, enter
the sliding doors to the indoor bridge. Cross
to the bridge which enters into 2nd Floor of
BWH.
Locations within BWH from bridge:
To Maternal-Fetal Medicine, turn left on the
Pike, take elevator on left to 3rd floor.
To OB admitting, turn right on the Pike,
take stairs to ground floor. Admitting is past
escalator on right.
To Triage/Labor and Delivery, turn left on
the Pike, take elevators on left to 1st floor.
Ask security to release elevator to 5th floor.
Maternal-Fetal Medicine at Brigham and Women’s Hospital (BWH)
Some expecting mothers travel to BCH for fetal intervention or for the care of their
baby immediately following delivery. Whether the transfer of mother’s care is
temporary or for the duration of the pregnancy, providers specialize in the care and
delivery of high risk pregnancies and they partner with BCH for fetal interventions.
Lactation Supports:
Throughout the hospital lactation rooms and
breast pumps are available, inquire at the
check-in desk. All pumps are hospital grade.
Lactation consultants are ready to support
nursing moms. Ask your child’s nurse or
social worker to make an appointment.
There potentially is a wait for the breast
pump, you can arrange for a personal pump
to cut down any wait time. The starter kit
which has all new tubing and the essentials
will cost $50. A lactation vending machine is
located outside of Au Bon Pain next to the
elevators.
Travel Guide for VT Families Receiving Services from BCH
Page 11
Restaurants in the hospital:
Children’s Hospital Cafeteria-Fresh Food
Court: Farley Basement, BCH
Hours:
Monday-Friday: 6:30am-8:00pm
Weekends/Holidays: 6:30am-7:00pm
Au Bon Pain The Bakery Cafe
Main Lobby, BCH
Hours: Sunday-Thursday, 24 hours a day
Saturday and Sunday, closes at 11pm
Restaurants connected to hospital:
Longwood Galleria Food Court
350 Longwood Avenue, Boston, MA
McDonald’s, Subway, Dunkin Donuts,
Beantown Burrito, Charleys Philly Steaks,
Heidis House of Coffee, Bourbon Street
Café, plus a few more
Restaurants within walking distance:
Bon Me
Longwood Medical Area
431 Brookline Ave Boston, MA
617-602-2658
Asian Fusion
Bruegger’s Bagels
(617) 731-8993
375 Longwood Avenue, Boston, MA
Bagels, sandwiches, salads, and coffee
Chutneys Longwood
617-264-2100
350 Longwood Ave, Boston, MA
Indian Food
JP Licks
617-566-6676
1618 Tremont Street, Boston, MA
Homemade ice cream and frozen yogurt
The essentials in Boston: meals, money, mail…
The hospital offers many dining options. Meal vouchers are available for
purchase from the cafeteria, allowing you to order food from the menu in
your child’s room. Call 5food to order. Nursing mothers receive three free
meal vouchers a day.
Continued- Restaurants within walking
distance:
Longwood Grill at Inn at Longwood Medical
617-232-9770
342 Longwood Avenue, Boston, MA
American cuisine
B. Good
617-879-9960
360 Longwood Ave, Boston, MA
Kale and Grain bowls, salads, sandwiches
Starbucks
In BCH 617-355-5539
or at 283 Longwood Avenue 617-277-5202
Coffee, baked goods and sandwiches
TGI Fridays
617-734-1047
1626 Tremont Street, Boston, MA
American cuisine
Banking ATMs:
Located at 1st floor BCH,
near Fegan elevators:
Bank of America ATM
Citizens Bank ATM
Area Attractions:
• Museums
• Parks and Recreation
• Sports Facilities
• Aquarium
• Freedom Trail
• Library
• Faneuil Hall
• Franklin Park Zoo
Travel Guide for VT Families Receiving Services from BCH
There is a cashier (located in Farley
building, across the hall from the Hale
Family Center for Families room 111)
who sells stamps and cashes traveler’s
checks, money orders, personal checks
up to $25.00.
Hours:
Monday-Friday,
8am to 4:30pm
857-218-3434
Is there someplace where I can
buy stamps or cash a check?
Hale Family Center for Families is
located in the Farley building,
room 111.
Here you will find access to:
• Computers and Printers
• Copy/Fax machine
• Video phone
• Library
Page 12
Page 12
Postal Service:
UPS Store
617-738-3372
423 Brookline Avenue,
Boston
US Post Office (near Brigham Circle)
1575 Tremont Street, Boston
Grocery Stores:
Stop and Shop (Brigham
Circle) 617-232-3572
1620 Tremont Street, Boston
Trader Joe’s
617-278-9997
1317 Beacon Street, Brookline, MA
Target
617-991-8262
1341 Boylston Street, Boston, MA
Whole Foods
413 Centre Street
Jamaica Plain, MA
617-553-5400
Pharmacy:
CVS (Pharmacy only)
1st floor of BCH
617-975-3500
CVS
617-731-5753
350 Longwood Avenue, Boston, MA
Walgreens
617-232-7506
429 Brookline Avenue, Boston, MA
Rapid Transit (MBTA or the T)
621-222-3200
To get to BCH, take the D or E Green Line to
Longwood. Follow Longwood Avenue to BCH.
—> See Rapid Transit map, last page.
800-549-9980
The essentials in Boston- continued
Where can I send a fax or
find a computer to access
my e-mail?
Travel Guide for VT Families Receiving Services from BCH
Coin operated laundry is located on the 1st Floor of
the Farley Building.
Is there a location to do my laundry at BCH?
Page 13
Child Life Specialists
617-355-6551
You can ask for a Child Life Specialist if one
has not visited your child during your stay.
Their purpose it to:
• Help patients develop ways to cope with
fear, anxiety, separation and adjustment
to the hospital experience giving special
consideration to each child's family,
culture, and stage of development.
• Provide consultation to the health care
team regarding developmental and
psycho-social issues
• Provide preparation and individualized
support before and after medical
procedures
• Facilitate developmentally appropriate
play, including medical play, at the
bedside, in activity rooms and in clinic
areas
• Initiate tutoring services
Additional hospital supports
Spiritual Care
617-355-6363
Chaplains are in the hospital every day from
8am-5 pm and available after hours for
emergencies. Ask your nurse for this service.
Interfaith Chapel, Farley 106
617-355-8095
Page a chaplain 617-355-6363
A peaceful interfaith chapel welcome to you
and your family to use for your own prayers
or meditation. Rosaries, electric Sabbath
candles, prayer rugs and cushions, and
scriptures in many languages are available
upon request. Schedule of services is posted
at the entrance.
The chapel hosts regular weekly observances
and services on special religious holidays.
These include Catholic mass, Sabbath candle
-lightings, and Buddhist meditation. The
Muslim chaplain can provide directions to
local institutions for Friday prayer,
Ramadan, and other holy days.
Visitor Information
Visiting Hours, Mail and Postage & Security
Security Escort 24 hour availability.
617-355-7455
Within 15 minutes, a patient and family can
be escorted by a security officer within
certain areas of the hospital. Friends and
relatives may visit everyday between 12pm
and 8pm. Parents and guardians are allowed
to visit after 8pm. One parent or guardian
may stay in the hospital 24 hours a day.
Travel Guide for VT Families Receiving Services from BCH
Some helpful resources are:
Effective Communication in Children’s Hospitals, Blackstone,
S. and Pressmen, H.- A Handbook of Resources for Parents,
Patients, and Practitioners
Talking with Your Child’s Doctor, Dowshen MD, S. -
Information on how to maximize your time with your child’s
doctor.
How do I talk effectively with my child’s doctors and nurses?
Travel Guide for VT Families Receiving Services from BCH
Useful contact information
Mission statements:
VFN’s mission is to empower and support all
Vermont children, youth, and families,
especially those with disabilities or special
health needs. We do this by giving a strong
start, lifting family voices, and advancing
inclusive communities.
CSHN is a public health program for families,
health care providers and communities.
Supporting Vermont children and youth with
special health needs by ensuring
comprehensive, community-based and family-
centered services.
BCH Provides the highest quality health care.
Be the leading source of research and
discovery. Educate the next generation of
leaders in child health. Enhance the health and
well-being of the children and families in our
local community.
VPTA’s mission is to improve mobility of people
in Vermont by increasing awareness of public
transportation benefits and needs through
education and advocacy.
UVM Children’s Hospital’s mission is to improve
the health of the people in the communities we
serve by integrating patient care, education,
and research in a caring environment.
Vermont Family Network (VFN)
Williston, VT
1-802-876-5315
CSHN Main Office Number
Burlington, VT
1-800-660-4427
UVM Children’s Hospital
Burlington, VT
1-802-847-8200
Boston Children’s Hospital (BCH)
300 Longwood Avenue, Boston, MA 02115
1-617-355-6000
Hale Family Center for Families- Patient
Relations: for any questions about your
child’s care, hospital policies, and
procedures.
1-617-355-6279
Vermont Public Transportation
Association (VPTA)
Bennington, VT
1-833-387-7200
Version: May 2022
Page 14
Finding your way in the neighborhood
Boston Children’s Hospital
The House at 21 Autumn St.
300 Longwood Ave., Boston
Children’s Hospital Parking Yawkey Family Inn
The corner of Longwood Ave. 241 Kent St.
& Blackfan St.
Subway stop (MBTA or the T)
Y
A
P
H
H
A
Y
P
Tear off this last page, keep these maps handy during your
travels for easy reference.
Be ready for your travels with cash and quarters
on hand for: parking, tolls, subway/bus fare.
