PO Box 7841, Madison, WI 53707-7841 125 South Webster Street, Madison, WI 53703
(608) 266-3390 (800) 441-4563 toll free
dpi.wi.gov
Kiteworks Instructions
Contents
Setting Up Your Kiteworks Account .............................................................................................................. 2
Downloading Documents From Kiteworks ................................................................................................... 3
Uploading Completed Reports ...................................................................................................................... 5
Uploading Other Documents to Kiteworks ................................................................................................... 7
Frequently Asked Questions ......................................................................................................................... 8
1) Can individuals other than the SNSP administrator have access to Kiteworks? .............................. 8
2) What should I do if I am not receiving the email to activate my Kiteworks account? ..................... 9
3) How long will my documents remain in Kiteworks once they are uploaded to a folder? ................ 9
4) How do I confirm that DPI has received the report/documents? .................................................... 9
5) If I’m a continuing SNSP administrator, do I need to set up a new Kiteworks account? .................. 9
6) If the SNSP administrator’s email address used for SNSP purposes changed, how does the SNSP
administrator access the school’s Kiteworks folder and completed reports folders? ............................. 9
7) If I revise a document, how do I load a new document to the Kiteworks folder? ............................ 9
8) If I am trying to provide the Budget and Cash Flow Report or the Private School Requirements
form, what should I do if I do not see a Budget and Cash Flow Report folder or Private School
Requirements form in my SNSP school folder? ...................................................................................... 10
9) Who should I contact if I have questions on the Budget and Cash Flow Report? .......................... 10
10) Do I need to load the Budget and Cash Flow Report and all of the required attachments into
Kiteworks at once? .................................................................................................................................. 10
4) You will receive an email allowing you to reset your password. Please note this email is sent
immediately, so if you have not received it within 5 minutes of clicking the “Forgot password”
link, check your spam and junk folders for the email.
Downloading Documents From Kiteworks
1) The SNSP administrator must log into Kiteworks at https://sft.dpi.wi.gov/.
2) In Kiteworks, click on “All Files” on the left hand tool bar menu.
3) The SNSP administrator will see a folder that has your school name and folders for submitting
reports to the department. Please note that the SNSP administrator may only see the folder for
the report that is currently due when the SNSP administrator logs in. If the school provided
SNSP summer school, the SNSP administrator may also have a “Completed Summer School
Reports” folder.
If you are the SNSP administrator for more than one school, you will see a school folder for each
of your schools. Click on the school folder to obtain the reports prefilled for your school.
4) The SNSP administrator will see prefilled report(s) in this folder. Additionally, the department
loads a listing of pupils for which the school received a SNSP payment twice a year in Kiteworks.
The department provides a listing of the students that the school received a payment for in the
first half of the school year as part of the SNSP September Enrollment Audit certification
process. After the school year is done, the department will provide a list of the students who the
school received a payment for at any time during the school year. The department will send an
email to the SNSP administrators notifying them when these reports are available.
Please note that files expire and are no longer available 6 months from the date they are
uploaded. As a result, please ensure you download the pupil listings so you have access to them
in the future.
5) The SNSP administrator must check the box next to the document you would like to download.
The example below shows how to download the Preliminary Enrollment Report. Once the SNSP
administrator has selected the report they would like to download, click the “Download” button.
If you download one document at a time, they will download as separate Excel documents. If
you check the box next to more than one document and then click “Download” they will
download as a zip file. Save the report on your computer so that you can complete the report.
Please note the reports must be completed with Microsoft Excel. It cannot be completed in
Google sheets, as a Smartsheet, or any other alternative option.
Helpful Hint: Please note that if you click on the report name, it will show you the report as a
pdf. This will not allow you to change it to an Excel document or download it as an Excel
document. You must follow the instructions above to download the report as an Excel
document and complete it as an Excel document.
Uploading Completed Reports
1) Name your file with your school name and an abbreviated name of the report. So, for example,
ABC School would name their reports as follows:
a. 2022 Preliminary Enrollment Report: “ABC School 2022 Prelim Enroll Rpt”
b. 2022 Summer School Report: “ABC School 2022 Summer School Rpt”
c. September 2022 Pupil Count Report: “ABC School Sept 2022 Pupil Rpt”
d. January 2023 Pupil Count Report: “ABC School Jan 2023 Pupil Rpt”
2) Once the school has completed the report, the SNSP administrator must log back into Kiteworks
at https://sft.dpi.wi.gov/
. As a reminder, only the SNSP administrator can upload the report into
Kiteworks.
3) In Kiteworks, click on “All Files” on the left hand tool bar menu.
4) Click on the completed folder for the report you are submitting. For example, if you are
submitting the September Pupil Count Report, you would click on the “Completed September
Pupil Count Reports” folder.
5) Click on the “Upload” icon at the top and select “Upload files”. Then, select your school’s
completed report from your computer.
6) Once the document is uploaded you should get a message that states “Files successfully
uploaded”. The uploaded report should be visible in the window. Please note that if you reload
the document, it will replace the previously uploaded document. Please do not also email the
report to sns[email protected]v
unless specifically requested by DPI staff.
The report that is loaded to Kiteworks will automatically be removed from Kiteworks 6 months
from the date it is uploaded. As a result, it is important that schools maintain a copy of their
report on their computer. Kiteworks should not be used to maintain the school’s copy of the
submitted report.
Helpful Hint: If you can see the report in your folder, it has been submitted to the DPI. The DPI is
able to view it once you have uploaded the report. As a result, if you can see it in this folder, DPI
also has received it.
Uploading Other Documents to Kiteworks
1) If the school is providing documents other than the Preliminary Enrollment Report, Summer
School Count Report, September Pupil Count Report, or January Pupil Count Report, the school
should upload the documents to the school’s folder.
If the SNSP administrator is providing a Budget and Cash Flow Report for the SNSP or the Private
School Requirements form and has not previously provided these reports, the SNSP
administrator must first request that DPI create a Budget and Cash Flow Report folder or Private
School Requirements Form folder for your school by sending a request to snsp@dpi.wi.gov
.
2) The school must log into Kiteworks at https://sft.dpi.wi.gov/
.
3) In Kiteworks, click on “All Files” on the left hand tool bar menu.
4) You will see a folder that has your school name. If you are the Choice/SNSP administrator for
more than one school, you may see a school folder for each of your schools. Click on the school
folder to upload the documents for the applicable school. In the school’s folder, select the
folder that relates to the Report you are submitting. If you are responding to an email from DPI
for more information, use the folder referenced by DPI in the documentation request.
5) Click on the “Upload” icon at the top and select “Upload files”. Then, select the documents you
would like to upload to the folder. You can also drag the files into the folder.
6) Once the documents are uploaded you should get a message that states “Files successfully
uploaded”. The uploaded documents should be visible in the window. Please note that if you
reload the document, it will replace the previously uploaded document. Please do not also
email the reports or documents to DPI unless specifically requested by DPI staff.
Helpful Hint: If you can see the reports and documents in the folder, they have been submitted
to the DPI. The DPI is able to view them once you have uploaded the report and documents.
DPI does not send confirmations to the schools that the documents have been received.
Frequently Asked Questions
1) Can individuals other than the SNSP administrator have access to Kiteworks?
Only the SNSP administrator has access to the school’s SNSP folder and the report uploading
folders. The Department uses Kiteworks to send secure emails with personally identifiable
information and confidential information. The Department may send emails to SNSP Designees
the designee can set up a Kiteworks account using the instructions in the first section.
2) What should I do if I am not receiving the email to activate my Kiteworks account?
First, try checking your spam/junk folders. You could also add the sf[email protected]
email address
to your safe sender and/or contact list, depending on the email product, to ensure emails from
this address are not routed to the school’s spam, junk, or promotions email folders. If you are
not able to locate the email, send an email to
[email protected]v requesting assistance.
3) How long will my documents remain in Kiteworks once they are uploaded to a folder?
Documents in Kiteworks are available for 180 days (6 months) from the date they are uploaded.
4) How do I confirm that DPI has received the report/documents?
If you can see the report or documents in the applicable folder, it has been submitted to the
DPI. The DPI is able to view the documents once you have uploaded them. DPI does not send
email confirmations that the reports/documents were received from schools due to the volume
of reports we receive.
5) If I’m a continuing SNSP administrator, do I need to set up a new Kiteworks account?
If you have previously set up a Kiteworks account with the email address on file with the SNSP,
you will not need to set up a new Kiteworks account.
6) If the SNSP administrator’s email address used for SNSP purposes changed, how does the
SNSP administrator access the school’s Kiteworks folder and completed reports folders?
The SNSP administrator will need to create a new Kiteworks account, as described in the first
section, for the new email address.
7) If I revise a document, how do I load a new document to the Kiteworks folder?
If you load a revised document to a folder that has the same name as a document already in the
folder, it will replace the previous version of that document. In order to confirm the correct one
is loaded, ensure the updated date reflects the date that the revised document was uploaded.
8) If I am trying to provide the Budget and Cash Flow Report or the Private School Requirements
form, what should I do if I do not see a Budget and Cash Flow Report folder or Private School
Requirements form in my SNSP school folder?
Only the SNSP administrator will be able to acccess these folders. If you are submitting the
Budget and Cash Flow Report for the SNSP or the Private School Requirements form, the SNSP
adminsitrator must first request that DPI create the folder for your school by sending a request
to [email protected]i.gov
.
9) Who should I contact if I have questions on the Budget and Cash Flow Report?
Questions on the Budget and Cash Flow Report should be emailed to
dpichoiceaudi[email protected]v
. If your question is related to resolving an error or the Excel
document does not appear to be working correctly, please include the Budget and Cash Flow
Report Excel document in your email.
10) Do I need to load the Budget and Cash Flow Report and all of the required attachments into
Kiteworks at once?
No, you do not need to load the Budget and Cash Flow Report and all of the required
attachments to Kiteworks at once. However, the Budget and Cash Flow Report and the required
attachments must all be loaded to the Kiteworks folder by the due date of the report. See the
Instructions tab of the report for the due date.
