FRANCHISE
DISCLOSURE
DOCUMENT
McDonald's
USA, LLC
a Delaware
limited
liability
company
One
McDonald's
Plaza
Oak
Brook,
Illinois
60523
(630) 623-3000
www.mcdonalds.com
The
fi-anchisee
will
own and
operate
a quick service
restaurant
offering
a
limited
menu of
value-priced foods using the
McDonald's
System.
The total investment
necessary
to begin operation of
a
traditional
McDonald's
franchise
ranges
from
$1.068,8501.004.450 to $1.892.1002.155.700 (see Item 7
for
small
town
oil,
small town
retail,
and Satellite locations). This includes an
initial
franchise fee of $45,000.00 (see Item
5
for
small
town
oil,
small town retail, and Satellite locations)
that
must
be paid to the franchisor.
This
disclosure
document
summarizes
certain
provisions
of
your
franchise
agreement
and
other
information
in
plain
Enghsh.
Read
this
disclosure
document
and all
accompanying
agreements
carefully.
You
must
receive
this
disclosure
document
at
least
14
calendar-days
before
you
sign
a
binding
agreement
with,
or
make
any
payment
to, the
franchisor
or an
affiliate
in
cormection
with
the
proposed
franchise
sale.
Note,
however,
that
no
governmental
agency
has
verified
the
information
contained
in
this
document.
You
may
wish
to receive your disclosure document in
another
format
that
is more convenient for
you.
To discuss the
availability
of
disclosures in different formats, contact the Franchise
Practice Group
at
2915 Jorie
Boulevard,
Oak
Brook,
IL
60523 and (630) 623-6934.
The
terms
of
your contract
will
govem your franchise relationship. Don't rely on the disclosure
document alone to
understand
your contract. Read
all of
your contract
carefully.
Show your
contract and this disclosure document to an advisor,
like
a lawyer or an
accountant.
Buying
a franchise is a complex investment. The information
in
this disclosure document can
help you make up your
mind.
More information on
franchising,
such as
"A
Consumer's Guide
to
Buying
a Franchise,"
which
can help you
understand
how to use this disclosure document, is
available
from
the Federal Trade
Commission.
You
can contact the
FTC
at
1-877-FTC-HELP
or
by
writing
to the
FTC
at
600
Peimsylvania
Avenue,
NW,
Washington,
D.C.
20580.
You
can also
visit
the
FTC's
home
page
at
www.ftc.gov
for
additional
information.
Call
your
state
agency or
visit
your
public
library
for
other
sources
of
information
on
franchising.
There may also be laws on
fi-anchising
in
your
state.
Ask
your
state
agencies
about
them.
Issuance
Date: Mav 1, 2011, as amondod January^
15,
2012MaY
1. 2012
STATE COVER PAGE
Your
state
may
have
a
fi"anchise
law
that
requires
a
franchisor
to
register
or
file
with
a
state
franchise
administrator
before
offering
or
selling
in
your
state.
REGISTRATION OF A
FRANCHISE BY A STATE
DOES
NOT
MEAN
THAT THE STATE RECOMMENDS THE
FRANCHISE OR HAS VERIFIED THE INFORMATION IN
THIS
DISCLOSURE
DOCUMENT.
Call
the
state
franchise
administrator
listed
in
Exhibit
P for
information
about
the
franchisor
or
about
franchising
in
your
state.
MANY
FRANCHISE AGREEMENTS DO NOT ALLOW YOU TO RENEW
UNCONDITIONALLY AFTER THE INITIAL TERM EXPIRES. YOU MAY
HAVE
TO
SIGN A NEW AGREEMENT WITH DIFFERENT TERMS AND
CONDITIONS
IN ORDER
TO CONTINUE TO OPERATE YOUR BUSINESS. BEFORE YOU BUY, CONSIDER
WHAT
RIGHTS
YOU
HAVE
TO RENEW YOUR FRANCHISE, IF
ANY,
AND WHAT
TERMS YOU MIGHT
HAVE
TO ACCEPT IN ORDER TO RENEW.
Please
consider
the
following
RISK FACTORS
before
you buy
this
franchise:
1.
THE FRANCHISE AGREEMENT STATES THAT ILLINOIS LAW GOVERNS
THE AGREEMENT, AND
THIS
LAW
MAY
NOT PROVIDE THE SAME
PROTECTIONS
AND BENEFITS AS
LOCAL
LAW.
YOU
MAY
WANT TO
COMPARE
THESE LAWS.
2. THERE
MAY
BE OTHER RISKS CONCERNING
THIS
FRANCHISE.
Effective
Date:
See the
next
page
for
state
effective
dates
-11-
STATE
EFFECTIVE
DATES
The
following
states
require
that
the Franchise
Disclosure
Document be registered or
filed
with
the
state,
or
be exempt
from
registration:
Califomia,
Hawaii,
Illinois,
Indiana,
Maryland,
Michigan,
Minnesota,
New
York,
North
Dakota,
Rhode
Island,
South
Dakota,
Virginia,
Washington,
and
Wisconsin.
This
Franchise
Disclosure
Document is registered, on
file,
or exempt
from
registration
in
the
following
states
having
franchise
registration and disclosure
laws,
with
the
following
effective
dates:
Califomia
May 1.201 Las amondod jQnuar\'
15.
2012Mav
1.2012
Hawaii
April
1,
2011,
ao
amondod
May
1, 2011, as amended
Januar.'
15.
2012April
1.
2012.
as amended
Mav
1.2012
Illinois
May
1.
2011.
as amended January
15.
2012Mav
1. 2012
Indiana May 1.
2011.
as amended January
15.
2012May
1.
2012
Maryland
March
30, 2011, as amondod January 15,
2012MayJ^
2012
Michigan
May
1.
2011.
as amondod
Januar.^
15.
2012Mav
1. 2012
Minnesota
May
1.
201L
as amended-January
15.
2012Mav
L 2012
New
York
May 1.201 Las amondod January
15.
2012Mav
1.2012
North
Dakota Mav 1.201
Lao
amondod January
15.
2012Mav
1.2012
Rhode
Island
April
1,
2011,
as amondod
May
1,
2011,
as amended
Januar,'
15.
2012April
1.
2012.
as amended
Mav
1.
2012
South
Dakota
May
1. 2011. os amended
Januar>^
15.
2012Mav
1.2012
Virginia
April
30.
2011.
as amended
Januar>^
15.
2012April
30,
2012
Washington
May
I.
20-l-L
as amended January
15,
2012May
1. 2012
Wisconsin
April
15.
2011. as amended January
15.
2012April
15.
2012
111
THE
FOLLOWING
APPLY
ONLY
TO
TRANSACTIONS
GOVERNED
BY
THE
MICHIGAN
FRANCHISE
INVESTMENT
LAW
THE
STATE
OF
MICHIGAN
PROHIBITS
CERTAIN
UNFAIR
PROVISIONS
THAT
ARE
SOMETIMES
IN
FRANCHISE
DOCUMENTS.
IF
ANY
OF
THE
FOLLOWING
PROVISIONS
ARE
IN
THESE
FRANCHISE
DOCUMENTS,
THE
PROVISIONS
ARE
VOID
AND
CANNOT
BE
ENFORCED
AGAINST
YOU.
(a)
A
prohibition
on the right
of
a
franchisee
to
join
an association
of
franchisees.
(b)
A
requirement
that
a
franchisee
assent
to a release, assignment,
novation,
waiver,
or
estoppel
which
deprives a
franchisee
of
rights
and protections
provided
in
the
Michigan
Franchise
Investment
Act.
This
shall
not preclude a
franchisee,
after entering into a
franchise
agreement,
from
settling
any and
all
claims.
(c)
A
provision
that
permits a
franchisor
to terminate a
franchise
prior
lo
the
expiration
of
its
term except
for
good
cause.
Good
cause
shall
include
the
failure
ofthe
franchisee
to
comply
with
any
lawful
provision
of
the
franchise
agreement
and to cure such
failure
after
being
given
written
notice
thereof
and
a reasonable opportunity,
which
in
no event need be more than 30 days, to cure such
failure.
(d)
A
provision
that
permits a
franchisor
to
refuse
to renew a
franchise
without
fairly
compensadng the
franchisee
by repurchase or other
means
for
the
fair
market value at the time of
expiration
ofthe franchisee's inventory, supplies, equipment,
fixtures,
and
fumishings.
Personalized
materials
which
have no value to the
franchisor
and
inventory,
supplies, equipment,
fixtures,
and
fumishings
not reasonably required in the conduct
of
the
franchise
business are not subject to
compensation.
This
subsection applies
only
if:
(i) the term
of
the
franchise
is less than
5
years and
(ii)
the franchisee
is
prohibited
by the
franchise
or other
agreement
from
continuing
to conduct
substantially
the
same
business under another trademark, service mark,
trade
name,
logotype,
advertising,
or
other
commercial
symbol
in
the
same
area
subsequent
to the
expiration
of
the
franchise
or the
franchisee
does
not receive at least 6 months advance notice
of
franchisor's
intent not to renew the
franchise.
(e)
A
provision
that
permits the
franchisor
to
refuse
to renew a
franchise
on
terms
generally
available
to other
franchisees
of
the
same
class or type under
similar
circumstances.
This
section
does
not
require a renewal
provision.
(f)
A
provision
requiring
that
arbitradon or
litigation
be conducted outside this
state.
This
shall
not preclude the
franchisee
from
entering into an
agreement,
at the time
of
arbitration,
to conduct
arbitration
at a
location
outside this
state.
(g)
A
provision
which
permits a
fi"anchisor
to refuse to permit a transfer
of
ownership
of
a
franchise,
except
for
good
cause.
This
subdivision
does
not prevent a
franchisor
from
exercising
a right
of
first
refusal
to purchase the
franchise.
Good
cause
shall
include,
but is not
limited
to:
(i)
The
failure
of
the
proposed
transferee
to
meet
the
franchisor's
then current
reasonable
qualifications
or standards.
(ii)
The
fact
that
the proposed
transferee
is a competitor
of
the
franchisor
or
subfranchisor.
-IV-
(iii)
The unwilhngness
of
the proposed
transferee
to
agree
in
writing
to
comply
with
all
lawful
obligations.
(iv)
The
failure
of
the
franchisee
or proposed
transferee
to pay any sums
owing
to the
franchisor
or to cure any default
in
the
franchise
agreement
existing
at the time of the proposed
transfer.
(h)
A
provision
that
requires the
franchisee
to resell to the
franchisor
items
that
are not
uniquely
identified
with
the
franchisor.
This
subdivision
does
not prohibit a
provision
that
grants
to a
franchisor
a right
of
first
refusal
to purchase the
assets
of
a
franchise
on
the
same
terms
and conditions as
a
bona
fide
third party
willing
and able to purchase
those
assets,
nor
does
this
subdivision
prohibit a
provision
that
grants
the
franchisor
the right to acquire the
assets
of
a
franchise
for
the market or
appraised value
of
such
assets
if
the
franchisee
has breached the
lawful
provisions
of
the franchise
agreement
and has
failed
to cure the breach
in
the manner
provided
in
subdivision
(c).
(i)
A
provision
which
permits the
franchisor
to
directly
or
indirectly
convey, assign, or
otherwise transfer its obligadons to
fulfill
contractual obligadons to the
franchisee
unless
provision
has
been made
for
providing
the required contractual services.
If
the
franchisor's
most recent
financial
statements
are unaudited and show a net worth
of
less
than $100,000, the
franchisor
shall,
at the
request
of
a
franchisee,
arrange
for
the escrow of
inidal
investment and other
fiinds
paid
by
the franchisee
until
the obligations to provide real
estate,
improvements, equipment, inventory,
training,
or other items
included
in
the
franchise
offering
are
fulfilled.
At
the option
of
the
franchisor,
a surety bond may be
provided
in
place
of
escrow.
THE
FACT
THAT
THERE
IS A
NOTICE
OF
THIS
OFFERING
ON
FILE
WITH
THE
ATTORNEY
GENERAL
DOES
NOT
CONSTITUTE
APPROVAL,
RECOMMENDATION,
OR
ENDORSEMENT
BY
THE
ATTORNEY
GENERAL.
Any
questions regarding this notice should be directed to:
State
of
Michigan
Department
of
Attomey
General
Consumer Protection
Division
Atto:
Franchise
Unit
670
G.
Mennen
Williams
Building
525 West Ottawa Su-eet
Lansing,
Michigan
48933
Telephone
Number:
(517)373-7117
-v-
Table
Of
Contents
Item
Page
No.
1. The Franchisor and any Parents, Predecessors, and
Affiliates
'. 1
2.
Business Experience 3
3. Litigation : 4
4.
Bankmptcy
4^\6
5. Initial Fees 16
6.
Other Fees
, 4^11
1.
Estimated Initial Investment i422
8. Restrictions on Sources
of
Products and Services 3324
9. Franchisee's Obligations 2^27
10.
Financing 2628
11.
Franchisor's Assistance,
Advertising,
Computer Systems, and
Training
3?29
12.
Territory ^537
13.
Trademarks ^37
14.
Patents,
Copyrights, and Proprietary Information ^38
15.
Obligation
to Participate
in
the
Actual
Operation
of
the Franchise Business ^39
16. Restrictions on What the Franchisee
May
Sell
^39
17. RenewaL Termination, Transfer, and Dispute Resolution ^840
18.
Public
Figures 4443
19.
Financial
Performance Representations 4443
20.
Outlets and Franchisee Information 4345
21.
Financial
Statements
^57
22.
Contracts
§457
23.
Receipts
^Sl_
-VI-
Table of
Contents
(Continued)
Exhibits
A.
Financial
Statements
B.
Franchise Agreement (Traditional)
C.
Franchise Agreement (Satellite)
D.
Franchise Agreement (Walmart)
E.
New
Restaurant Rider
F.
BFL
Rider
G.
Operator's Lease
H.
Assignment to an Entity
I.
Assignment Agreement
J.
Preliminary
Agreement
K.
Restaurant
Evaluadon
Release Letter
L.
McDonald's
Rewrite (New Term)
Policy
M.
Rewrite (New Term)
CommitmentOffer
Letter
N.
Loan
and Related Documents
O.
List
of
Agents
for
Service
of Process
P.
State
Administrators
Q.
McDonald's
Affiliates
R.
List
of
Franchised
Restaurants
S.
List
of
franchisees
who had an outlet terminated, canceled, not renewed,
or otherwise
voluntarily
or
involuntarily
ceased to do business
T.
State
Specific
Addenda
-Vll-
Item
1
The Franchisor and any
Parents,
Predecessors,
and
Affiliates
The Franchisor is
McDonald's
USA, LLC,
which
will
be referred to
in
this disclosure document as
"McDonald's",
"we", "us" or "our". A person who buys a franchise
from
McDonald's
will
be referred to in this
disclosure document as "you".
We
are a Delaware
limited
liability
company.
Our
principal
place
of
business is One
McDonald's
Plaza,
Oak
Brook,
Illinois,
60523.
We
currently do business under the
name
of
McDonald's
USA, LLC.
Our
agents
for
service
of
process are disclosed in
Exhibit
O.
We are a
wholly-owned
subsidiary
of
our
parent
and predecessor,
McDonald's
Corporation,
a Delaware corporation.-Our
predecessor's
principal
place
of
business is
One
McDonald's
Plaza,
Oak
Brook,
Illinois,
60523. Our predecessor currently
does
not
offer
franchises.
Neither
we nor our predecessor have ever
offered
franchises
in any other
line
of
business.
We
have domestic
affiliates
and intemadonal
affiliates.
Some
of
our intemational
affiliates
offer
McDonald's
franchises
outside
of
the
United
States.
None
of
them have
offered
franchises in any other line of
business. These intemational
affiliates
are disclosed in
Exhibit
Q.
We
develop,
operate,
franchise,
and service a system
of
restaurants
that
prepare,
assemble, package, and
sell
a
limited
menu
of
value-priced
foods
under the
McDonald's
System
in
the
U.S.
The
"McDonald's
System" is
a concept
of
restaurant
operations
that
includes, among other things, certain rights
in
trademarks, manuals, and
other
confidential
business
information;
operational, real
estate,
and marketing
information;
and the expertise and
continuing
information
that
we
provide.
All
McDonald's
restaurant
businesses
in the
U.S.
arc operated under
franchise
agreements
and are owned by
franchisees
who are independent third parties, by
affiliates
operating as
joint
partnerships, or
by
our
wholly-owned
subsidiaries
("McOpCo
companies"). Currently,
about
89% of all
U.S.
restaurants
are
franchised
to independent
franchisees
or
affiliates
operating
as
joint
partnerships, and
about
11%
are
franchised
to
McOpCo
companies.
McDonald's
restaurants
offer
the
public
a
high
standard of
quality
and
uniformity
in
food,
service, and
decor.
McDonald's
restaurants
are located
in
freestanding
buildings,
storefronts,
food
courts, and other locations
that
are appropriate to
McDonald's
image. A
grant
of
a
McDonald's
franchise authorizes you to
operate
a
McDonald's
restaurant
business at a
specific
location and to use the
McDonald's
System
in
the operation
of
that
restaurant
business
for
a
specific
period
of
time, usually 20 years.
We
also
grant
franchises
for
McDonald's
restaurant
businesses
located
in
retail
stores
such as Walmart.
We
call
these
satellite ("Satellite") locations.
McDonald's
restaurants
located in strip
centers,
airports, universities, shopping
malls,
hospitals, and other diverse
locations may also be Satellites. Satellites may serve a scaled-down menu of
a
traditional
McDonald's
restaurant
and, in some
cases,
will
also serve
non-McDonald's
trademarked products. The term
of
the franchise
for
a
Satellite
depends
on its
locafion.
Some
McDonald's
restaurants
that
are located in
fuel
station/convenience
store
facilities
are
called
small
town
oil
("STO")
locations.
STOs
are not Satellites. Rather,
STOs
are
full-menu
restaurants
that
share
building
space
with
a convenience
store
and have a
fuel
station located outside
of
the
building.
At
each
STO,
the
fuel
station/convenience
store
typically
will
be associated with a national or regional branded chain. Some
McDonald's
restaurants
that
anchor a
small
retail
center
in
mral communities arc called
small
town retail
("STR")
locations.
STOs
and
STRs
are not Satellites. The term
of
the franchise
for
an-STOs
and
STRs
is usually
10
years.
In
certain
limited
cases,
we may also
grant
franchises
with
leases
that
include the business
facilities.
We
call
these
Business
FaciUties
Lease
("BFL")
franchises.
A
BFL
is a special
arrangement
that
we may
offer
when
certain economic and other factors exist. The term
of
a
BFL
is usually
3
years. Under a
BFL,
you may have a
conditional
option to purchase certain
restaurant
assets
after the first year and extend the
franchise
for up to
20
years
after the beginning ofthe term. In this disclosure document, the word
"restaurant"
refers to each
McDonald's
restaurant
business location generally, regardless
of
whether it is franchised as a tradiuonal
restaurant,
Satellite,
STO, STR.
or
BFL
(unless otherwise provided).
-1-
All
franchisees who
operate
a
restaurant,
whether a
traditional.
Satellite,
STO, STR.
or
BFL
location,
will
sign
the applicable
form
of
our standard
franchise
agreement
attached as
Exhibits
B, C,
and D
(collectively
"Franchise Agreement").
.
In 1955, our predecessor,
McDonald's
Corporation,
began granting
franchises
to
individuals
for
the
operation
of
McDonald's
restaurants.
In 1960, our predecessor began
forming
and granting
franchises
to
McOpCo
companies
for
the operation of
McDonald's
restaurants.
In 2004, our predecessor
formed
us as a
subsidiary
and
in
2005, as
part
of a
global
company alignment, transferred to us a
majority
of
the
assets
used
in
its
U.S.
business,
including
its interests
in
the
McOpCo
companies and the franchises
for
McDonald's
restaurants
in
the
U.S.
In 2007,
restaurants
in
Puerto
Rico
and the
Virgin
Islands operated by
McOpCo
companies were
sold
to,
and a master
franchise
to
offer
and
sell
franchises
in
Puerto
Rico
and the
Virgin
Islands was granted to,
LatAm,
LLC,
a Delaware
limited
liability
company,
which
is not an
affiliate
of
McDonald's.
In May
2010, our predecessor acquired the portion
of
the business and
assets
of
Verety
Software
Intemadonal
LLC
(VSl),
Shields
Enterprises Intemational
LLC
(SEI),
and related entities
that
serves the
McDonald's
System
in
the
U.S.
and other countries.
Prior
to the
acquisition,
VSI
was the vendor of
our
proprietary point
of
sale
("POS")
platform
known
as
NewPOS
(the current version is
NP6).
Prior
to the
acquisition,
SEI
provided help desk support services
for
us, our
franchisees,
and
franchisees
in
other countries.
Our
predecessor
formed
a subsidiary, Restaurant
Application
Development Intemational
LLC
(RDl),
a Delaware
limited
liability
company, to acquire the portion
of
the business and
assets
of VSI
that
served the
McDonald's
System.
RDTs
principal
place
of
business is 1420
Kensington
Road,
Suite 106, Oak
Brook,
IL
60523.
Our
predecessor also
formed
Restaurant
Technology
Services
LLC
(RTS),
a Delaware
limited
liabihty
company, to
acquire the portion
of
the business and
assets
of
SEI
that
served the
McDonald's
System.
RTS's
principal
place
of
business is 1420
Kensington
Road,
Suite 106,
Oak
Brook,
IL
60523.
As
a
franchisee,
you should not have any expectation
that
the economic and demographic factors
that
exist
at your
McDonald's
restaurant
location
will
remain constant. In
addirion,
other
McDonald's
restaurants
(including
those
that
we develop in the future) may have an
effect
on
the sales
of
your
McDonald's
restaurant,
since customers
typically
patronize various
McDonald's
restaurants
depending
on
their travel
patterns
and other
factors.
You
also
will
be competing
with
other
restaurants
and
food
service businesses
that
offer
the
same
types
of
products
that
you
do. These
restaurants
and
food
service businesses may be associated
with
national or
regional
chains (whether or not franchised) or may be
local,
single
restaurant
locadons.
You will
compete
with
other
restaurants
and
food
service businesses
that
feature
products
different
from
those
in
a
McDonald's
restaurant.
In certain
STOs,
the
fuel
station/convenience
store
operators
will
have the
right
to
sell
fountain
drinks
and hot beverages
in
the convenience
store
located
within
the
same
building
as the
McDonald's
restaurant.
Your
products and services
will
be
offered
primarily
to
individual
consumers
for
on-site or
off-site
consumption. The
market
for
the products you
will
offer
is
developed in some
areas
and
sfill
developing
in
other
areas,
depending on
the number
of
restaurants
of
this type operating
in
each particular area.
You will
be required to
comply
with
all
local,
state,
and
federal
laws,
including
health and sanitation
laws,
that
apply to
restaurant
operations. There are other laws
that
apply generally to
all
businesses,
including,
but not
limited
to, the
Americans
with
Disabilifies
Act,
and we encourage
you
to make further
inquiries
about
these
laws.
We
have
from
time to time developed incentive programs designed to help
enhance
the image of
McDonald's
restaurant
facilities.
These programs
typically
require
remodeling,
rebuilding,
or relocating
restaurant
buildings
and leasehold improvements.
Your
participation
in
any
of
these
programs is voluntary.
Participafion
may be made a
condition
of
the grant of
a
new term
franchise,
which
is also voluntary (see Item 17
and
Exhibit
L).
Only
franchisees who
meet
each program's
stated
eligibility
requirements and
who
are approved
by
us are
allowed
to participate. These programs
often
require additional capital investment
in
the site by the
franchisee and us, an adjustment to the
rent
payable to us, and may
involve
an adjustment to the
initial
franchise
fee or its due
date
(see
Items
5, 6, and 7).
If you
desire and are approved to participate
in
any of
these
programs,
we
will
provide you
with
complete details
of
the program, its
terms
and
conditions,
and copies of
any
agreements
that
you
must sign
with
us.
We
may
modify
or discontinue
offering
any
of
these
programs at any time.
-2-
Item
2
Business
Experience
All
of the
officers
and directors listed below
became
employees of
McDonald's
on January 1, 2005. However, all
have
long histories with our
predecessor
and the
date
they joined our
predecessor
is listed below.
Title
Director
Director
Director
and President
U.S.
Executive
Vice
President -
Chief
Operations
Officer
U.S.
Senior
Vice
President -
Chief
Restaurant
Officer
U.S.
Division
President - Central
Division
U.S.
Division
President - East
Division
U.S.
Division
President - West
Division
U.S.
Senior
Vice
President ~
Restaurant
Support
Officer
U.S.
Senior
Vice
President -
Restaurant
Support
Officer
U.S.
Senior
Vice
President -
Restaurant
Support
Officer
U.S.
Vice
President -
Global
Franchising
U.S.
Vice
President -
Training,
Learning & Development
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President—General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - General Manager
U.S.
Vice
Prooidont—General Manoger
U.S.
Vice
President ~ General Manager
U.S.
Vice
President -
OSGGeneral
Manager
U.S.
Vice
President - General Manager
U.S.
Vice
President - QSC
U.S.
Vice
President -
OSC
U.S.
Vice
President - QSC
U.S.
Vice
President - QSC
U.S.
Vice
President - QSC
U.S.
Vice
President - QSC
U.S.
Vice
President -
OSC
U.S.
Vice
President - QSC
U.S.
Vice
President -
QSC.
U.S.
Vice
President - QSC
Name
Peter
J.
Bensen
Gloria
Santona
Janice
L.
Fields
James
L.
Johannesen
Lee
Renz
Michael
Andres
Karen
King
Steven
M.
Plotkin
Rick Colon
James
Norberg
Charles Robeson
John
A.
Kujawa
Diana
Thomas
Monica F.
Boyles
Harry
L.
Coaxum
James
Collins
Joseph Erlinger
Karen
Garcia
Roberto Garcia
Mwaffak
Kanjee
Marie
McKinney
Ofelia
Melendrez-Kumpf
Mark
Moreno
Deborah Mossa
Cassiopie
Nelson
Steven Norby
Martin
Ranft II
Terrence Reese
Bettina
Roberts
Debbie Roberts
Shirley
Rogers-Reece
James
Sappington
Albert
Seecharan
Mason
Smoot
Debra Stroud
Cody
Teets
Marcy
Amble
Martha
Ball
Yolanda
Cook
William
Garrett
Daniel
Gehret
Francisco Gonzalez
Darren
Hall
Gary
Hensley
Cedric
Jones
Steven
Kerley
Start
Date
June
30, 1996
November 14, 1977
May
1, 1977
June
4, 1979
August
22, 1975
August
24, 2007(1)
August
1, 1975
May
9, 1972
September 26, 1994
June
12, 1983
August
6, 1976
August
15, 1989
June
15,1979
June
15,1987
November 6, 1975
February 11, 1985
April
22, 2002
May
1, 1978
June
29, 1994
November 15, 1980
July
19. 1977
June
17, 1992
September
1,2000
October 1, 1975
January 1, 1981
November 23, 1973
July
1, 197^
April
27, 1975
December 7, 1979
Febmary 12, 1990
October 1, 1981
June
22, 1987
May
16, 1985
March
1, 1994
June
25, 1990
July
1, 1993
October 1, 1978
November 26. 1982
August
16, 1981
September 16, 1980
May
1, 1978
June
1,2009
(2)
September 25. 1985
April
1, 1974
Febmary
1,.1991
May
9, 1980
-3-
Title
Name
Start
Date
U.S.
Vice
President-
QSC
Walter Maney
July
2, 1982
U.S.
Vice
President
-
QSC
William
McKeman
November 11, 1983
U.S.
Vice
President-
QSC
Atila
Noronha
May
24, 1991
U.S.
Vice
President-
QSC
Bianca
OHvas
September
15, 1978
U.S.
Vice
President-
QSC
Gino
Potesta
March
7, 1980
U.S.
Vice
President-
QSC
Scott
Rockwell
April
1, 1988
U.S.
Vice
President-
QSC
Wendell
Sconiers October 28, 1984
U.S.
Vice
President-
QSC
Sharlene
Smith
January
31, 1989
U.S.
Vice
President
-
QSC
WiUiam
Tice November 16, 1991
U.S.
Vice
President-
QSC
JeffWilfong
September
1, 1977
U.S.
Vice
President
-
OSC
Alex
Williams
August 27.
2007
(3)
Managing Director, Hawaii
Veronica
Kaneko
April
4, 1980
(1)
Michael
Andres
retumed
to McDonald's as a
Vice
President
in August
2007
and
became
U.S.
Division
President
in Febmary 2010. From
June
2000 to August 2007, he was
President
and
CEO
of
our former
affiliate,
Boston Market Corporation, Golden, Colorado.
(2) Francisco Gonzalez has
been
a
Vice
President
of
McDonald's
since
June
2009. From August
2007
to
June
2009, he was Managing Director
of
Mexico
for
Arcos
Dorados,
B.V.,
Buenos
Aires,
Argentina. From
January
2006
to August 2007, he was Managing Director
of
McDonald's
Mexico
S.A.
de
C.V.,
Huixquilucan,
Mexico.
From
January
2002 to
January
2006, he held
management
positions with
McDonald's
Mexico
S.A.
de
CV.
and
Sistemas
Central America
S.A.,
Panama
City,
Panama.
(31
Alex
Williams
has
been
a
Vice
President
of
McDonald's
since
May
2011. From October
2009
to
May
2011
he was a Director
of
Operations, and
from
August
2007
to October
2009
he was a Director
in
our Accelerated
Development Program. From
January
2005
to August 2007. he served as a Regional Director of Operations
for Starbucks Corporation in Overland Park. Kansas.
Item
3
Litigation
Pending
Cases
AA&S
Food Service
Corp..
et
al.
v. McDonald's Corporation. McDonald's
Systems
de
Puerto
Rico.
Inc., Golden
Arch
Development Corporation. Inc.. et
al.
(Case
No.
KAC07-0725
(603)). On
January
29, 2007, the
plaintiffs,
franchisees
of various McDonald's
restaurants
in
Puerto
Rico,
filed
a complaint
against
our
predecessor,
its
Puerto
Rican companies, and
others
in
the
Puerto
Rico
Court
of
First
Instance,
San Juan,
Puerto
Rico.
In 2008,
plaintiffs
amended
their complaint seeking a determination
that
the
Puerto
Rico
franchise distribution law
(Law
75)
govems
the
franchise
agreements
and relationships
between
the
parties
and
that
the
defendants
have
violated the provisions of
Law
75, an injunction prohibiting the
defendants
from
denying
rewrites
except
for
just
cause
and
from
opening new
McDonald's
restaurants
or kiosks within
3
miles
of
plaintiffs'
restaurants,
damages
of
up to $66,725,000,
attorney's
fees,
and
costs.
In
2009
and 2010,
plaintiffs
further
amended
their complaint to,
among
other
things, include us as a
named
defendant.
In July 2011. the
court
mled
that
Law
75 applies to the
Puerto
Rican
franchises
and in August 2011. the
defendants
appealed
the
order
to the
Puerto
Rico
Court of
Appeals. The
defendants
intend to defend their
interests
vigorously in
this
case.
Physicians Committee
for
Responsible Medicine v. McDonald's Corporation. Burger
King
Corporation, TGI
Friday's. Inc.. Carlson
Restaurants
Worldwide, Inc.. Applebee's Intemational, Inc.,
Chick-Fil-A,
Inc., Brinker
Intemational. Inc., and
OSI
Restaurant
Partners,
Inc. (Case
No.
383722). On
January
16, 2008, the plaintiff
filed
a complaint
in
the Superior Court
of
Los
Angeles County,
Califomia,
alleging violations
under
Proposition 65,
the Safe
Drinking
Water and
Toxic
Enforcement Act
of
Califomia's
Health and Safety Code.
Plaintiff
claims
.that
a compound called
2-AMINO-l-METHYL-6-PHENYLIMIDAZO[4,5-b]PYRADINE
("PhIP") is
created
during
the cooking
process
used
by the
defendants
when making grilled chicken
products,
and
that
the
defendants
have
violated Proposition 65 since 1995 by
failing
to provide
consumers
certain wamings
about
PhlP.
The complaint
seeks
an injunction, a declaratory
judgment
that
defendants
must
post
specific wamings,
civil
penalties,
attomeys'
-4-
fees, and costs. In June 2009, the court granted the defendants'
motion
for
summary judgment and dismissed the
action
in
its entirety. The
plaintiff
appealed the court's order and
in
August 2010, the appellate court reversed die
court's
decision.
Our
predecessor intends to defend its interests
vigorously
in
this case.
Arbitration
undor tho
United
Nations
Commiooion
on Intomational Trade
Law
Rules
among Bambang Raohmadir
PT
Rozoki
Mumi
and
McDonald's
Corporation.
On
Juno 1, 2009, the claimants, a ioint vonturo partner and its
shareholder,
filed
an ad hoc arbitration
olaim
alleging,
among other
things,
that
our prodccossor, through a
subsidiary:
(i) excludedthe
claimants-from
management
of-the-joint
venture;
(ii)
mismanaged or
failed
to act
in
the
best
interests
of
the
joinWenture-by-making
business deoisions-that
only
benefited our predecessor,"and
(iii)
sought to
wrongfully
end its relationship
with
the claimants,
including
having
improperly
sold
tho
joint
venture's
assets
and other actions
that
violated Indonesion corporate
law.
The claimants seek money
damages
and
other
relief
Our
predecessor intends to defend its interests
vigorously
in
this
matter.
Rebecca
Delio
and
Mary-Ann
Ellison
v.
McDonald's
Corporafion.
Burger
King
Corporation
and
Friendlv
Ice
Cream
Comoration
(Case
No.
HHD-CV09-5033704S).
On
October 6, 2009, the
plainfiffs
filed
a complaint
in
the
Connecticut
Superior
Court,
Judicial
District
of
Hartford,
Connecticut,
alleging
violations
ofthe Connecticut
Unfair
Trade Practices
Act
("CUTPA").
The
plaintiffs
seek to
form
a class
of
consumers and
claim
that
a
compound
called
2-AMlNO-l-METHYL-6-PHENYLIMlDAZO[4,5-b]PYRADINE
("PhIP") is created during
the
cooking
process used by the
defendants
when
making
grilled
chicken
products, and
that
the
defendants
have
violated
CUTPA
since 1994 by
failing
to provide consumers certain wamings about
PhlP.
The complaint
seeks
a
declaratory judgment
that
defendants
must post
specific
wamings, monetary
damages
for
the
individual
plaintiffs,
punitive
damages, attomeys' fees, and costs.
Our
predecessor intends to defend its interests
vigorously
in
this
case.
Sved
Ali
Husain
and
Khursheed
Husain
v.
McDonald's
Corporation.
McDonald's
USA.
LLC.
Mwaffak
Kanjee.
and Does 1-20 (Case
No. CIV
09-6177).
On
December
8,
2009, the
plaintiffs,
franchisees,
filed
a complaint
against our predecessor,
Mwaffak
Kanjee,
and us in the Superior
Court
of
Califomia,
Marin
County,
California,
which
has been amended. The complaint
asserts
that
we
refused
to grant new term
franchises
for
restaurants
after
entering into
agreements
to do so and alleges breach
of
contract, fraudulent and negligent misrepresentation,
promissory
estoppel, breach
of
the
implied
covenant
of
good
faith
and
fair
dealing,
unjust enrichment, equitable
estoppel,
unfair
business
pracfices,
and
violafion
of
the
Unmh
Act. The
plaintiffs
seek an order
directing
McDonald's
to grant new 20-year
franchise
terms
for
3
restaurants,
compensatory damages, and costs.
We
and
our predecessor
filed
a cross-complaint against the
plainfiffs
alleging
that
their rights to
operate
one
of
their
franchises expired on December
26,
2009, and seeking an order
requiring
the Husains to vacate the
restaurant,
compensatory damages, and attorneys' fees. In December
2010,
the court issued an order granting
a
preliminary
inj
uncfion
permitting the
plaintiffs
to
operate
the
3
restaurants
pending
trial
and, in Febmary
2011,
the
defendants
appealed the order. The
case
is set
for
trial
in
May 2012.
The
defendants
intend to defend their interests
vigorously
in
this case.
George
Vazakas
and Stamar
Monoprosopi
E.P.E.
v.
McDonald's
Hellas
M.E.P.E.
(Case
No.
5283). On
September
2,
2010, the
plaintiffs,
former franchisees
of
McDonald's
restaurants
in
Greece,
filed
a complaint
against our
affiliate,
McDonald's
Hellas
M.E.P.E.,
with
the
Hellenic
Compefition
Commission
(HCC)
alleging
infringement
of
Article
1
of
the Greek
Competifion
Act
and
Article
101
TFEU. The
plaintiffs
allege
that
our
affiliate
engaged
in
price
fixing
and
violated
compefition
rules by requiring franchisees to obtain
food
products
from
certain suppliers. In their
complaint,
the
plainfiffs
ask the
HCC
to take actions to require our
affiliate
to
cease
the alleged
violations
and to impose
fines
for such conduct, and seek a declaration
that
any requirement
of
franchisees to use certain suppliers is
illegal
under Greek
law. Our
affiliate
intends to defend its interests
vigorously
in
this case.
Monet
Parham.
on
behalf
of
herself
and
those
similarly
situated, and her daughter.
Maya,
on
behalf
of
herself
and
those
similarly
situated v.
McDonald's
Comoration
and
McDonald's
USA. LLC
(Case
No.
CGC-10-506178).
On
December 15, 2010, the
plaintiffs
filed
a purported class action complaint against our predecessor and us
in
the
Superior
Court
of
Califomia,
San
Francisco
County,
Califomia,
asserting
that
our use
of
toys to market Happy
Meals
is deceptive and
unfair,
and therefore violates
Califomia's
Unfair
Compefition
Law,
False
Advertising
-5-
Law,
and Consumer
Legal
Remedies
Act.
The
plaintiffs
filed
this
action seeking to
represent
a class
of
Califomia
residents
who
have
seen
markefing for and
purchased
Happy Meals and
request
a declaration
that
defendants'
advertising violates
these
statutes
and an injunction to
prevent
defendants
from
continuing to
advertise
Happy
Meals
featuring
toys
to children in
Califomia,
as
well
as
fees
and
costs.
In Febmary 2011, the
defendants
removed the
case
to the Federal District Court for the Northem District
of
Califomia.
In July 2011. the Federal
District
Court
remanded
the
case
to the Superior Court
of
Califomia.
The
defendants
intend to defend their
interests
vigorously in
this
case.
Sonal Bose,
individually,
on behalf
of
herself and
all
others
similarly
situated
v. McDonald's Corporation.
CBS
C-erperation,"Mazda
Motor
of
America.
Inc..
Microsoft
Corporation and Does
1
50
(C-ese4>Je:-10
CIV
9569). On
Docombor 23, 2010, tho
plaintiff
filod
a
purported
olass
acfion complaint
against
our
prodeoesoor
and
other
companies
in the Federal Distriot-Geurt
for
th&
Southefn^Pistriot
of
New
York.
Witlw-espect-to our
predecessor,
tho
plaintiff
allogOG
that
it violated
computer
privacy laws
through
its advertising campaign
related
to the 2010
World
Cup
themed
game.
The oompkiftt
alleges-the-defendtHits'-conduct
constitutes
decepfive acquisition of
personal information; invasion
of
privacy'-violation
of
the Computer-Fraud and Abuse
Act,
the-Electronic
Communications
Privacy-A-ctTand
the New
York
Deceptive Practices
Aot;
trespass
to
persona-1
property;
breach
of
implied
contract;
tortious
interference
with
contract;
and
unjust
enrichments—The
plaintiff
seeks
injunctive-reltef
prohibiting
defendants
from
engaging in the alleged
acts
and
requiring-defendants
to notify
consumers
regarding
itS"data"OQlleotien-activities,
delete
all
data
coUeoted
through
the-alleged
acts,
and provide a
means
for
consumers
to doclino participation in the oolleoUon
of
data.
Our prodooesGor
intends
to dofond its
interests
vigorously in
this
Ahmed
Ahmed,
individually
and on behalf
of
all
similarly
situated
persons
v. McDonald's Corporation, Finlev's
Management
Co.
D/B/A
McDonald's
#11663
(Case
No.
11-014559-C21.
On
November 23, 2011. the
plaintiff
filed
a lawsuit
against
our
predecessor
and our
franchisee
in the
Circuit
Court
of
Wayne County,
Michigan,
alleging the
defendants
violated the
Michigan
consumer
protection act by falsely advertising
that
certain chicken
products
sold at a
Michigan
restaurant
conformed to
MusUm
dietary laws. The
plaintiff
seeks
class
certification,
a
temporary
restraining
order
prohibiting the alleged violations,
monetary
damages,
interest,
attorneys'
fees,
and
costs.
The
defendants
intend to defend their
interests
vigorously in
this
case.
Michael
Siegel. individually and on behalf
of
all
others
similarly
situated
v. McDonald's Corporation. The
Marketing
Store
Woridwide.
LLC,
and
DDB
Chicago. Inc. (Case
No.
11CH5519). On December 12, 2011, the
plaintiff
filed
a lawsuit
against
our
predecessor
and
others
in the Circuit Court
of
Lake
County,
Illinois,
alleging
that
the
defendants
did not include certain information
that
is required
under
the
Illinois
Prizes and
Gifts
Act
("Act") on the
game
stamps
used
in McDonald's 2011
Monopoly
promotion. The
plaintiff
seeks
class
certification, a
finding
that
the
defendants'
conduct violates the
Act,
statutory
damages,
interest,
attomeys'
fees,
and
costs.
Our
predecessor
intends
to defend hs
interests
vigorously in
this
case.
Primer
Hispania.
S.L.
vs McDonald's
Sistemas
de
Espafia.
Inc., Sucursal en Espana
(MSB")
(Case
No.
41/2012).
On
January
9, 2012. a
franchisee
in Spain,
through
his operating
enfity.
filed
a complaint
against
our
affiliate.
MSE.
in the Commercial Court
n"
10
of
Madrid
alleging violations
of
the
Unfair/Disloyal
Competition and
Defense
of
the Competition laws
for
unequal
treatment.
The
plaintiff
is seeking an
order
that
requires
our
affiliate
to
cease
the alleged violations and provide
rent
reductions
and money
damages.
Our
affiliate
intends
to defend its
interests
vigorously in
this
case.
Concluded
Cases
Dale Gibson v. McDonald's Corporation (Case
No.
020600115). On
April
25, 2002, a
franchisee
filed
an action
in
the Sixth Judicial District, Sevier County, Utah, alleging
that
representatives
of
our
predecessor
reneged
on a
promise to
offer
Gibson a different
franchise
in
another
state.
Gibson
asserted
claims for
fraud,
negligent
misrepresentation,
and
breach
of
fiduciary
duty. The
parties
settled
the
dispute
in
July 2002 by our
predecessor
paying the sum of
$
1,402,972
(plus the value
of
inventories, gift certificates,
current
promotional
materials
and
new and
unused
uniforms) for Gibson's 2 franchises, with much
of
the
purchase
price being paid directly to
-6-
Gibson's creditors-(including our
predecessor
and
OPNAD).
Our
predecessor
also
agreed
to pay Gibson's
advertising
co-op
up to
$49,000
and Gibson paid his remaining
business
debts.
Tosar Corporation.
Statom
Corporation.
Thomas
Borin
and Sara
Borin
v. McDonald's Comorafion
(Case
No.
02-
20792).
On March 21, 2002,
franchisees
filed
a complaint in the Federal Disttict Court for the
Southern
District
of
Florida
alleging
that
our
predecessor's
decision not to offer the plaintiffs new
franchise
terms
on the expiration
of
2
of
their
franchises
constituted
breach
of
contract,
breach
of
an implied
covenant
of good faith
contract
performance,
a violation
ofthe
Illinois
Consumer
Fraud and Deceptive Business
Practices
Act,
and a violation of
the
.Illinois
Franchise
Disclosure
Act.
Plaintiffs
sought
an unspecified
amount
of
damages
exceeding
$100,000,
attorneys'
fees
and
costs.
On August 29, 2002, the Borins
agreed
to
settle
the
matter
by selling
their
3
franchises
to our
predecessor
for $3.5 miUion.
Hugh Strong and Valerie Strong, individually and doing
business
as Hiess, Inc. v. McDonald's Corporation and
Livia
Combs
(Case
No.
02CA000611 (OC)). On May 2, 2002, a
franchisee
filed
a complaint
against
our
predecessor
and
Livia
Combs, an
employee
of
our
predecessor,
in the Circuit Court of
St.
Lucie County, Florida,
asserting
causes
of action for
breach
of
contract,
breach
of
the implied
covenant
of good faith and fair dealing,
fraud in the
inducement,
intentional
infliction
of
severe
emotional
distress,
and
unjust
enrichment
relating to our
predecessor's
sale
of
the
restaurants
to the plaintiffs and its decision to
open
a new
McOpCo
restaurant
in the
area.
The plaintiffs
sought
of
monetary
damages
and an
order
compelling McDonald's to
cease
operating
the
McOpCo
restaurant.
The
parties
settled
the
case
on
September
20, 2002, when the
Strongs
sold
their
restaurants
to our
predecessor
for
$4,180,000.
Brent
Christensen
v. McDonald's Corporafion
(Case
No.
01 L
0887),
filed
August 22, 2001, in the Circuit Court
of
DuPage County, Illinois;
Alison
C.
Reiter v. Simon Worldwide. Inc., Simon Marketing. Inc.. McDonald's
Corporation, and Black Corporations 1-X
(Case
No.
Civ
01
1572PHXJAT),
filed
August 22, 2001, in the Federal
District Court for the District
of
Arizona;
Wayne
V.
Jones
v. McDonald's Comoration (Small
Claim
No.
Yl
4850),
filed
August 28, 2001, in the District Court
of
King
County, Washington; Kenneth Luan v. McDonald's
Comoration (Docket
No.
SCI
972-01),
filed
September
4, 2001, in the Superior Court
of
New
Jersey;
Traci Lee v.
McDonald's Corporation. Simon Worldwide. Inc.. Simon Marketing, Inc..
Jerome
P.
Jacobson,
Linda
L.
Baker,
Noah Dwight Baker. Sr.. John
F.
Davis. Andrew Glomb. Michael
L.
Hoover, Ronald
E.
Hughev. Brenda S.
Phenis, and unknown
others
(Case
No.
01C7193),
filed
September
18, 2001, in the Federal District Court for the
Northem District
of
Illinois;
Alison
C.
Reiter
v.
Simon Worldwide. Inc.. Simon Marketing. Inc.. McDonald's
Corporation, and Black Corporations 1-X
(Case
No.
CV2001-014617),
filed
August 23, 2001, in the Superior
Court of Maricopa County,
Arizona;
David
Allen
v. McDonald's Corporation. Simon Worldwide. Inc.. and
Simon
Markefing.
Inc.
(Case
No.
CT-005223-Ol),
filed
August 23, 2001, in the Circuit Court
of
Memphis,
Termessee;
Cameron
McCoy
and Logan
Sutton,
by
their
mother.
Dawn McCoy-Sutton. v. McDonald's
Corporation
(Case
No.
01
CA
2085),
filed
August 23, 2001, in the Circuit Court
of
Leon
County, Florida; Lee
Ohaber.
Kelly
Walker. Ray
McNair.
and Deborah
Stephens
v. McDonald's Comoration
(Case
No.
4-01-CV-
00543GTE),
filed
August 23, 2001, in the Federal Distt-ict Court for the
Eastern
District of Arkansas; Maria
Casagrande
v. McDonald's Corporafion, Simon Worldwide. Inc., Simon Marketing. Inc.. and
Jerome
Jacobson
(Case
No.
01
CV
4038),
filed
August 24, 2001, in the Federal District Court for the District
of
New
Jersey;
Nick
Popovich
V.
McDonald's Corporation and Simon
Markefing.
Inc.
(Case
No.
OIC
6622),
filed
August 24, 2001, in
the Federal District Court for the Northem District of
Illinois;
Donald R.
Stone
v. McDonald's Corporation,
Simon Worldwide. Inc..
Jerome
Jacobson,
Linda
L.
Baker. Noah
D.
Baker. Andrew
M.
Glomb. Ronald E.
Hughey. Michael
L.
Hoover. John F. Davis, and Brenda S.
Phenis
(Case
No.
CI-01-08578),
filed
August 27,
2001, in the Court
of
Common
Pleas
in
Lancaster
County, Pennsylvania; Ceciha
George
v. McDonald's
Corporation and Simon Woridwide. Inc.
(Case
No.
012-9415),
filed
September
27, 2001, in the Circuit Court of
St.
Louis,
Missouri;
Candy
L.
Verret v. Simon
Markefing.
Inc.. Simon Worldwide. Inc.. and McDonald's
Corporation
(Case
No.
Ol-CV-866),
filed
in the
18"*
Judicial District Court
ofthe
State
of
Louisiana and
served
December
19, 2001; Danielle S. Creason v. Simon Marketing. Inc..
Jerome
P.
Jacobson.
and McDonald's
Corporafion
(Case
No.
02C0709),
filed
January
28, 2002, in the Federal District Court for the Northem District of
Illinois;
Marylou Harwood and Lawrence Buchanan v. McDonald's
Restaurants
of
Florida.
Inc.
(Case
No.
01-
20642
CA25),
filed
August 31, 2001, in the Circuit Court
of
Dade
County, Florida; Karrvn Boland and
Jamie
Kirsch
v. Simon Marketing. Inc. and McDonald's Comoration
(Case
No.
01CH13803),
filed
August 22, 2001, in
-7-
the Circuit Court
of
Cook
County,
Illinois;
Jillian
Manos v. McDonald's Corporation and Simon Worldwide. Inc.
(Case
No.
01CH14042),
filed
August 24, 2001, in the Circuit Court
of
Cook
County,
Illinois;
Colleen Lowery.
Sara Elizarraraz, and Veronica
Guagenfi
v. Simon Marketing, Inc. and McDonald's Corporation (Case No.
01CH14199),
filed
August 28, 2001, in the Circuit Court of
Cook
County,
Illinois;
George
Wilfrid
Smith. Jr. v.
McDonald's
Comoration and Simon Marketing. Inc. (Case
No.
01CH14327),
filed
August 29, 2001, in the
Circuit
Court
of
Cook
County,
Illinois;
Lisa
Jimenez. Lauren Jimenez.
Victor
Jimenez, and
Janine
Jimenez, bv
their
father.
Anthonv Jimenez v. McDonald's Comoration (Case
No.
01CH14438),
filed
August 30, 2001, in the
Circuit
Court of
Cook
County,
Illinois;
Alan
H.
Hammerman, and
James
Dworkin
and Jeffrey
Dworkin.
by their
father.
Alan
Dworkin
v.
McDonald's Corporation (Case
No.
01CH15353),
filed
September
17, 2001, in the
Circuit
Court
of
Cook
County,
Illinois;
Zachary Lee and Tyler
Lee,
by their
mother
Traci
Lee, and Danielle Cole
and Lauren
Cole,
by their
mother
Kathy Cole v. McDonald's Corporation. Simon
Worldwide.
Inc.. and Simon
Marketing.
Inc. (Case
No.
01CH20130),
filed
November 28, 2001,
in
the
Circuit
Court of
Cook
County, Illinois;
Stephanie
Blackwell
and
James
Blackwell
v. Simon
Marketing.
Inc. and McDonald's Corporation (Case No.
01CH21645),
filed
December 20, 2001,
in
the
Circuit
Court
of
Cook
County,
Illinois;
Charies Brewster Squires.
Jr.
V.
McDonald's
Corporafion.
Simon
Worldwide.
Inc.. Simon
Markefing.
Inc.. and
Jerome
P. Jacobson (Case
No.
1:01CV02172),
filed
October 19, 2001, in the Federal District Court
for
the Disttict
of
Columbia;
Chester Lee
Marks
v. Simon
Worldwide.
Inc.. Simon Marketing. Inc.. McDonald's Corporation, and Black Corporation
l-X
(Case
No.
CIV02-0379PHXDKD),
filed
March
4, 2002, in the Federal Distt-ict Court
for
the District
of
Arizona;
George R. Chandler, as
parent
and guardian of Charles
W.
Chandler. Zhen
Ming
Wei.
Shi
Tan Wang. Peggy
A.
Dieks
and John
A.
Dieks v. Simon Marketing. Inc. and McDonald's Corporation (Case
No.
02-005929-CA),
filed
August 20, 2002, in the
Circuit
Court for
Duval
County,
Florida;
Vera
Watts
and Chris
Morris
v. McDonald's
Corporation (Case
No.
02-820-PC),
filed
May 31, 2002, in the Circuit Court for
Ingham
County,
Michigan;
Robert Rookc v. McDonald's Corporation. McDonald's Corporation in Their Capacity as Companv Owners of
McDonald's
Restaurants
in the
State
of
Califomia.
and Does
1
through
100 (Case
No.
01CC00361),
filed
August 23, 2001, in the Superior Court
of
Orange
County,
California;
Michael
D.
Loefler
and Edward
Sandstedt
V.
McDonald's Corporation. Simon Marketing. Inc.. Simon
Worldwide.
Inc.
of
Los
Angeles.
Jerome
Jacobson,
and Does
1
through
100. Inclusive (Case
No.
01CC00371),
filed
September
6, 2001, in the Superior Court of
Orange
County,
Califomia;
Harry
Powell
v. McDonald's Corporation. Simon
Marketing,
Inc.. and Does 1
through
100. Inclusive (Case
No.
GIC
773181),
filed
August 23, 2001, in the Superior Court
of
San Diego
County,
Califomia;
Annette Hoyos, Bmce Graham, and
Jose
Navarro v. McDonald's Corporation. Simon
Worldwide.
Inc.. Robin Colombo,
William
R.
Fisher,
Gloria
Brown.
Andrew
Glomb.
James
Patrick Faherty.
Marvin
Braun. and
Eari
Stuart
(Case
No.
01
20463
CA24),
filed
August 29, 2001, in the Circuit Court
of
Dade
County,
Florida;
Preston
Parsons
v. McDonald's
Restaurants
of
Canada
Limited.
McDonald's Corporation, and
Simon
Marketing. Inc. (Case
No.
02-CV-235958CP),
filed
September
13, 2002, in the Superior Court
of
Justice
in
Toronto, Ontario, Canada; Delores Mendoza and
Lisa
Dominguez
v.
McDonald's
Corporafion.
Simon
Marketing.
Inc.. Simon
Worldwide.
Inc.. and Does
1
through
100. Inclusive (Case
No.
BC256646),
filed
August 23, 2001, in the Superior Court of
Los
Angeles County,
Califomia;
Liane
E.
Hicks
v. McDonald's
Comoration. Simon Marketing. Inc.. and Does
1
through
100 (Case
No.
BC
256 945),
filed
August 27, 2001, in
the Superior Court of
Los
Angeles County,
Califomia;
Aree Burke
v.
McDonald's Corporation. Simon
Woridwide
Inc.. and Does I
through
40 (Case
No.
GIO773606),
filed
August 30, 2001, in the Superior Court of
San Diego County,
Califomia;
Christopher John
Gelfiiso
and Dresden
Felicity
Hauck v.
McDonald's.
Inc.. Simon
Marketing.
Inc., the McDonald's Franchisee at
2269
Foothill
Blvd..
La
Veme.
Califomia
91750. and Does 1
through
500. Inclusive (Case
No.
BC259519),
filed
October 10, 2001, in the Superior Court of San Bernardino,
Califomia;
Cheryl
A.
Knoblock
v.
McDonald's Corporation and Does I
through
150 (Case
No.
GIN01587),
filed
in
the Superior Court of San Diego County,
Califomia,
and served October 10, 2001;
Linda
James
v. McDonald's
Corporation, the McDonald's
Restaurant
at 2720 West Broadway,
Louisville.
Kentucky. Simon Marketing
Services. Inc., and Ante Enterprises
LLC
d/b/a the
McDonald's
Restaurant
at 1-65
N-LDT
Site. Franklin,
Kentucky (Case
No.
3:01CV-691-H),
filed
November
27,
2001,
in
the Federal Disttict Court
for
the Westem
District
of
Kentucky;
and Magnus Aburime and Tony Esosa v. McDonald's Corporation (Case
No.
01GC25916),
filed
December
27,
2001, in the Mettopolitan General Sessions Court
of
Davidson County,
Tennessee.
Beginning
in August 2001, various
consumers
filed
these
actions
against
our
predecessor,
Simon
Marketing,
Inc. ("Simon"), and various
affiliates
and
individuals.
Simon administered the promotional
games
offered to
some
McDonald's
restaurant
customers
from
1995 until 2001. The
plaintiffs
in
these
actions
challenged the integrity
of
the random seeding process
that
Simon
used,
alleging
that
the process was
compromised by a
Simon
employee. Some
plaintiffs
claimed to
represent
a class
of
consumers who purchased
food
and otherwise participated in the promotions. These actions
involved
claims
for fraud, fraudulent
concealment,
fraudulent
inducement, unjust enrichment,
unfair
competifion,
and misrepresentafion;
violafions
of
various
state
consumer
fraud
acts, consumer protection acts, deceptive and
unfair
trade
practices acts, the
Racketeer Influenced and Cormpt Organizations
Act,
and related common law
claims;
breaches
of contract, the
implied
covenant
of
good
faith
and
fair
dealing,
and warranty; and negligence, conspiracy, conversion, and
similar
claims.
The
plaintiffs
in
these
actions generally sought
unspecified
actual
damages,
punitive
damages,
treble
damages,
disgorgement ofthe
profits
and increased
sales
resulting
from
the promotions, restitution,
injimctive
relief, and recovery of attomeys' fees, costs, and
interest.
Our
predecessor removed some
of
these
cases
to the applicable Federal
Disttict
Court and consolidated
some
cases
in certain venues. The
ttial
courts dismissed other
cases.
On April 19,
2002, our predecessor
entered
into a
settlement
agreement
with a number
of
plaintiffs
in
many
of
these
cases.
Under
that
agreement,
our
predecessor sponsored a prize giveaway with a total
of
$15
million
in
prices randomly awarded to
persons
at
selected
McDonald's
restaurants
over
a
designated period
of
time.
This,
coupled
with
the $10
million
that
our
predecessor randomly awarded to
persons
at selected
McDonald's
restaurants
over
Labor
Day
weekend in 2001,
brought the total amount
of
addifional
prizes awarded to $25
million.
On
January 3, 2003, the judge presiding
over the
cases
pending in the
Circuit
Court
of
Cook
County,
Illinois,
approved the
settlement.
Christopher
Gallant,
et
al.
v.
McDonald's
Corporation and Hardee's
Food
Systems. Inc. (Case
No.
L01CV4255).
On April
26, 2002, a franchisee
filed
an amended complaint against our predecessor and Hardee's
Food
Systems,
Inc. in the Federal District Court
for
the
District
of
Maryland.
The amended complaint describes Gallant's
experience as a Hardee's franchisee and his negotiations with our predecessor conceming the potential sale of
certain
restaurants
that
he operated. The complaint
asserted
causes
of
action
against our predecessor
for
violation
of the
Racketeer Influenced and Cormpt Organizations
Act,
intentional misrepresentation, breach
of
contract,
tortious interference with contractual relations, constmctive
fraud,
and unjust enrichment. The
plaintiffs
sought
compensatory
damages,
punitive
damages,
treble
damages,
attomeys' fees,
interest,
and costs.
On
December 18,
2002, our predecessor was served
with
an amended complaint
that
Gallant and his operating companies
filed
on
August
30, 2002,
in
the
Circuit
Court
for
Anne
Axundel
County,
Maryland,
against our predecessor and Hardee's
Food
Systems, Inc. Christopher
Gallant,
et
al.
v.
McDonald's
Corporation and Hardee's
Food
Systems. Inc.
(Case
No.
C-2002-79990). This complaint was
virtually
identical to the complaint
in
the Federal
District
Court.
On
March
21, 2003, the parties settled both lawsuits and our predecessor paid Gallant $150,000.
DeBorah
Sonnenschein
v.
McDonald's
Corporafion
(Case
No.
300CV2130).
On
March
1,
2001,
our predecessor
was served with a complaint
filed
in the Federal
District
Court
for
the
District
of
Connecticut
alleging
that
our
predecessor's
decisions conceming the
lease
for
property where
1
of
the
plaintiffs
franchises
was located, the
effect
of
a new
restaurant
opening on her franchises, and other issues constituted
race
discrimination,
breach of
contract, breach
of
the
implied
covenant
of
good
faith
conttact performance,
violation
of
the Connecticut
Unfair
Trade Practices
Act,
violafion
of
the Connecticut Franchise
Act,
fraudulent misrepresentafion and concealment,
and negligent misrepresentation and concealment. Sonnenschein sought an
unspecified
amount
of
damages,
attorneys' fees, costs, interest and
punifive
damages.
On
January 16, 2003, Sonnenschein
filed
another
suit in the
Federal
Disttict Court
for
the
District
of
Connecticut. DeBorah Sonnenschein
v.
McDonald's
Corporafion
(Case
No.
3:03CV115(CSD)).
Our
predecessor had
threatened
to terminate 2 of Sormenschein's 4 franchises
for
failure
to comply with operational
standards.
The second complaint
asserted
that
conduct relating to the
threatened
terminations constituted
race
discrunination, breach of contract, breach
of
the
implied
covenant
of
good
faith
and
fair
dealing,
violation
of
the Cormecticut
Unfair
Trade Practices
Act,
and
violation
of
the Connecticut Franchise
Act.
Sormenschein sought an order
enjoining
McDonald's
from
terminating the franchises at issue, an
unspecified
amount
of
damages,
costs, and attomeys' fees. The parties settled
all
claims
in
both actions on
April
9, 2003. Under the
settlement
agreement,
Soimenschein sold her
4
restaurants
to
another
franchisee,
who
paid
$4.2
million.
Our predecessor also paid Sonnenschein $150,000.
Ronald
Daley.
Olsen-Daley
Corporation d/b/a
Maydale
Co.. R.
Daley
Corporation and
Daley
Foods of
Cudahy,
Inc. v.
McDonald's
Corporation d/b/a Delaware
McDonald's
Corporation.
Jeffrey
Schwartz and Does 1-50
-9-
(NC03300).
On
October
2,
2002, a franchisee
filed
a complaint against our predecessor
in
the Superior Court of
Los
Angeles
County,
California
, alleging
that
our predecessor
made
intentional and negligent misrepresentations,
breached its
conttacts
with
plaintiffs,
breached the
implied
covenant
of
good
faith
and
fair
dealing,
interfered
with
prospective business
advantages,
violated the
Califomia
Franchise Investment
Law
and the
Califomia
Franchise
Relations
Act,
and engaged in
unfair
business practices. Daley sought compensatory
damages
and
unspecified
exemplary
damages,
attorneys'
fees
and costs.
As
of
July
10,
2003,
the parties settled this
matter
by agreeing
that
our predecessor
would
contribute up to $50,000
(if
Daley
conttibuted $30,000)
for
local
store
marketing at
1
of
his
franchised
restaurants,
permit Daley's son to acquire I
of
his franchises
if
certain conditions were met, and
adjust
rent
at
1
restaurant
location.
The parties also exchanged mutual
releases
and agreed to certain other
conditions regarding ongoing operafions.
Simon
Markefing.
Inc. and
Simon
Worldwide.
Inc. v.
McDonald's
Corporafion
and Does
1
through 100. Inclusive
(Case
No.
BC260348).
On
October
23,
2001,
Simon
Marketing,
Inc., and
Simon
Woridwide,
Inc.,
filed
a
complaint against our predecessor and various unnamed
defendants
in
the Superior
Court
of
Los
Angeles County,
Califomia.
The complaint alleged
that
our
predecessor's
pubhc
statements
regarding the Justice Department's
investigation of
allegafions
that
a
Simon
Marketing
employee compromised the integrity
of
the promotional
games
offered
to
McDonald's
customers consfituted
fraud,
breach
of
contract, breach
of
a
licensing
agreement,
defamation, interference with
exisfing
and
potenfial
contractual and business relationships, and
unfair
competition.
The
plainfiffs
sought actual
damages
exceeding $500
million,
special
damages,
punitive
damages,
costs, and attomeys' fees. On July
31,
2003, our predecessor and other
enfities
entered
into
a
joint
setfiement
with
Simon
to conclude
all
litigation
among them. The
settlement
was
condifioned
upon Simon's insurance
carriers'
enfirely
funding
the $15
million
in
prizes and the implementation
costs
of
the prize giveaway used to
settle
the consumer class
acfion
lawsuits relating to
McDonald's
promofional
games, as
well
as court approval.
The parties exchanged
worldwide
releases
for
all
claims in
all
countries. Our predecessor further agreed to assign
its claims against
Simon
to
Simon,
so
that
Simon
could
pursue
any remaining proceeds
from
its insurance carriers.
Finally,
our predecessor, through its insurance carriers, agreed to pay $4.75
milfion
to
Simon
as
part
of
the
settlement.
Dadina
Sri
vs.
McDonald's
Development Italy. Inc. (Case
No.
9487/03).
On
Febmary 6, 2003, a licensee in Italy,
through his operating company,
filed
a complaint against our
affiliate
in
the Court
of
Milan,
Italy. Dadina
brought claims
for
breach of contract, misrepresentation and
illegal
contract provisions due to
sales
projections
that
our
affiliate
ahegedly
provided.
The
plaintiff
sought 250,000 Euros
in
compensatory
damages
and a
declaration to
nullify
the
franchise
agreement
or,
altemafively,
for
the application
of
a lower
rent.
On
August 28,
2003,
our
affiliate
and
Zocca
signed a
settlement
agreement,
under
which
our
affiliate
forgave 269,000 Euros of
receivables and
expenses
and relieved
him
of
his
rent
for
2003.
Gemar 2000
Sri
vs.
McDonald's
Development Italy, Inc. (Case
No.
9486/03). On Febmary 6, 2003, a licensee in
Italy, through his operafing company,
filed
a complaint against our
affihate
in the Court
of
Milan,
Italy. Gemar
brought claims
for
breach
of
contract and
illegal
contract provisions due to
sales
projections
that
our
affiliate
allegedly
provided.
The
plaintiff
sought 280,000 Euros
in
compensatory
damages
and a declaration to
nullify
the
franchise
agreement
or,
altemafively,
for
the application
of
a lower
rent.
On September 1, 2003, our
affiliate
and
Radicchi
signed a
settlement
agreement,
under
which
our
affiliate
forgave 215,000 Euros
of
receivables and
expenses
and restmctured his
rents
until
2006.
Maria
Sa
Cameiro
- Restauracao
Rapida,
Lda.
v. Sistemas
McDonald's
Portugal.
Lda.
(Case
No.
157/2002 -
civil
court of
Lisbon
-
5^*^
court).
On
November 8, 2002, our
affiliate,
received notice
that
Maria
Sa Cameiro,
franchisee in Portugal, had
filed
a complaint against it
in
the Court
of
Lisbon.
The complaint included claims for
breach of contract and bad
faith,
and the
plainfiff
also
claimed
that
the franchise
agreement
violated certain
provisions
of
the Treaty
of
Rome
and was not covered by the European
Anti-Tmst
Block
Exemption
Regulations.
The
plaintiff
sought to have the franchise
agreement
declared
null
and
void
and further sought compensatory
damages
and clientele
(goodwill)
compensation in the amount of
1,103,879
Euros.
The parties settled the action
on
July
31,
2003, when our
affiliate
bought the
plainfiffs
restaurant
for
550,000 Euros. On September
26,
2003,
the Court of
Lisbon
approved the
agreement
between the parties and dismissed the case.
-10-
Palumbo
&
Associates,
LLC
v.
Golden
Arch
of
Califomia.
Inc. and
McDonald's
Corporation
(Case
No.
GIC
792517).
On
July
18,
2002, Palumbo served our predecessor and
Golden
Arch
of
Califomia,
Inc., an
affiliate,
with
a complaint
filed
in
the Superior
Court
for
the
State
of
Califomia,
County of
San
Diego.
On
Febmary 2,
1996, Palumbo and
Golden
Arch
created the Palumbo Enterprises Partnership ("Partnership"),
which
owned and
operated
33
McDonald's
restaurants.
The complaint
included
claims
for
tortious interference
with
conttactual
relations, breach
of
the partnership
agreement,
and breach
of
the
franchise
agreements.
The complaint sought
declaratory
relief,
compensatory
damages
in
an
unspecified
amount, punitive damages, attorneys' fees, costs and
interest.
Golden
Arch
then
filed
a cross-complaint against
Palumbo
and its
principals
for
breach of contract,
breach
of
written
guaranty, breach of
fiduciary
duty,
conversion,
declaratory
relief,
an
accounfing,
and a
preliminary
and permanent
injunction.
The cross-complaint alleged
that
the cross-defendants misappropriated at
least $1,455,017
from
the Partnership exceeding the compensation
that
the partnership
agreement
permitted. On
Febmary 7, 2003,
Golden
Arch
filed
its amended cross-complaint to add a
claim
for
dissolution
of
the
Partnership.
On
August 29, 2003, the parties signed a settlement
agreement
and a partnership
dissolution
agreement.
Pursuant to
those
agreements,
the Partnership
assets
were valued at $16
million
and distributed to the
partners
according to their
proportional
interests
in
the Partnership,
after
being
adjusted to give
Golden
Arch
an
additional
distribution of
$1,592,862
and Palumbo an additional distribution of
$100,000.
Following
dissolufion
of
the Partnership on September
30,
2003,
Philip
J.
Palumbo,
Jr. and Jamie
C.
Straza remained
franchisees,
with
each operating
7
restaurants.
Leadership Systems. Inc.. Robert Foster and
Lisa
Foster
v.
McDonald's
Corporation.
Jerry
Hicks.
Amheath.
Inc.
and John and
Jane
Does
1
-10
(Case
No.
CV-2003-1883-OC).
On
April
23,
2003, the Fosters and their company
("Leadership")
filed
a complaint against our predecessor, Jerry
Hicks,
and his operating company ("Amheath"), in
the
District
Court
of
Bannock
County,
Idaho. The
plainfiffs
tried to
sell
2
restaurants
in
Pocatello,
Idaho, and
1
restaurant
in
Chubbuck,
Idaho, to Jerry
Hicks
and
Amheath.
The complaint
included
claims
against our
predecessor
for
breach
of
contract, tortious interference
with
prospective business advantage, conspiracy to
torliously
interfere
with
prospective business advantage, and breach ofthe
implied
duty
of
good
faith
contract
performance
in
connection
with
the abandoned sale. The
plaintiffs
sought an
unspecified
amount
of
damages,
reasonable attomeys' fees, costs and interest.
On
June 27, 2003, Leadership prohibited
our
predecessor's
representatives
from
inspecting I of
its
restaurants
and
notified
our predecessor
that
it
would
not
allow
future
unannounced inspections
of
its
3
restaurants.
On
July
3, 2003, our predecessor
filed
a complaint against
Leadership
in
the Federal
District
Court
for
the
District
of
Idaho asserting a
claim
of
trademark
infringement
and
material
breach
of
license
agreements
and seeking
injimctive
refief
directing
Leadership to permit our predecessor
to inspect the
restaurants
at
all
reasonable
times.
McDonald's
Corporation
y.
Leadership Systems, Inc. (Case
No.
03-0283-E-BLW).
On
July
18, 2003, the Federal
District
Court granted our predecessor's
motion
for
a
preliminary
injunction
and entered a memorandum
decision
and order
enjoining
Leadership
from
blocking
or
preventing
in
any maimer inspections conducted by our predecessor at
all
reasonable
fimes,
announced or
unannounced. The parties settled the dispute on October
31,
2003, when our predecessor acquired the
plaintiffs'
restaurants
for $2,350,000.
Dama
Sri
vs.
McDonald's
Development
Italy.
Inc. (Case
No.
11827/02).
On
October 18, 2002, a
hcensee
in
Italy,
through his operating company,
filed
a complaint against our
affihate
at the Court
of
Bologna,
Italy. The
complaint
included
claims
for
breach of contract, bad
faith
and
unfair
competifion
and sought 1.25
million
Euros
in
compensatory damages.
On
Febmary 12, 2003, our
affiliate
filed
its reply to the
plaintiffs
claims
and a
counterclaim
for 307,000 Euros plus interest and
legal
expenses
for
unpaid
rent
and
royalties.
On
December 29,
2003,
our
affiliate
and
Dama
signed a settlement
agreement,
pursuant to
which
Dama
agreed to dismiss this
lawsuit
and grant our
affihate
a general release. In exchange, our
affiliate
forgave
450,000 Euros
of
receivables
and expenses and restmctured
rents
until
2006.
McDonald's
Corporation
v.
Kristina
Denise Enterprises, Inc. and
Lynn
Robinson
(Case
No.
99
Civ.
1584). On
March
19, 1999, our predecessor sued
Lynn
Robinson,
a
franchisee,
and her operating company
in
the Federal
Disttict
Court
for
the Eastern
District
of
New
York.
Our
predecessor terminated Robinson's
franchise
for
breach
ofthe
franchise
agreement,
including
the
failure
to pay amounts
owed.
Our
predecessor's suit sought to enforce
its rights
in
connecfion
with
the
terminafion
of
Robinson's
franchise,
and
included
claims
for
injuncfive
relief
and
damages,
together
with
costs and attomeys' fees.
On
May
14, 1999, the court granted our predecessor's motion
-11-
for
preliminary
injunction,
ordering, among
other
relief,
that
Robinson retum possession
of
the
restaurant
and
stop
using the
McDonald's
ttademarks
and
other
intellectual property. Robinson
filed
a second
amended
counterclaim
on
January
10, 2000. That counterclaim alleged
that
our
predecessor's
actions in her
purchase
and operation of
1
restaurant,
and her earlier operation and
sale
of
2
other
restaurants,
constituted breach
of
the franchise
agreement,
tortious interference,
wrongful
terminafion
of
the franchise
agreement,
unjust
emichment, fraud,
conversion, and a
violation
of
18
U.S.C.
Section 1961, the
Illinois
Franchise Disclosure
Act,
New
York
General
Business Law
Secfion
687, and 42
U.S.C.
Sections 1981 and 1982. It
appeared
that
Robinson was seeking
$250
million
in
compensatory
damages
and unspecified punhive
damages.
In
April
2004, the
parties
settled their
disputes
and our
predecessor
paid Robinson $100,000. In
exchange,
our
predecessor
obtained a
judgment
against
Krisfina
Denise Enterprises for
more
than
$1.1
million,
the franchise termination was
affirmed,
and our
predecessor
retained
all
property associated with the
restaurant.
Daniel
L.
Formica
v.
McDonald's
Corporation (Case
No.
04-CV-0345).
On
March
29, 2004, a franchisee
filed
a
complaint
against
our
predecessor
in the Federal District Court for the Northem District
of
New
York
alleging
violation
of
the New
York
Consumer Protection
Act.
The complaint described Formica's experience as a
franchisee, the
financial
difficulties
he experienced, the circumstances surrounding his decision to rebuild
1
ofthe
restaurants
he
operated,
and our
predecessor's
decision not to award additional
restaurants
to
him.
On
January
27,
2005, the
parties
agreed
to
settle
the lawsuit.
McDonald's
paid $659,302 to Formica's creditors, and Formica's
franchises
were
terminated.
Abdul
Ali
AI'Amin.
Lawrence Richardson, Dukhan
Iqraa
Jihad
Mumin
and
William
Rogers, Jr. v. McDonald's
Corporation (Case
No.
8:01CV385),
filed
June
8, 2001, in the District Court
of
Douglas County, Nebraska;
Kenneth
A.
Hinton v.
McDonald's
Corporation
(Civil
Action
No.
AW-2001-1400),
filed
May 14, 2001, in the
Federal District Court for the District
of
Maryland;
Jack
L.
Chacanaca.
Dovie
D.
Chacanaca and Jack
L.
Chacanaca II v.
McDonald's
Corporation (Case
No.
F025699
RECDLB),
filed
in
the Superior Court
of
Kem
County,
Cahfomia,
and served
May
14, 2002; Bobby
Brown
v.
McDonald's
Comorafion
(Case
No.
03CV0928-
N),
filed
May 5, 2003, in the Federal District Court
for
the Northem District
of
Texas; Bobby
Brown
v. Ronald
McDonald's
Comorafion
(Case
No.
03CV1978-L),
filed
September
2,
2003,
in
the Federal District Court for the
Northem District
of
Texas; Sat
Bansal.
Bhagubhai
K.
Patel and Pushker
Raj
v.
McDonald's
Corporation.
McDonald's
Restaurants
of
Texas. Inc. and
Haljohn
Holdings,
Inc., now Pushker
Raj.
Viswanathan Ramamurthy
and
Atul
Badwal
v.
McDonald's Corporation.
McDonald's
Restaurants
of
Texas, Inc. and
Haljohn
Holdings.
Inc.
(Case
No.
GN101758),
filed
June
8, 2001, in the District Court
of
Travis
County, Texas; Glenn
D.
Shackelford v.
John/Jane
Doe, et
al.
(Case
No.
04CV-0043M),
filed
January
9, 2004, in the Federal Disttict Court
for
the
Northem Disttict
of
Texas;
Brij
M.
Sharma. Charaniit Singh and
Lisa
M.
Bertini v.
McDonald's
Corporation.
McDonald's
Restaurants
of
Washington.
Inc. and Does
1
through 100 (Case
No.
01-2-12267-3SEA),
filed
May 1,
2001, in the Superior Court
of
King
County, Washington (putafive class action, consolidated with
Block):
Vandana
Makker.
Baia
M.
Krishna and
Sunil
Khemaney
v.
McDonald's
Corporation.
McDonald's
Restaurants
of
Califomia.
Inc. and Does
1
through 100 (Case
No.
841162-4),
filed
May 10, 2001, in die Superior Court of
Alameda
County,
Califomia
(putative
class action, consolidated with
Block):
Penelope
Baim
Block
v.
McDonald's
Comorafion
(Case
No.
OICH
09137),
filed
June
4, 2001,
in
the
Circuit
Court
of
Cook
County,
Illinois
(putative
class
acfion);
and
Jeffrey
I. Zimmerman v.
McDonald's
Corporation
(Civil
Action
No.
4057 01),
filed
June
27, 2001, in the Superior Court
of
Camden County, New
Jersey
(putative
class action, consolidated
with
Block).
Since
May
2001, various
consumers
and
others
brought
actions
against
our
predecessor
asserting
that
they
believed
McDonald's
French fries
were
vegetarian when the French
fries
contained beef flavoring. Some
plaintiffs
claim
to
represent
a class of
similarly
situated consumers,
like
persons
of
the
Hindu
faith,
vegetarians,
and
persons
who do not eat
meat
for religious, ethical, health or
other
reasons.
These
actions
assert
claims for
fraud, fraudulent concealment, fraudulent inducement,
unjust
enrichment, unfair competition, and
misrepresentation; violations
of
various
state
consumer fraud
acts,
consumer protection
acts,
unfair compefition
laws, deceptive and unfair
ttade
pracfices
acts,
and related common law claims; violations
of
federal and
state
constitutional rights; and intentional and negligent
uifliction
of
emofional
distress
and mental anguish. Some
claims allege personal injuries and
others
seek
purely
financial
relief The
plaintiffs
in
these
actions generally
seek
unspecified
damages,
although
some
allege
damages
of
up
to approximately $200
million,
and many
-12-
plaintiffs
also
seek
punitive
damages,
treble
damages,
disgorgement
of
the
profits
and retum
of
the monies paid
for
the French
fries,
restitution,
injunctive
relief
(including
requiring additional disclosures conceming beef
flavoring
on
the
McDonald's
website), and recovery
of
attomeys' fees, costs, and
interest.
The applicable
trial
courts dismissed the
AI'Amin
case
on October 17, 2001, the
Hinton
case
on
June
27,
2002, the
Brown
cases
in
Febmary 2004, and the
Shackelford
case
on
May
17, 2004. Our predecessor settled the
Chacanaca
case
in July 2003 by paying the
plaintiffs
a total of
$2,000
and the
Bansal
case
in
January 2004 by
paying
plaintiffs
a total of $
1,700.
Our
predecessor consolidated some
of
the remaining
cases
with
the
Block
case
pending
in
the
Circuit
Court of
Cook
County,
Illinois.
On October 30, 2002,
that
court approved a
settlement
under
which
our predecessor agreed to: (a)
donate
$10
million
to
Hindu,
vegetarian and other charitable
organizations; (b) pay the
plaintiffs'
attomeys'
fees
of
$2.1
million;
(c) issue an apology; (d) establish an advisory
board to make recommendations on marketing to
individuals
who
follow
vegetarian dietary restrictions; and
(e)
reaffirm
its commitment to the enhanced nutritional disclosures
that
it adopted
in
August
2001.
In
May
2003,
the court
entered
a
final
order
deciding
how to distribute the
settlement
funds.
In
April
2005, the
Illinois
Court of
Appeals
affirmed
the
trial
court and rejected
all
appeals.
Motmanco.
Inc..
Fryguys.
LLC,
and
Motwest.
LLC
v.
McDonald's
Corporafion
(Case
No.
3:04-CV-270-J-
99HTS).
On
April
14, 2004, a
franchisee
served our predecessor
with
a complaint
filed
in
the Federal
District
Court
for
the
Middle
District
of
Florida.
The complaint alleged
that
in
2002,
our predecessor adopted a
Re-Imaging
and Incentive
Plan,
under
which
it agreed to pay
for
certain remodeling
expenses
at franchised
restaurants
under certain
condifions.
The complaint alleged
that
plainfiffs
satisfied
all
the conditions, but our
predecessor abandoned the plan and denied
plaintiffs
participation. In addition, the complaint alleged
that
after
Mofiey
complained
about
the plan, our predecessor denied
plaintiffs
rewrite and
unfairly
graded
plaintiffs'
restaurants.
The complaint
made
claims based on estoppel, a
violation
ofthe
Florida
Unfair
and Deceptive
Practices
Act,
negligent misrepresentation, breach
of
contract and the
implied
covenant
of
good
faith
and
fair
dealing.
Plaintiffs
sought unspecified
damages,
attomey's
fees, interest and costs. In
May
2004, our predecessor
filed
a
mofion
to dismiss the case. On July
14,
2005, the parties agreed to
settle
the case.
McDonald's
agreed to
buy
all
20
of
plaintiffs'
franchises and
restaurant
assets
for
approximately $35
million,
and the parties agreed to
dismiss
all
claims and exchange mutual
releases.
Fooditalia
S.p.A.
N.I.T.A.
srl.
SO.GE.RI.
- Societa Gestione Ristorante
srl.
C.I.A.
- Centto Italiano Alimentare
srl.
and
Mr.
Jacques
Bahbout
v.
McDonald's
Corporation and
McDonald's
Development Italy Inc.. (formerly
McDonald's
Franchising
and Operations
Company),
both Delaware corporations (Case
No.
- 15469/97). On
March
20, 1997, a developmental licensee
filed
a complaint against our predecessor and
an"affiliate
in
the First
Secfion
ofthe
Civil
Court
in
Rome,
Italy, alleging claims
for
breach
of
contract and
unfair
competition and sought
unquantified compensatory
damages.
On
November
28,
1997, the
defendants
filed
a
defense
to the licensees'
claims
and a counterclaim
for
breach
of
conttact.
On
May
22, 2003, the Court
of
Rome
rejected
all
Bahbout's
claims
and the
defendants'
counterclaims.
The
judge
addifionally
ordered Bahbout to refund legal
expenses
to the
defendants
of
55,000
euros.
On
December
28,
2005, the parties settled the case.
McDonald's
purchased the
plaintiff
operating companies,
which
operated
restaurants
and a distribution
center,
for
approximately
21
million
euros; and the parties agreed to dismiss
all
claims and exchanged mutual
releases.
BanTransFats.com. Inc. vs.
McDonald's
Comoration (Case
No.
034828); and Katherine
D.
Fettke vs.
McDonald's
Corporafion
(Case
No.
044109).
On
January 9, 2004, BanTransFats.com
filed
an amended
complaint against our predecessor
in
the Superior Court
of
the
State
of
Cahfomia,
County
of
Marin,
claiming
that
our predecessor
failed
to implement the
change
to its
cooking
oils
that
it
publicly
announced in September 2002,
and
that
it
failed
to adequately
publicize
its
failure
to make the change. The suit, brought under Section 17200 of
the
Califomia
Business and Professions
Code,
sought a court order requiring our predecessor
to;
1)
effectively
inform
the
public
that
it
failed
to
change
the new
cooking
oil
as aimounced and promised
in
September 2002;
2) post prominent notices in its
restaurants
that
it
failed
to make the change; 3) implement and complete the
change
to the new
cooking
oil;
and 4) pay reasonable attomeys' fees. In
April
2004, the court denied the
plaintiffs
motion
for
a preliminary
injunction.
-13-
On
December
29,
2004, Katherine
D.
Fettke,
in
the Superior
Court
of
the
State
of
Califomia,
County
of
Marin,
filed
an amended complaint seeking class action
status
on
behalf
of
individuals
who purchased or
consumed certain
fried
foods
from
McDonald's
restaurants.
This
plaintifTs
allegafions
were substantially the
same
as
those
in
the BanTransFats.com case.
This
plaintiff
asserted
claims
under the consumer protection laws or
statutes
of
all
50
states,
along
with
claims
for
fraud,
breach
of
contract, negligence, breach
of
warranty, strict
product
liability,
and battery.
Our
predecessor denied
all
of
the
plaintiffs'
claims
in
both cases.
To
resolve the
matter,
our predecessor
agreed to
settle
both
cases
by agreeing
to:
1)
donate
$7
million
to the
American
Heart
Association
to be used
exclusively
for
programs related to
trans
fatty acids; 2) spend at least $1.5
million
notifying
its customers about
the delay
in
changing the
cooking
oil;
and 3) pay
legal
fees, costs and expenses
of
plaintiffs'
counsel up to
$2
million.
On
Febmary 9, 2005, the court
preliminarily
approved the settlement.
On
August 24, 2005, the court
granted
final
approval ofthe settlement.
On
October 20 and
21,
2005,
2
parties
who
objected to the approval of
the settlement
filed
appeals
with
the
Califomia
Court
of
Appeals.
On
March
14,
2006, the appeals were dismissed
and the settlement became
final.
Antal.
Inc..
Nicholas
L.
Antal
and
Mary
Dianna
Antal.
Husband and
Wife
v.
McDonald's
Corporation
and
McDonald's
Restaurants
of
Oklahoma,
Inc. (Case
No.
ClV-0401441).
On September
24,
2004, former
franchisees
filed
a petition
in
the
District
Court
of
Oklahoma
County,
Oklahoma,
commencing Case
No.
CJ-2004-
7891.
Our
predecessor
filed
a notice
of
removal
on
October
27,
2004,
removing
the
case
to the Federal
District
Court
for
the Westem
District
of
Oklahoma.
The
case
was remanded back to
state
court
in
Febmary
2005.
The
petition
alleged
that
the
defendants
issued "false
field
inspecfions"
and
"false
re-investment schedules" and
threatened
to default the
plainfiffs
if
they did not
sell
their
franchises,
which
forced
plainfiffs
to
sell
their
franchises at less than their value and to forego future
profits.
The petition contained counts labeled
"Bad
Faith
Breach
of
Contract" and "Fraud and
Coercion"
and sought compensatory and
punitive
damages, costs and
attorneys' fees. In June 2006, our predecessor settled this
litigation
by agreeing to pay $300,000 to the
plaintiffs
in
exchange
for
general releases.
Sandra
Darling
and
Darling
Management
Corporation
v.
McDonald's
Comorafion.
Dean
L.
Hecker.
Robert
Rodriguez.
Elizabeth
A.
Tatman.
Howard
&
Tatman and Does Conspirators 1-10 and Does General 11-25 (Case
No.
KC
035084).
On
Febmary 9,
2001,
a former
franchisee
filed
an action
in
the Superior
Court
of
Los
Angeles
County,
Califomia,
against our predecessor, 2
of
its
former
employees and
Darling's
former
accountants. The
complaint
included
claims
for conspiracy to defraud and convert
funds,
breach
of
an
implied
covenant
of
good
faith
contract performance, and
violation
of the
Califomia
Unfair
Competition
Law
in
connection
with
our
predecessor's inspections
of
Darling's
restaurants,
our predecessor's decisions conceming new
restaurant
openings, and
Darling's
sale
of
her
restaurants
to a third party.
Our
predecessor denied the allegations and
filed
a
counterclaim.
Upon
leaming
that
Darling
had
filed
bankmptcy, our predecessor removed this
case
to the
United
States
Bankruptcy
Court
for
the
Centra!
District
of
Califomia,
which
approved the sale
of
the
litigation
to a
third
party and remanded the
matter
to the Superior
Court.
On
April
29, 2003,
a
jury
awarded the
plaintiff
compensatory and punitive damages. In January 2006, the
Califomia
appellate court reversed the judgment and
ordered a new
trial
on compensatory
damages
alone. In Febmary 2007, the
case
was settled.
Our
predecessor
paid
$4.6
million,
and the parties exchanged mutual releases.
Bob
Johnson and
Tykasa.
Inc. v.
McDonald's
Comoration
(Case
No.
CV05-5810
JFW
(AJWx)).
On
August 10,
2005,
a franchisee
filed
a complaint against our predecessor
in
the
Federal
District
Court
for
the
Central
District
of
Califomia
alleging
that
our predecessor charged excessive
rent
at
2
of
plaintiffs'
restaurants
and breached a
promise to pay certain remodeling costs. The complaint made
claims
for
breach
of
contract, breach
of
the
implied
covenant
of
good
faith
and
fair
dealing,
promissory estoppel,
fraud,
and
unfair
and deceptive
ttade
practices.
Plaintiffs
sought a declaratory judgment,
unspecified
damages, attomeys'
fees
and costs. The
case
was settled in
Febmary
2007.
Our
predecessor agreed to purchase
2
of
the
plaintiffs'
restaurants
for
about $4.35
million
(of
which
$2
million
is
guaranteed)
and to
sell
2 other
restaurants
to Johnson
for
about $1.5
million,
contingent on
government
approval.
The purchase and sale prices may change depending on whether
additional
real
estate
tenure
is obtained and when the transactions
close.
The parties also exchanged mutual releases.
-14-
Greg
Currie v.
McDonald's
Restaurants
of
Canada
Limited.
McDonald's
Corporation, and
Simon
Marketing.
Inc.
(Case
No.
02-CV-238276CMI).
On October 28, 2002, the
plaintiff
filed
a complaint in the Superior Court of
Justice
in
Toronto, Ontario, Canada, challenging the integrity ofthe random seeding
process
that
Simon
Marketing
used in
McDonald's
promotional
games,
alleging
that
the
process
was compromised by a
Simon
Marketmg
employee. The
plaintiff
claimed
to
represent
a class
of
consumers who purchased
food
and otherwise
participated in the promotions. The
plaintiff
alleged violations
of
the Canadian Competition
Act,
deceit, breach of
conttact,
and negligence and
sought
compensatory and punitive
damages
and disgorgement
of
profits. On
May
10, 2007, the
parties
entered
into a Settlement Agreement,
pursuant
to
which
McDonald's
agreed
to make
available one
$1
million
prize in a promotional
game
in Canada before the end
of
2009. The prize was awarded in
2008 and the lawsuit has
been
dismissed.
James
W.
Garrett. Bonita
L.
Garrett, the
James
W.
Garrett Tmst and the
Bonita
L.
Garrett Tmst
v.
McDonald's
Corporation.
Bemie Schaefer. Sarah Zenger. John Does
1-V.
Jane
Does
1-V.
Comoration
I-V
(Case
No.
C20046486). On December 1, 2004,
plainfiffs
filed
a complaint in the Superior Court
for
the
State
of
Arizona,
County
of
Pima,
alleging
that
in 2000 our
predecessor
decided to rewrite
1
of
plaintiffs'
franchises without
disclosing
that
it had decided not to rewrite
plaintiffs'
2 remaining
franchises,
which
were not scheduled lo be
considered
for
rewrite until 2004.
Plaintiffs
asserted
claims for tortious breach of
an
implied
covenant
of
good
faith
and
fair
dealing, negligent misrepresentation,
fraud
by concealment/deceit, and
fraud
by misrepresentation.
Plaintiffs
further
asserted
claims
against
Schaefer and Zenger
for
breach of
fiduciary
duty/constmctive fraud and
aiding
and abetting the commission
of
a
tort.
Plaintiffs
sought
unspecified compensatory and punitive
damages,
costs, and
interest.
Our
predecessor,
Schaefer, and Zenger removed this
case
to the Federal
District
Court for the
Disttict
of
Arizona,
and
in
March
2006, the court granted Schaefer's and Zenger's motion to dismiss. In December
2007, the
parties
settled the
case
when the
plaintiffs
sold their franchise to one
of
our
affiliates
for $1,975,000.
Council
for Education and Research on
Toxics
v.
McDonald's
Corporafion
and Burger
King
(Case
No.
BC280980);
and People
v.
Frito-Lay.
Inc., Pepsico, Inc..
J.J.
Heinz,
Inc.. Kettle Foods. Inc..
KFC
Comoration.
Lance,
Inc.. The Procter
&
Gamble
Distribufing
Company.
The Procter
&
Gamble
Manufacturing
Company.
Wendy's Intemational. Inc..
McDonald's
Corporafion
and Burger
King
(Case
No.
BC338956).
On September 5,
2002, the
Council
for
Educafion
and Research on
Toxics
("CERT")
filed
a complaint
against
our
predecessor
and
Burger
King
in the Superior Court
for
Los
Angeles County,
Califomia,
alleging
that
French
fries
contained
acrylamide, and
that
our
predecessor
and Burger
King
had a duty since January 1, 1990, to "wam their
customers
that
their French
fries
contain a chemical known by the
State
of
Califomia
to
cause
cancer."
CERT
claimed
that
our
predecessor
and Burger
King
violated Proposition 65 and the
Califomia
Unfair
Compefition
Act.
The
complaint
sought
an
injunction,
product wamings,
civil
penalties,
attorneys'
fees,
and costs. On August 26, 2005,
the
Califomia
Attomey General
filed
suit
against
all
the
defendants
in
the
CERT
case,
and
others,
in the Superior
Court
for
Los
Angeles County,
Califomia,
alleging
that
all
the
defendants'
products contained acrylamide, and
that
their
failure
to wam violated Proposition 65 and the
Cahfomia
Unfair
Competifion
Act.
The complaint
sought
injuncfive
relief
requiring warnings,
civil
penalties, and costs.
On
November
13,
2007, the action
filed
by
the
Califomia
Attomey General was settled by our
predecessor
paying $666,000 in
civil
penalfies and $275,000 in
attomeys'
fees
and agreeing to
post
a warning in
all
McDonald's
restaurants
in
Califomia.
On
March
7, 2008, our
predecessor
settled the
CERT
case
by paying $1.4
million
to
fully
resolve
all
claims.
H.
Keith
Mehon,
Mark
M.
Watson, and
Melton
Management. Inc. v. Charles Robeson and
McDonald's
USA,
LLC
(Case
No.
50 2008
CA040438).
On
December
23,
2008, franchisees and their operating company
filed
a
complaint
against
Charles Robeson and us
in
the
Circuit
Court
of
Palm
Beach County,
Florida.
The action was
filed
in
response
to a lawsuit we
filed
against
the
plaintiffs,
McDonald's
USA.
LLC
v.
Melton
Management. Inc.
H.
Keith
Mehon.
and
Mark
Watson (Case
No.
8:08-cy-2303-T17TBM),
on November 18, 2008, in the Federal
District
Court
for
the
Middle
District
of
Florida.
In addition to the
state
court action, the
plaintiffs
filed
a motion
to dismiss and
stay
proceedings in our federal action. The
state
court complaint
asserted
claims for fraud,
negligent misrepresentafion, and tortious interference
with
prospective
business
advantage.
The
plaintiffs
sought
unspecified monetary
damages,
attomey's
fees,
costs, and
interest.
The
parties
settled this
litigation
on
December 30, 2009, with our purchasing 7
of
Melton's
franchises and settiing
all
claims for $10,330,844, plus
other
terms
including
offering
Watson
1
of
the purchased franchises for $320,000. The
parties
also exchanged
mutual
releases.
-15-
Collection
or
Related
Actions
Filed
in
30102011
Against
Franchisees
McDonald's
Sistemas de Espana. Inc..-Sucursal en
Espaiia
(MSE) vs
Gesar-Julia-(Gase
No.-623/2010).
filed
March
22, 2010,
in
the Ist'lnstanco
Court
n. 1 of
Hospitalot
do
Llobregat,
Spain.
McDonald's
Sistemas de
Espana.
Inc.. Sucursal en Espana
(MSE)
vs
Jose
Alcalde
&
JOFICRISAL
SL
(Case
No.
1698/2010),
filed
July
30, 2010,
in
tho
Civil
Court
No.
88
of
Madrid,
Spain.
McDonald's
France vs
Brescia
Investissement.-and Franoesco
Brescia
(Gase-NorRG
2010
F-03975).
filed
Soptombor
22,
2010,
in
tho
Commorcial
Court
of
VorGaillos,
Franco.
McDonald's
Dovolopmont
Italy. Inc.
vo HP
Hamurger
&
Patafinc
(Case
No. RG
616^5/2010),
filed
October 18,
2010, in
the Court
of
Romo,
Italy-
McDonald's
Dovolopmont
Italy. Inc. vs
Tilly ori
(Caso
No. RG
3563/2010).
filod
Octobor
21. 2010. in
the Court
of
Rome,
Italy.
MoDonald'G
Siotomao do Espana. Inc.. Sucursal on Eopana
(MSE) vo
JOFICRISAL
SL
(Case No.1076/2010).
filed
December
22,
2010,
in
the-Commercial
Court
No.
2
of
Barcelona,
Spain.
McDonald's
USA. LLC v.
Nathan
Pvles
(Case
No.
11-2378).
filed
August
19.
2011,
in
the
Circuit
Court ofthe
Fifth
Judicial
District.
Marion
County.
Florida.
McDonald's
Hellas
M.E.P.E.
vs.
Deligiannis
EPE
(Case
No.
147/2011),
filed
January 7. 2011,
in
the Magistrates
Court
of
Athens.
Greece.
McDonald's
Hellas
M.E.P.E.
vs.
Deligiannis
EPE
(Case
No.
42902/3290/2011).
filed
March
9.
2011. in
the Court
of
Athens.
Greece.
McDonald's
Hellas
M.E.P.E.
vs.
ETEX SA
and
Mrs. M.
Kontiza
(Case
No.
84232/1182/2011).
filed
May 12,
2011. in
the
Multi-Member
First
Instance
Court
of
Athens.
Greece.
McDonald's
Development Italy. Inc. vs Ristorante Veroneseper
famighe
(Case
No. RG
313/10).
filed
May 18.
201L in
the Court of
Milan.
Italy.
McDonald's
Holdings
Companv (Japan).
Ltd.
vs.
Hayakawa
Foods
Co. Ltd.
(Case
No.
17194).
filed
Mav
26.
2011, in
the
Tokyo
Disttict
Court.
Japan.
McDonald's
Suisse Franchise
Sari
vs.
Mrs.
Kathleen Strasser
(CaseNo.
JPl
1.034305).
filed
September
12.
2011,
in
the
Patrimonial
Court
of
the Canton
of
Vaud,
Lausanne.
Switzerland.
Occasionally,
disputes arise
with
our
franchisees.
If a
dispute carmot be resolved through our intemal
processes
such as appealing to higher
level
individuals
(our "open door
policy")
or our
formal
Ombudsman
process, then as a
matter
of
common
pracfice
(not required by the Franchise Agreement) we
will
often
agree
to
use
mediation.
Even
though we
follow
these
practices,
occasionally
lawsuits
alleging
the
same
or
similar
allegafions
to
those
listed
in
this Item
3
have been brought against us or our predecessor and
could
be brought
against us
in
the future.
Other than
these
actions, no
litigation
is required to be disclosed
in
this Item.
Item
4
Bankruptcy
No
person
previously
identified
in
Item
1
and no
officer
identified
in
Item
2 of
this disclosure document
has been
involved
as a debtor
in
proceedings under the
U.S.
Bankruptcy
Code,
or
foreign
bankmptcy laws,
required to be disclosed
in
this Item.
Item 5
Initial
Fees
All
franchisees pay a $45,000 lump sum
inifial
franchise fee on the opening
of
the
restaurant,
except
for:
(a) the
McOpCo
companies,
which
do not pay any
initial
franchise
fee;
(b) franchisees
of
locations having
10
years
or less of
real
estate
tenure
will
pay
a
prorated
initial
franchise
fee based on the term
of
the franchise;
(c)
franchisees
who
rebuild
or relocate their
restaurants
will
pay the
initial
franchise
fee less a credit
for
a portion
-16-
of
the previously paid
initial
franchise fee, on the earlier
of
the first
of the
month after the seventh year after the
opening of
the
rebuilt or relocated
restaurant,
or the end
of the
previous
franchise
term (see Item 7,
note
I);
(d)
franchisees
of
Satellite
locations, who are required to pay a $500
initial
franchise fee upon opening of
the
Satellite
(except franchisees of
Walmart
locations, who pay no
initial
franchise
fee) and an annual fee (see
Item 6); (e) franchisees of
STO
and
STR
locations pay a $22,500 lump sum
initial
franchise
fee; and
(f)
franchisees who have an option to purchase
assets
under a
BFL
pay the $45,000
initial
franchise
fee when they
exercise the
option.
The entire
initial
franchise fee
will
be refunded
if the
restaurant
constmction is not completed
within
1
year ofthe
date
the Franchise Agreement is signed. There are no refunds under other circumstances.
Item
6
Other
Fees
OTHER FEES
Type
of
fee
Amount
Due
Date Remarks
Service
Fee
(1)
4% of
Gross
Sales
(2)
Payable monthly on
the
10th day of the next month.
"Gross
Sales" include
all
revenues
from
your
sales
based upon all
business
conducted
at
or
from
the
restaurant,
but exclude
sales
or use
tax.
Rent(l)
Varies
(3)
(4)
Base Rent:
Payable on
the
1
st
day
of
the month.
Percentage
Rent:
Payable monthly on
the
10th day of the next month.
Advertising
and
Promotion
(5)
Not
less than 4% of
Gross
Sales
Spent during each calendar
year.
Most
franchisees
participate
in
local
advertising cooperatives and
the
national advertising
fund
("OPNAD").
The contribution
rates
are established by the franchisees
and, depending upon
then-current
advertising
costs
and
needs,
may or
may not exceed the required 4% of
Gross
Sales. "Grand Opening"
promotions are strongly
recommended.
Audit/Inspection
Fee (1)
Cost
of audit Immediately upon
billing.
Payable
only
if
audit/inspection fee
shows an
understatement
of
at
least
2%
of
Gross
Sales.
Satellite
Annual
Fee
(1)
$500 to $2,500
On
each anniversary of
opening or on a
fixed
date
annually.
Satellite Rent(l)
Varies
(6)
Payable monthly on
the
10th day
of
the next month.
STO
and
STR
Rent(l)
Varies
(3)
(7)
Same as Rent above.
BFL
Rent(l)
Varies
(3)
(8)
Same as Rent above.
Relocation
Contribution
(1)(9)
$50,000
On
opening
of
the relocated
restaurant.
NewPOS
Integration Fee
(!)
$1,000 integration fee
(one-time fee) (13)
$200 annual
integration fee
Payable annually (July
1)
within
30 days
of
billing.
You
pay the annual integration fee
to
us for the integration
of
your
store
system
platform.
Restaurant
File
Maintenance
(RFM)
Fee
(1)(11)(14)
$150 Payable annually (July
1)
within
30 days of
billing.
You
pay this fee to us
for
the annual
maintenance
of
RFM.
-17-
Type
of
fee
Amount
Due
Date Remarks
R2D2
Software
Maintenance Fee
(1)
$125 Payable annually (Julv
11
within
30 days
of billing.
Your
participation in
the
R2D2
program is
optional.
See
Item
11.
NewPOS
Software
Fee
(i)(io)-
$1,600 license
fee
(one-time fee)
(13)
$400 annual software
maintenance
fee
Payable annually (July
1)
within
30 days
of billing.
You
pay
the
annual software
maintenance fee
to us
and
we
remit
payment to
RDI,
our
affdiate,
which
owns
the
portion of the
VSI
business
that
serves
the
McDonald's
System.
See Item
1.
Next
Gen Cashless
Fee
(1)(I2)(15)(16)
$216 license fee (one-
time fee)
$154 annual
maintenance
fee
Payable annually (Julv
1)
within
30
days of
billing.
You
pay
these
fees
to us
and
we
remit payment
to a
third-party
vendor.
Help
Desk Support
Fee
(10)
$2,040
Payable in monthly
installments of $170.
You
pay this fee
to our
affiliate,
RTS.
See Item
1.
Microsoft
Subscription
License
(1)
(11)
(16)
$449 Payable annually
fJulv
1)
within
30 days
of billing.
You
pay
this fee
to us
and we remit
payment
to
Microsoft.
Restaurant System
Management
(RSM)
(1)(11)(16)
$250 Payable annually (July
1)
within
30 days
of billing.
You
pay
this fee
to us
for
the
annual
maintenance of
RSM.
Restaurant Integrated
Data
Movement
(RIDM)
Fee
(I)
(11) (16)
$75 Payable annually (July
1)
within
30 days
of billing.
You
pay
this fee
to us
for
the
annual
maintenance of
RIDM.
e*Restaurant Fee (1)
(11)
(16)
$54 Payable annually (July
1)
within
30 davs
of billing.
You
pav
this fee
to us
for
the
annual
maintenance of.
and
enhancements
for.
this integrated back
office
suite
of
products.
Identity Management Fee
(i)(in(i6)
$75 Pavable annually (July
1)
within
30 days
of billing.
You
pav
this fee
to us
for
the
annual
support and maintenance of
restaurant
crew identity security
management software.
Store
Mail
(email
accounts)
Fee
$79.80 Pavable annually
within
30 davs
of billing.
You
nay this fee
to us
for annual
email
account support for using
the
us.stores.mcd.com domain.
(1)
All
fees
are imposed and collected by and payable to
McDonald's.
All
fees
are non-refundable and
uniform.
We
will
automatically draft
rent
and service
fees
from
your bank account
according
to the
terms
ofthe Franchise Agreement.
We
also may draft miscellaneous receivables
that
you
owe us,
provided
you
confirm
the amount of
each
draft.
(2) 4.5%
of
Gross
Sales
in
Alaska,
Hawaii,
Guam,
and the
Northem
Mariana
Islands.
(3) The
following
is the
rent
stmcture
for
new
restaurants
and
for
new term
franchises
for
existing
restaurants:
Fixed
Percentage
Rent
with
Monthly
Base
Rent
Monthly
Base
Rent
All
restaurants
will
have a
Monthly
Base
Rent.
For
a site where both the land and the
building
are owned
by
McDonald's
or its
affiliates,
Monthly
Base Rent is based upon the total amount invested by
McDonald's
in
the
acquisition
and development
of
the land and the
building.
A
finance
factor is applied
to this amount to produce an appropriate retum
for
McDonald's.
For
a site where the land and/or
building
is leased by
McDonald's
from
a
third
party.
Monthly
Base Rent is based upon the total amount
invested by
McDonald's
in
the acquisttion and development
of
the
land
and the
building
as
well
as
monthly
rent
paid to a third party
landlord.
A
fmance
factor is
applied
to each
of
these
amounts
to
-18-
produce
an
appropriate
retum
for
McDonald's.
You
must
pay
this
amount
every month
of
the
franchise
term.
Fixed
Percentage
Rent
The
Fixed
Percentage
Rent is
for
new
restaurants
that
opened
on or
after
June
13,
2007, generally
computed
as
follows:
McDonald's
Total
Acquisition
and
Development Costs Franchisee's
More Than
Up
to
Fixed
Percentage
$0.00
$900,000 8.50%
$900,000.01
$910,000 8.75%
$910,000.01
$920,000 9.00%
$920,000.01
$930,000 9.25%
$930,000.01
$960,000 9.50%
$960,000.01
$990,000 9.75%
$990,000.01
,
$1,020,000
10.00%
$1,020,000.01
$1,050,000
10.25%
$1,050,000.01
$1,080,000
10.50%
$1,080,000.01
$1,140,000
10.75%
$1,140,000.01
$1,170,000
11.00%
$1,170,000.01
$1,200,000
11.25%
$1,200,000.01
$1,230,000
11.50%
$1,230,000.01
$1,260,000
11.75%
$1,260,000.01
$1,290,000
12.00%
$1,290,000.01
$1,320,000
12.25%
$1,320,000.01
$1,350,000
12.50%
$1,350,000.01
$1,380,000
12.75%
$1,380,000.01
$1,410,000
13.00%
$1,410,000.01
$1,470,000
13.25%
$1,470,000.01
$1,530,000
13.50%
,
$1,530,000.01
$1,590,000
13.75%
$1,590,000.01
$1,650,000
14.00%
$1,650,000.01
$1,810,000
14.25%
$1,810,000.01
$1,910,000
14.50%
$1,910,000.01
$2,010,000
14.75%
$2,010,000.01
$2,110,000
15.00%
$2,110,000.01
$2,210,000
15.25%
$2,210,000.01
$2,310,000
15.50%
$2,310,000.01
and
above
Established
on
a
case^
The
Fixed
Percentage
Rent
for
new term
franchises
for
existing
restaurants
that
opened
before
June
13,
2007,
is generally computed as
follows:
McDonald's
Total
Acquisition
and
Development Costs Franchisee's
More Than
Up
to
Fixed
Percentage
$0.00
$750,000 8.50%
$750,000.01
$780,000 8.75%
$780,000.01
$810,000 9.00%
$810,000.01
$840,000
9.25%
$840,000.01
$870,000 9.50%
$870,000.01
$900,000 9.75%
$900,000.01
$930,000
10.00%
,
$930,000.01
$960,000
10.25%
$960,000.01
$990,000
10.50%
-19-
McDonald's
Total
Acquisition
and
Development
Costs
Franchisee's
More Than Up to Fixed
Percentage
Rent
Rate
$990,000.01 $1,020,000
10.75%
$1,020,000.01 $1,050,000
11.00%
$1,050,000.01 $1,080,000
11.25%
$1,080,000.01 $1,110,000
11.50%
$1,110,000.01 $1,140,000
11.75%
$1,140,000.01 $1,170,000
12.00%
$1,170,000.01 $1,200,000
12.25%
$1,200,000.01
$1,230,000
12.50%
$1,230,000.01 $1,260,000
12.75%
$1,260,000.01
$1,290,000
13.00%
$1,290,000.01 $1,320,000
13.25%
$1,320,000.01 $1,350,000
13.50%
$1,350,000.01 $1,380,000
13.75%
$1,380,000.01 $1,410,000
14.00%
$1,410,000.01
and above
Established
on a case-by-case basis
The
Fixed
Percentage Rent is payable only
if
the monthly Gross Sales exceed the monthly
base
sales
figure
which
is computed by
dividing
the
dollar
amount
of
the
Monthly
Base Rent by the
Fixed
Percentage Rent
rate.
The
Fixed
Percentage Rent
for
new term
franchises
will
not be
lower
than the
Fixed
Percentage Rent in
the previous
franchise
term.
While
the table shown above
references
total
acquisition
and development costs, you should be aware
that
the table is the end resuh of
a
process by
which
McDonald's
gives consideration to many economic
factors
including
the
amounts
of
typical
franchisor
and franchisee investments, the ratio between our
investment and your investment, potential
rates
of
retum on investment, the ratio between what we think
might be our potential retum and yours, and the amount
which
we have at risk.
Varying
Fixed
Percentage
Rent factors have resulted
in
an
average
factor
which
is used
in
Item 19,
which
includes pro
forma
profit
and loss
statements.
The
percentages
used
in
computing monthly payments based on Gross Sales are determined by
McDonald's
management
in
consideration ofthe
rights
being granted by the Franchise Agreement, the
drawing
power
of
the
McDonald's
restaurant,
the value
of
the
McDonald's
System as a whole and
McDonald's
interests
in
obtaining
a
profit
in
fight
of
competifive
condifions.
All
payments
made
by.you
to
McDonald's
constitute a single
financial
arrangement
between
you
and
McDonald's
which,
taken as a
whole
and without regard to any designation or
description,
reflect
the value
of
the rights being
made
available
to
you
by
McDonald's
and the services being rendered by
McDonald's
during
the franchise
term. The
percentages
may vary among franchises depending upon when the
franchise
was
sold
as
well
as other
factors.
In unusual circumstances
that
involve
special costs, the
fees
paid by you may be higher
than
those
oufiined
in this Item 6.
(4)
We
have adopted a
policy
that
allows
co-investment
in
the
building
and site improvements
of
a
new or
relocated
restaurant
for
a reduction
in
the
Fixed
Percentage Rent and
Monthly
Base Rent,
if
certain
ehgibihty
condifions
are met.
You
are not required to participate under this
policy.
If
the
eligibihty
conditions
are met and you elect to co-invest, the co-invested amount is
in
addition
to the
initial
investment described
in
Item 7. The
terms
and criteria
of
this
policy
differ
slightiy
for
new
and relocated
restaurants
and are
listed
below.
We
may
apply,
modify,
or terminate this
policy
at any time at our
discretion.
-20-
Terms:
For
both
new and relocated restaurants, the general terms are as
follows:
(a)
you
have the
ability
to
reduce your stated percentage rent
in
increments
("quarters")
of
.25%,
down
to the applicable
co-investment
minimum
stated rent; (b) the cost to co-invest
is
determined
using
a standardized approach
that
blends the investment tiers and the related percentage rent
rates
ofthe
Fixed
Percentage Rent Chart
and
will
be no less than $30,000 per quarter; (c)
you
must pay the
addifional
investments to us; (d)
you
may
pay the
additional
investments in cash or
you
may
finance
them,
for up
to
10
years,
with
your
own
lender (we do not arrange
for
any
financing
of
these
additional
investments), but
you
may not use the
building
or leasehold improvements as
collateral
for
your
loan;
and (e) we
will
retain
full
ownership of,
and
legal
title to, the
building
and leasehold improvements, but
you will
get the tax
benefits
associated
with
your co-investment amount.
If
our investment is over
$2,310,000,
these
terms
will
be decided on a
case-by-case basis.
Co-Investment
Criteria and Calculation for New
Restaurants:
For
new restaurants, the
following
criteria
apply:
(a) our
real
estate
tenure
at the
location
is at least
20 years; (b) our development costs are more than $1,170,000; (c) the
Fixed
Percentage Rent is over
11%;
(d) your
franchise
for
the
restaurant
is
20
years; and (e)
if
the
restaurant
is
on
property leased by us, we do
not pay any percentage rent to our
landlord.
For new
restaurants, the co-investment
floor
for
the
calculation
(to determine the cost per quarter, number
of
quarters
available,
and
maximum
rent reduction) is
11%.
When
you
select the actual co-investment
amoimt,
the corresponding percentage rent
reducfion
is
applied
to the rent stmcture
that
was established
for
the
restaurant
prior
to the co-investment
decision,
but rent may not be reduced
below
8.50%.
Co-Investment
Criteria and Calculation for
Relocated
Restaurants:
For
relocated restaurants, the
following
criteria
apply:
(a) our
real
estate
tenure
at the
location
is at least
20 years; (b) your
franchise
for
the
restaurant
is
20
years; and (c)
if
the
restaurant
is on property leased by
us, we do not pay any percentage rent to our
landlord.
For
relocated restaurants, the co-investment
floor
(for
the
calculafion
to determine the cost per quarter,
number of quarters
available,
and
maximum
rent reduction)
is
the
existing
restaurant's
stated percentage
rent or
11%,
whichever is
lower,
but not below 8.50%.
When
you
select the actual co-investment
amount, the corresponding percentage rent
reducfion
is
applied
to the rent stmcture
that
was established
for
the
restaurant
prior
to the co-investment
decision,
but rent may not be reduced
below
8.50%.
(5)
Not
payable to
McDonald'sus.
While
the
McOpCo
companies are
voting
members
of
the
local
advertising
funds
and
OPNAD,
they do not have
controlling
voting
power.
(6)
AU
Satellite
restaurants
will
have an
Annual
or
Monthly
Base
Rent.
The rental charged
for
a
Satellite
is
determined on a case-by-case basis by
McDonald'oour
management. The rent
will
vary depending on
McDonald'sour
investment, rent
paid
to the head
landlord,
length of
termj
projected
profitability,
and
retum on investment.
(7) The
following
is
the rent stmcture
for STO
and
STR
locations:
Small Town
Oil
and Small Town Retail
Locations
Fixed
Percentage
Rent
with
Monthly
Base
Rent
Monthly
Base
Rent
All
restaurants
will
have a
Monthly
Base
Rent.
For
STO
and
STR
locations.
Monthly
Base Rent is
calculated
in
the same manner as described
in
this Item, note
3. You
must pay this amount every month
ofthe
franchise
term.
Fixed
Percentage
Rent
The
Fixed
Percentage Rent
for STO
locations is generally
10.5%
of
Gross
Sales. The
Fixed
Percentage
Rent
for STR
locations is generally 9%
of
Gross
Sales.
-21-
(8) The
rent
stmcture for
BFLs
is
geBefally
as desoribed-in-this-ltemrnote-3'determined by us
on
a case-by-
case
basis. A
BFL
franchise
may be
offered
by
McDonald's
after
considering
various
factors,
including
your
personal
financial
net worth and
liquidity,
projected pre-opening and opening expenses at the
proposed
restaurant,
and the projected sales volume and operating expenses at the proposed
restaurant
during
the first
3
years of
operation.
Under a
BFL
you
may have a
conditional
option to purchase the
franchise
and the
restaurant
equipment, signs, and certain other
assets
after the
first
year
of
the franchise
term. The
minimum
option price
for
new and
existing
restaurants
is determined by
McDonald's
on a
case-by-case basis.
(9) The relocation contribution is required
if
you
relocate your
restaurant
to a new site.
(10)
Applies
to
restaurants
that
use the Store System 4.x and 6.x technology platforms.
(11)
Applies
to
restaurants
that
use the Store System 6.x technology
platform.
(12)
Applies
to
restaurants
that
use the Store System 6.5 technology
platform.
(13)
For
new
restaurants,
this fee is paid to our approved
POS
suppliers and they remh payment to us.
(14)
For
new
restaurants,
this fee is not
paid
in
the
first
year.
(15) The one-time $216 license fee is paid to us and we remit payment to a third-party vendor.
After
the first
year, the only recurring fee is a $154 armual maintenance and hosting
fee
that
is paid to us and
that
we
remit to a third-party vendor.
(16)
For
new
restaurants,
this fee is paid
in
the
first
year to our approved technology equipment supphers or
POS
suppliers and they remit payment to us.
Item
7
Estimated
Initial
Investment
YOUR
ESTIMATED
INITIAL
INVESTMENT
Type
of expenditure
Amount
Method
of
payment
When
due
To
whom payment is
to be
raade
Initial
Franchise Fee $45,000(1)
$22,500(1) (2)
$0 to $500 (3) (4)
Lump
Sum
On
opening (1)
McDonald's
Real
Estate and
Building
- 3 Months'
rent(5)
Base Rent $450 to $310,500 (6)
$750 to $30,60011,100
(2) (6)
$1,425 to $16,65047,400
(3) (6)
Percentage Rent 0% to 42.50% (7)
4.00% to
4^?T3O17.50%(2)
4.25%
to
3^TW24.50%
(3)
Monthly
Base:
Before
Opening
Percent:
10th of
following
month
McDonald's
Signs,
Seating,
Equipment,
and
Decor
$791.000707.700 to
$1.129.5001.353.600 (8)
$602.000604.400 to
$84».0QQ819.000
(2) (8)
$50,000 to $396,000 (3) (8)
Lump
Sum
Before
Opening
Vendors
-22-
Type
of expenditure
Amount
Method
of
payment
When
due
To
whom payment is
to be
made
Opening
Inventory
$11.1006.000 to $27.00010.000
$12,000 to $25,000 (2)
$8^0009.000 to $+4^17.000 (3)
Lump
Sum
Before
Opening
Vendors
Miscellaneous
Opening
Expenses
$5^.00060.300 to $57.10061.600
As
Incurred
As
Incurred
Vendors
Utilities
Travel
and
Living
Expenses
While
Traveling
$3,000 to $3%00023,000 (9)
As
Incurred
As
Incurred
Airlines
Hotels
Restaurants
Additional
Funds - 3
Months
$445^182.000 to
$50^^322.000(10)
$444.000120.000 to
$221.000239,000 (2) (10)
%§:ym9\.000
to $91.500112.000
(3)(10)
As
Incurred
As
Incurred
Employee
Suppliers
Utilities
TOTAL
(11) $1.068.8501.004.450 to
$1.892.1002.155.700 (5) (11)
$8^7^250822^10
$1.225.5001.231.200 (2) (11)
$172.125214.725 to
$627.050657.500 (3) (11)
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Franchisees who
rebuild
or relocate their
restaurants
will
pay the
initial
franchise
fee on the earlier of
(a) the first ofthe month after the seventh year after the opening
of
the rebuilt or relocated
restaurant;
or
(b) the end
of
the previous
franchise
term.
AppHes
to
STO
and
STR
locations.
Applies
to Satellites.
See Item 5.
McDonald's
acquires real
estate
and
building
and
franchises
the right to
operate
at the
location.
Amounts
shown
as
rent
are
part
of
the
overall
economic package
of
fees
as described
in
Item 6.
Special
site
restaurants
may be higher.
See Item 6,
note
4.
Varies
due to size
of
building,
location,
estimated
sales
volume,
transportation
charges
and
sales
tax. If
you
request
changes
to the
building,
payment
for
the
requested
changes
may be required before signing
the Franchise Agreement. The cost of
our
basic Store System 6.5 computer
platform
ranges
from
$50,000
to $60,000,
which
includes the
POS,
in Store Processor,
Next
Gen
Cashless, computer hardware,
software, and related equipment.
(9) Cost varies due to distances from
Regional
Offices
and Oak
Brook,
Illinois,
and
costs
of
living
in
various
areas
of
the country.
(10)
You
may or may not need capital to support
ongoing
expenses, such as employee wages,
utilities,
payroll
taxes, legal and accounting fees,
travel,
advertising,
promotion,
outside services,
linen,
operating supplies,
small
equipment, maintenance and repair,
office
supphes, cash
shortages,
insurance,
debt
service, and
non-product purchases, as
well
as additional opening
capital
for
other
variable
costs. These
figures
are
estimates
and
McDonald's
cannot
guarantee
that
you will
not have
additional
expenses
starting the
business.
Your
costs
will
depend on factors such as how
well
you
follow
McDonald's
methods
and
-23-
procedures; the
sales
volume
of
your
restaurant;
your
management
skill,
experience, and business
acumen;
local
economic conditions; the
local
market
for
our product; the
prevailing
wage
rate;
competition;
your
rent
stmcture; and whether your
restaurant
is an
STO. STR,
or
a
Satellite location.
Restaurants
opening
in
cold
weather months may be more
likely
to need capital in the
initial
3-month
period
because
restaurant
sales
are
typically
lower.
(11) We have relied on the combined 5657
years
of
restaurant
business experience
that
we and our predecessor
have to compile
these
estimates.
You
should review
these
figures
carefully
with a business advisor before
making
any decision to purchase the
franchise.
These
figures
do not include
percentage
rent
or service .
fees.
We
have
offered
and continue to
offer
for
sale
restaurants
owned
by
McOpCo
companies. No
sales
prices
in
20102011 exceeded the high end
of
the
initial
investment range.
Items
Restrictions
on
Sources
of
Products
and
Services
Except
as noted
below,
McDonald's
does
not require
that
you
purchase or
lease
goods, services, supplies,
fixtures,
equipment, inventory, or computer hardware and software
from
McDonald's
or our
designees
in the
establishment or operation
of
your
McDonald's
restaurant
business.
As
described
below,
we require
that
these
items and sources
of
supply
meet
the
specifications,
requirements, and
standards
that
McDonald's
has, in its sole
business judgment, formulated
for
use
in
the
McDonald's
System. Except when an ongoing
restaurant
business is
sold,
or except as otherwise noted, neither
McDonald's
nor any
affiliate
sells
fixtures,
equipment,
food,
or
supphes
to our franchisees; and
none
of
our
officers
own any interest in any
of
our approved supphers.
McDonald's
may
negotiate
with approved suppliers
in
an
effort
to
seek
favorable
offers
for
the benefit
of
the
McDonald's
System
(including
offers
on price and other purchasing terms). However, our franchisees are free to
negotiate
their
own
purchasing
terms
with
approved suppliers at any time. In certain instances,
if
you
participate
in
programs
involving
the
test
or early implementation
of
new products, equipment, software, or other items, we
may
install
these
items
in
your
restaurant
at our cost. If
these
products, equipment, software, or other items are
ultimately
approved
for
use
in
your
restaurant,
you may be required to reimburse us
for
the items and related
costs. These obligations
will
be
specified
in the
test
or early implementation letter signed by you and
McDonald's.
McDonald's
strives
for
the maintenance
of
quality
and
uniformity
throughout the
McDonald's
System
by
identifying
standards
for
the purchasing,
distribution,
preparation, and service
of
goods, services, supplies,
fixtures, equipment, inventory, and computer hardware and software.
We
consider the specifications,
requirements, and/or
standards
for
food,
equipment,
information
technology, purchasing, distribution,
preparation, and service to be
of
critical
importance to the success
of
the
McDonald's
System, and therefore
require
that
you
deal only with suppliers
that
have been approved by us.
If you
desire to use a particular supplier
not already approved by
McDonald's
and
if
that
supplier
meets
the
specifications
and requirements ofthe
McDonald's
System, then
that
supplier
may,
under conditions described
below,
become an approved supplier
for
your
specific
restaurant.
Costs associated with gaiiung approval statiis may be your
responsibility
and/or the
supplier's where existing suppliers are capable
of
providing
an
existing
product. Detailed
food
product
specifications are not generally issued to
franchisees,
but may be
made
available upon your
request
to us and
upon your agreeing to maintain certain
confidentiality
obHgations. Other
food
preparation and equipment
requirements and
standards
are provided to you in our Operations and
Training
Manual
and through other
pubUcations provided to our franchisees.
In
order
for a
supplier to be accepted by
McDonald's
as an approved source of
supply,
a
request
for
acceptance
must be forwarded to our Supply
Chain
Management Department and other appropriate
departments
for
consideration. The designated Supply
Chain
Management
professional
apphes
the
following
general criteria
in
considering whether the supplier
will
be designated as an approved source
of
supply:
(1)
Ability
to consistently make the manufactured product to
McDonald's
standards,
requirements,
and/or
specifications.
-24-
(2) Agreement to protect
McDonald's
confidential
information
and the
secrets
behind the uniqueness
of
McDonald's
products
from
dissemination to others, through production
of
private brand
name
products for
McDonald's.
(3)
Production,
dehvery, and service
capability,
be it
local
or
national,
to
meet
supply and service
commitments as
well
as to insiu-e
safe
food
as
specified
by
McDonald's.
(4) Integrity
of
ownership (to
assure
that
its association
with
McDonald's
would
not
bring
ill will
upon
McDonald's
or
be
inconsistent
with
McDonald's
image).
(5)
Financially
sound
condition.
(6)
Compliance
with
all
federal,
state,
and
local
laws and
McDonald's
Code
of
Conduct
for
Suppliers.
McDonald's
may elect not to accept a supplier as an approved supplier
if
McDonald's
determines,
in
its
sole
judgment,
that
there
are a
sufficient
number
of
approved suppliers at
that
time
for
the
McDonald's
System.
There may be instances
in
which
alternative suppliers cannot be approved
because
the
nature
of
the product or
service requires use
of
one, or a hmited number
of,
suppliers
in
order to realize
efficiencies
or
protect the
interests
of
the
McDonald's
System
overall.
Approved
suppliers must
maintain
standards
in
accordance
with
our
written
specifications
and
requirements.
On
a routine and
continuing
basis,
McDonald's
may
visit
and inspect the operations
of
approved
suppliers and consult
with
them to
ensure
compliance
with
our
standards,
requirements, and
specifications,
as
well
as to
assure
compliance
with
federal,
state,
and
local
laws and
McDonald's
Code
of
Conduct
for Suppliers.
Termination
of a
supplier as an approved source
of
supply
may
occiu"
by
written notice to or personal meeting
with
the supplier. We advise our franchisees as soon as possible when a supplier is disapproved.
Insurance sources are approved upon
submission
of a
policy
meeting our
specifications.
Coverage must
be at least as comprehensive as the
minimum
requirements
of
the Franchise Agreement, and
in
some
cases
may be
higher
if
required by
local
law, landlords, property owners, or other
third
parties.
The
Franchise Agreement
provides
that
all
insurance be placed
with
a reputable insurance company
licensed
to
do
business
in
the
state
in
which
the
restaurant
premises are located, having both a
financial
size category equal to or
greater
than
IX
and a
rating of
"A+"
or
"A"
as determined by
Alfred
M.
Best and
Company,
Inc.
Except
as noted
below,
neither we nor our
affiliates
derive revenue
from
your
purchase or
lease
of
property, goods, services, supplies,
fixtures,
equipment, inventory, or computer hardware and
software
from
approved sources
of
supply.
We
have no purchasing or
distribution
cooperatives.
We
do not provide any
material
benefits to a
franchisee
based on your use
of
approved sources of
supply.
Under
the
franchise
you are required to
lease
the
restaurant
premises
from
us, under an Operator's Lease
that
is incorporated into the Franchise Agreement.
Under
the Operator's Lease, you are required to pay
rent
to
McDonald's,
along
with
the related occupancy costs,
which
include
property taxes, insurance, maintenance, and
stmctural repairs.
McDonald's
derives revenue
from
this leasing
arrangement,
as detailed
in
Item 6.
McDonald's
requires new
restaurants
to use a standard
POS
platform,
NP6,
which
is the current
version
of
NewPOS.
The computer hardware and software
for NP6
is purchased through our approved
POS
suppliers.
The NP6
computer
platform
includes computer software owned by our predecessor and maintained by
RDI
(see
Item 1). Included
in
the payments
you
make to our approved
POS
suppliers
for
the
NP6
platform
is
a one-time
license
fee
that
is paid to us and a payment
for
the
NP6
software and maintenance
for
the
first
year,
which
is
paid
to us and
which
we
will
pay to
RDI.
After
the
first
year, you are
billed
by
McDonald's
for
an annual maintenance
fee
that
is paid to
RDI for
providing
periodic
updates
and
enhancements
to our approved software (see Item
6).
In
addition,
most franchisees use the help desk support services
of
our
affiliate,
RTS,
which
is the only approved
supplier
of
help desk support to the
NP6
platform
(see Item 6).
-25-
McDonald's
may
allow,
but
does
not require,
franchisees
to
offer
customers the
ability
to make
purchases
with
certain credit and debit cards, using a
specified
system (the
"Integrated
Cashless System").
Almost
aU
franchisees participate
in
this program. The
Integrated
Cashless System is designed to work
with
the
POS
platform.
If you
elect to use the
Integrated
Cashless System, it must be installed and
linked
to your
POS
system
by
installers
that
we approve. In addition, your
restaurant
must have required hardware and software purchased
from
and
installed
by
our designated suppliers.
Finally,
you must sign an
agreement
with
our designated
transaction processor and pay the processor certain transaction processing
fees.
We also recommend
that
your
restaiu-ant
have
McDonald's
approved high-speed intemet access.
If you
elect to participate, the detailed
terms
will
be provided to you.
McDonald's
may
allow,
but
does
not require,
franchisees
to
offer
customers the
ability
to buy and make
purchases
with
gift
cards, using a
specified
system (the
"Gift
Card
System"). The
Gift
Card
System is designed to
work
with
the
POS
platform
and the
Integrated
Cashless System. The
Gift
Card
System is provided and managed
by P2W,
Inc.
NFP
("P2W"),
an independent non-profit corporation.
P2W
is not our
affiliate,
but is managed
by
a
board of directors
that
includes our employees and franchisees.
If you
elect to use the
Gift
Card
System,
your
restaurant
must have the
Integrated
Cashless System and use designated equipment
that
is purchased from
designated supphers. In addition, you must sign a subscription
agreement
with
P2W,
purchase training materials,
and sign a contract
with
the
fransaction
processor designated by
P2W,
under
which
you
wiU
be required to pay the
processor certain transaction processing fees.
Currently,
P2W
pays
for
the production
costs
of
the
gift
cards and
certain other expenses.
If you
elect to participate, the detailed
terms
will
be provided to
you.
The
Gift
Card
System is not related to the
gift
certificate
program described in Item 11.
In
coimection
with
implementing the
Integrated
Cashless and the
Gift
Card
systems, we may
negotiate
and
enter
into
agreements
with suppliers, installers, and transaction processing companies under
which
we may
receive certain payments. We may use
these
payments to help support future
technological
innovation.
For
convenience,
these
uses
may be referred to internally as "technology
funds."
However,
we do not
operate
any
actual
legally
segregated,
dedicated,
tmst,
or restricted-use funds
for
technology development.
With
respect
to the
Gift
Card
System, we may also provide certain administrative services (such as accounting services) to
P2W
at
our actual cost.
We
do not derive any revenue from this
arrangement.
In
204^201 L our predecessor received
fees
for
providing
guarantees
on loans
for
U.S.
franchisees
and
affiliates
operating
as
joint
partnerships in certain board-approved loan programs and
for
financial
advisory
services. In the future, our predecessor may continue to provide
these
guarantees
or services and receive
these
types
of
fees.
We do not provide any
of
these
guarantees
or services or receive any
of
these
fees.
In
304^2011.
we and our predecessor received $16.289,69826,491.845 in loan
guarantee
service fees;
Integrated
Cashless and
Gift
Card
system incentives
(which
were, or
will
be, used to offset a variety
of
Integrated
Cashless and
Gift
Card
systems
expenses
incurred by us
for
the benefit ofthe
McDonald's
System); shipping and
distribution
fees: and
beverage
suppHer fees.
In
20W201i,
our total revenue was
about
$8r4-8.5
billion
and revenue
from
the sale or
lease
of
real
estate
and services to
franchisees
was
about
$^T94.1
billion.
This
represents
17.948%
of oiu-
total revenue. These
figiu-es
were derived
from
oiu-
audited
financial
statenients
and other
fmancial
information.
All
of
your
required
purchases
(which
includes items
which
must be purchased
from
us or our approved suppliers and items
which
must be purchased in accordance
with
specifications)
represent
approximately 91
%
to 94%
of
your
total
purchases
in cormection
with
the establishment ofthe
restaurant
and approximately
^1-60%
to
67% of
your
overall
purchases
in operating the
restaurant.
Occasionally,
we may incur additional
costs
and
expenses
to develop or improve certain products or
services
for
the benefit
of
the
McDonald's
System
(including
but not
limited
to, goods, equipment, computer
hardware and software, and support services),
which
ultimately may be provided to
McDonald's
restaurants
by
approved suppliers.
We
may
seek
to recover
all
or a portion
of
these
additional
costs
and
expenses
from
our
-26-
franchisees
and/or
the
approved
suppliers.
If
that
recovery
is
obtained
from
the
approved
suppliers,
it
may
be
reflected
in
the
prices
they
quote
for
these
products
or
services.
See
Item
10 for
disclosure
on
financing
fees
that
may be
received
by McDonald's.
Item
9
Franchisee's Obligations
FRANCHISEE'S OBLIGATIONS
This
table
lists
your
principal
obligations
under
the
franchise
and
other
agreements.
It
will
help
you
find
more
detailed
information
about
your
obligations in
these
agreements
and in
other
items
of
this
disclosure document.
Obligation
Section
in
agreement
Disclosure
document item
a. Site selection and
acquisition/lease
Sections
1
(a) and
1
(b)
of Franchise Agreement and
Sections 2.01 and 2.04
of
Operator's Lease
Items
7
&
1
i
b.
Pre-opening
purchase/leases
Section
12(b)
of
Franchise Agreement and Sections 2.04
and 2.06 of Operator's Lease
Items
7
&
8
c. Site development and other
pre-opening requirements
Sections 12(b), 12(c) and 12(d) of
Franchise
Agreement
Items
6, 7,
&
11
d.
Initial
and ongoing training
Sections
3
and 6 of
Franchise
Agreement
Item 11
e. Opening
Section
12(b) of
Franchise
Agreement and Section 2.06
of
Operator's Lease
Item 7
f
Fees
Sections 8(a) and 9 of Franchise Agreement and
Sections
3.01(A)
and 3.01(B)
of
Operator's Lease
Items
5, 6, 7,
&
11
g.
Compliance
with
standards
and policies/operating manual
Sections 1(c), 1(d), 4, and 12 of
Franchise
Agreement
and Section 2.08
of
Operator's Lease
Item 11
h.
Trademarks and proprietary
information
Sections
2(a)(iii),
4, 11(c), 11(d), 11(e), and 28(g) of
Franchise Agreement
Items
13
& 14
i.
Restrictions on
products/services
offered
Sections 1(c) and I2(i) of
Franchise
Agreement and
Section
2.08 of Operator's Lease
Items
8 &
16
j.
Warranty and customer service
requirements
Sections 1(a), 1(c), 12(a), and 12(h)(iii) of
Franchise
Agreement
Not
Applicable
k.
Territorial
development and
sales
quotas
Not
Applicable
Not
Applicable
1.
Ongoing
product/service
purchases
Sections 12(a), 12(g), 12(i), and 12(j) of
Franchise
Agreement
Item 8
m.
Maintenance,
appearance,
and
remodeling requirements (1)
Sections 12(a), 12(d), and 12(e) of Franchise Agreement
and Sections 2.06, 2.08, 4.02, 4.03, and 6.05 of
Operator's Lease
Item 11
n.
Insurance (1)
Section
17
of
Franchise
Agreement and Section 6 of
Operator's Lease
Item 8
0.
Advertising
Section
5
of
Franchise
Agreement
Items
6
&
11
p.
Indemnification
Section
24 of
Franchise
Agreement and Section 7.02 of
Operator's Lease
Item 9
q.
Owner's participation/
management/staffing
Sections
1
(e),
6, 12(g), and 13 of
Franchise
Agreement
Items
11
& 15
r. Records and
reports
Section
10
of
Franchise
Agreement and Sections 3.02
and 3.03 of Operator's Lease.
Although
not required by
the Franchise
Agreements-McDonald's
strongly
reoommends4hat-you-participate
in
the
McDonald's
Item 11
r. Records and
reports
IItilUillbCfC
r
iIIullvlUI
L^yblOill r*K^'aLlUlCclU'lUUi'U^CLt
Item 11
r. Records and
reports
uj
iviui-'uiiulu
3. rro
iir
u
viiiLixuuot? iimiiiitiiiicu
uy
Item 11
r. Records and
reports
IVIvL^UilUiU
b
ilIiU UbUU
tU
UUULiillUIUlC
ICuluulultt'mtJlll
lillii
loos,
balance
sheet,
and other
finanoial
data
supplied-by
Item 11
-27-
Obligation
Section
in
agreement
Disclosure
document item
franchisees.
s. Inspections and audits
Sections 10 and 12 of
Franchise
Agreement and
Sections 3.03 and 7.01 of Operator's Lease
Items
6
&
11
t. Transfer
Section
15 of
Franchise
Agreementand
Section
4.06 of
Operator's Lease
Item 17
u.
Renewal
Not
Applicable.
Section 28(a)
of
Franchise Agreement Item 17
V.
Post-termination obligations Sections
11
(b)
and 20 of
Franchise
Agreement and
Section
7.04 of Operator's Lease
Item 17
w.
Non-competition covenants Sections 11(a) and 11(b) of
Franchise
Agreement
Item 17
X.
Dispute resolution
Not
Applicable
Item 17
(I)
If
your
restaurant
is located in an
STO
location,
you may be required to maintain the common
areas
within
the shared
building
and
all
extemal common
areas
for
the
fuel
facility
operator and to obtain
certain utilities and insurance
for
the
fuel
facility
operator, subject to reimbursement
for a
portion of
all
such
costs
from
the
fuel
facility
operator.
If
your
restaurant
is located in an
STR
location,
you may be
required to maintain a proportionate
share
of extemal common
areas
and obtain insurance
for
certain
common
areas.
Item
10
Financing
Typically,
no
financing
arrangements
are
offered
by
McDonald's.
As
part
of
the Franchise Agreement,
McDonald's
issues an Operator's Lease for each site owned or leased by
McDonald's.
The Operator's Lease is a
standard commercial
lease
imder
which
you pay
rent
to
McDonald's
for
use ofthe premises. The Operator's
Lease
does
not contain any
financing
terms. For
BFL
franchises, the Operator's Lease provides
for
the
lease
of
the
restaurant's
business
facilities
as
well
as the premises. The
BFL
arrangement
does
not contain any
financing
terms
but may provide a
conditional
option
for you
to purchase certain
restaurant
assets
from
us
for
a lump sum
(see Item 6). In
that
case, a
BFL
Rider
which
contains the option is attached to the Franchise Agreement. The
BFL
Rider is attached as
Exhibit
F,
and the Operator's Lease is attached as
Exhibit
G.
Isoans
to oertainOur predecessor
may,,
at its discretion,
guarantee
loans
made
franchisees
for
the purchase
of
restaurant
businossos
sold
by tho
McOpCo
oompanios and for othor
reasons
are mado by a third party lender.
Lake
Forest Bank and Tmst Company (the "Lender"), to franchisees
for
remodeling existing
restaurants,
working
capital,
delinquent accounts receivable,
refinancing
existing
restaurant
loans, acquiring
restaurant
businesses
from
McOpCo
companies, purchasing
restaurant
assets
by
exercising
the option under a
BFL
Rider,
and
for
other
reasons
approved bv
McDonald's.
The Lender
will
prepare
all
the necessary documents and
will
handle the
processing, payments, customer service, and collections according to
standards
developed by us.
Our
predecessor
will
provide a
guarantee
to the Lender
for
these
obhgations and in retum
will
receive a
guarantee
fee
commensurate with the risk
of
the loans (currently equal to approximately 0.50%
of
average
outstanding balance)
which
is expected to cover our
predecessor's
loan losses and expenses. The
rate
on
these
loans
will
typically
be
1 month
LIBOR
plus ^7253.75% per
aimum
for
floating
rate
loans
which
may be prepaid
with
no
penalty-(ie«is
may
have-an4nterest
rate
floorof
5.50%).
As of
December-31, 2Q10December
30.
2011.
1
month
LIBOR
was
OT26030%.
If
a
fixed
rate
loan is made,
there
may be
a
pre-payment penalty. Loans
typically
will
be
for
a
maximum
term
of
3
years
with a 7-year amortization and
will
be secured by
restaurant
equipment, seating,
signage, decor, and inventory. Loans
will
be extended
for
remodeling
existing
restaurants,
working
capital,
delinquent accounts
rocoivablc,
refinancing
existing
restaurant
loans,
acquiring
rostaurant
businossos
from
McQpGo-
companies, and purchasing
restaurant-assets
by-exeroising
the option under a
BFL
Rider.
The loan
amount
will
vary depending on the purpose
for
which
the loan is to be used. The amount
of
the loan
will
be-a
percent
of cost
betwe6fl-75%
and-100%.
A
personal
guarantee
from
the franchisee and his or her
spouse
will
be
required and, should a legal dispute arise, the franchisee
agrees
to waive the right to
a
jury
trial
and
agrees
not to
consolidate the action with others. A default on
these,loans
will
be considered a default under the Franchise
Agreement, and the
franchisee
will
be required to sign a Guaranteed
Loan
Program Agreement
with
us (see
Exhibit
N). As of
Dooombor
31.
201 ODecember
30.
2011. the annual
percentage
rate
(APR)
was 5.58%
-28-
(considering-the interest rate-floor)4.11
%. All
loan participants
will
be required to permit electronic debiting of
accounts
for
payment. The
financing
documents are
typically
a Promissory Note, Security Agreement,
ACH
Authorization,
and Guaranteed
Loan
Program Agreement
similar
to the documents in
Exhibit
N.
Item
11
Franchisor's
Assistance,
Advertising,
Computer
Systems,
and Training
Except
as
listed
below,
McDonald's
is not
required
to
provide
you
with
any
assistance.
Our
Pre-Opening Obligations:
4-) Constmct or have
others
constmct, remodel, or otherwise
prepare
the premises
for
the
McDonald's
restaurant
in accordance with our
then-current
plans and
specifications
and
with
local
ordinances and
building
codes. We
will
deliver the premises to you when they are
sufficiently
completed to
allow
you
to
install,
at your
sole cost and expense, the signs,
trade
fixtures,
equipment, and other personal property and improvements
necessary to complete the premises
for
operation of
a
McDonald's
restaurant.
If
the
restaurant
has not been
constmcted or
is
not ready
for
occupancy when the Franchise Agreement is executed, we
will
use our
best
efforts
to expedite the constmction.
We
either
own
the premises or
lease
it
from
the owner and
lease
or
sublease
the
premises to you (Franchise Agreement - Section 9, Operator's Lease - Section 2.06).
3) Prescribe detailed
specifications
for
purchasing, preparation, and service, and make available to
you
names
of
approved sources of
supply.
We do not
sell
or
lease
to
you
equipment, signs,
fixtures,
opening
inventories, or supplies or deliver or
install
these
items except as noted
in
Item
8
or when we
sell
or
lease
an
ongoing business to you (Franchise Agreement - Sections 3, 12(b), and
12(i),
Operator's Lease - Section 2.04).
See
Items
8 and 9.
^) Provide our training program to
you,
which
includes your
enrolling
your
managers
at Hamburger
University
or other training
centers.
The training program is more
fully
described
in
this Item (Franchise
Agreement - Sections 4 and 6).
4)
McDonald's
will
allow
you to
view
McDonald's
Operations and
Training
Manual
(the
"O&T
Manual")
before you purchase the franchise (Franchise Agreement - Section 4).
Our
Operational Obligations:
4)
Advise
and consult with
you
periodically
and at other reasonable times upon your
request
in
connection
with
the operation ofthe
restaurant.
We will
communicate to you our knowledge
of
new developments,
techniques, and improvements
in
areas
of
restaurant
management,
food
preparation, and service
which
are
pertinent to the operation
of
a
restaurant
using the
McDonald's
System. The communications
will
be
accomphshed by visits by operations consultants, printed and
filmod
reports, seminars, asd-newsletter
mailings^
emails,
and online resources.
We will
make available to
you all
additional services,
facilities,
rights, and
privileges
relating to the operation
of
the
restaurant
that
we
make generally available to
all
our franchisees
operating
McDonald's
restaurants
(Franchise Agreement - Section 3).
5)
Make
available to you the
O&T
Manual
and any other business manuals prepared and
modified
by us for
use by our franchisees in connection
with
the operation
of
a
McDonald's
restaurant.
These manuals contain
detailed
information
including:
(a) required operations procedures; (b)
methods
of
inventory
control;
(c) bookkeeping and accounting procedures; (d) business practices and
policies;
and (e) other
management
and
advertising
policies
(Franchise Agreement - Section 4).
Advertising
Programs:
We
employ advertising and marketing
consuhants
to participate in the
formulation
and production
of
concepts
and materials
for
production and media placement
of
national programs
for
the
McDonald's
System. Our
-29-
in-house advertising and marketing
departments
develop
overall
direction and
sttategy
for
the national programs
and recommend them to franchisees.
Advertising
and marketing programs are placed
in
national and
local
media
including,
but not
limited
to, print, radio,
television,
outdoor, point
of
sale, direct
mail,
and the
Intemet.
We
do
not maintain an advertising or marketing
fund
nor do we have any
obligation
to make placement
of
programs in
the
media.
You
must advertise and promote your
restaurant
to the general
public
and spend at least
4% of
the
restaurant
Gross Sales each year
for
this purpose.
For new,
rebuilt, end-relocated, and remodeled
restaurants,
we
strongly recommend the use of "grand opening" promotions.
You
must use only advertising and marketing
materials and programs
that
we have provided to you or approved
in
advance
in
writing.
All
advertising and
marketing must also
conform
to the
standards
and
policies
of
the
McDonald's
System relating to the trademarks
and service marks.
Advertising
and marketing by cooperatives are subject to the
same
approval requirements.
Your
expenditures
for OPNAD
and
local
cooperative advertising and/or marketing ofthe
McDonald's
System are
credited to this required expenditure.
You
are not required to participate in
OPNAD
or a
local
cooperative;
however, your consistent involvement
with
OPNAD
and
local
cooperatives is one of
several
factors used to
measure
your compliance
with
the Operator Involvement standard,
which
is one ofthe
National
Franchising
Standards you must
meet
to be
eligible
for
growth and rewrite.
Also,
if
you
decide not to participate
in
a
cooperative,
you
may not gain
access
to
that
cooperative's advertising and marketing programs (Franchise
Agreement - Section 5). See
Items
6 and 9.
OPNAD
and the
local
cooperatives are independent entities
formed
by
franchisees. The
McOpCo
companies
that
operate
restaurants
also participate in
OPNAD
and the
local
cooperatives. These cooperatives carry out programs
to advertise and market cooperative
restaurants.
Each cooperative maintains and administers its own advertising
and marketing
fund,
which
is funded by its members. The funds may be used
for
media placement and to develop
and produce advertising and marketing concepts and materials
for
use by cooperative
restaurants.
Individual
franchisee and
McOpCo-owned
restaurants
contribute to
OPNAD
and the
local
ftinds
on the
same
basis. Each
franchisee member
of OPNAD
pledges the
same
contribution
rate,
currently 1.60% of
sales,
for
a designated
period.
Each
local
cooperative establishes its own
separate
contribution
rate
and time period
for
its
fund.
If you
join
a
local
cooperative, you contribute at the
same
rate
as each other member
of
the cooperative
with
similar
restaurants
or
restaurants
located
in
the
same
general area.
Members of
OPNAD
elect or
designate
regional
representatives
with
operating and
decision
making
powers to
conduct cooperative business.
Local
cooperative members participate in cooperative business according to the
mles and procedures established by each cooperative.
McOpCo
companies
that
operate
restaurants
are members
of OPNAD
and the
local
cooperatives. Neither
McDonald's
nor the
McOpCo
companies can
change
or dissolve
OPNAD
or the
local
cooperatives.
The
OPNAD
fund
is independently audited annually and its
financial
statements
are available
for
review.
The
local
cooperatives generally audit their
fund
and
prepare
financial
statements,
which
are available
for
review;
however, requirements vary among the cooperatives. The cooperative advertising and marketing funds are
intended
for
uses
and allocated in
varying
percentages
designated by each cooperative,
including
production,
media placement, and administrative expenses.
We
provide the services of certain marketing,
legal,
and accounting personnel to the
OPNAD
fund
without
charge. That
fund
administers a
gift
certificate program on
behalf
of all of
its members
for
the issuance and
redemption
of
gift
certificates
sold
to customers at
McDonald's
restaurants.
Charges
for
certain other accounting
persormel who provide services to the
fund
and the
gift
certificate
program are included
in
the direct program
costs
for
the
gift
certificate
program. The
gift
certificate
program
is
not related to the
Gift
Card
System described
in
Item 8.
We
are not required to spend any amount to advertise or promote your
restaurant
in
any maimer. Since we do not
administer or maintain an advertising or marketing
fimd,
there
are no unexpended advertising
fees
used by us.
We
do not use advertising or marketing funds
in
any manner to
solicit
the sale
of
McDonald's
franchises.
-30-
Computer
Systems:
McDonald's
requires new
restaurants
to use a standard
POS
platform,
NP6,
which
is the current
version
of
NewPOS.
The computer hardware and software
for NP6
are purchased through our approved
POS
supphers. The
hardware and software components used
in NP6
have been integrated to the service and
production
systems
of
McDonald's
restaurants.
NewPOS,
including
NP6,
is the proprietary property
of
McDonald's.
Other components of
our
required
computer
platform
include
the In Store Processor
(ISP),
which
is
purchased
through one of
our
approved suppliers,
uses
server computer hardware
that
operates
with
software
that
is the
proprietary property
of
McDonald's
and other
software
applications.
In
addition,
RFM
is a web-based
application
that
enables
you
to
update
price,
product, and
promotion
information
for
the
NewPOS
system,
including
NP6.
McDonald's
Regional
Restaurant
Data
Diagnostics
system
(R2D2)
can
provide
you
with
highly
focused,
actionable reports to help
improve
your
restaurant
operations.
If you
elect to use
R2D2,
we
will
install
software
that
mns on your
McDonald's
approved
ISP
and
which
collects
and transmits your sales
information
to our
servers. In
addition
to
providing
reports
you
request,
we use
R2D2
sales data
in
reports
we
send
you
to
verify
your
sales
information.
The
term "Store Systems" describes the
combined
software
application
suite deployed at the
restaurant.
Enhancements to hardware and software components of
Store
Systems are made
available
by
McDonald's
and
McDonald's
approved suppliers
for
purchase by the
franchisee,
who may
be required to
update
or upgrade the
system
periodically
to
meet
McDonald's
System's standards.
Normal
Store Systems
software
upgrades based
on
an established enhancement
request
process are
included
in
your
aimual
maintenance fee as determined by
McDonald's.
However,
if
the Store Systems
platform
changes
significantly,
a one-time fee must be
paid
by the
franchisee.
You
may choose
from
the approved supplier or approved independent
third
parties
for
installation,
maintenance, repair, and support services at
varying
costs.
In
accordance
with
the Franchise Agreement,
McDonald's
has adopted and is
implementing
a
revised
standard
relating
to Store Systems,
applicable
to
all U.S.
McDonald's
restaurants,
as
stated
below:
Restaurants
that
are currentiy operating
older,
previously
approved
POS
systems (such as Panasonic II+,
PAR
II,
386
based
PcPOS,
PcPOS
without
ISP,
or
PcPOS
with
ISP
but not
mnning
the current
version
of
Store
Systems)
are required to replace or upgrade to the current
version
of
Store
Systems.
McDonald's
will
not approve any
franchise
transfer or grant a new term
franchise
if
the
restaurant
is not
using
the approved Store Systems
technology.
All
new
restaurants
must adopt Store System 6.5 technology.
The
cost
of
our
basic
Store System 6.5 computer
platform
ranges
from
$50,000 to
$60,000,
which
includes the
POS,
In Store Processor, Next
Gen
Cashless,
computer hardware,
software,
and related equipment. See Item
6 for
software-related fees.
The
Store Systems software is generally used
in
the
restaurant
to
efficienUy
and accurately process customer
orders by integrating
production
and service systems in the
restaurant
and to
compile
information
including
sales,
transactions, product
mix,
and cash
control.
It may also be used to
compile
additional
inventory,
labor,
and
payroll
information
used
in
managing the
restaurant.
It may also be used
in
cormection
with
the Integrated
Cashless
and
Gift
Card
systems.
We
have independent access to your sales and other restaurant-level
information,
which
is stored
on
our server, and
there
are no contractual hmits on our
right
to access such
information.
You
must provide us
with
monthly
statements
of
all
receipts
from
the
restaurant
operation; monthly
operating and
financial
-statementsrincluding-e-profit and loss statemen^and balance
sheet;
and
additional
financial,
operating, and other
information
on
forms
and
in
the maimer
we
reasonably
request,
which
may include
independent access to sales,
ttansactions,
product
mix,
and inventory
information.
You
must submit
electronically
each month your
financial
statements,
including
your
consolidated
balance
sheet,
consolidated
general and administrative expense
statement,
consolidated
debt
summary, and
individual
restaurant
profit
and
loss
statement(s).
using our web-based Franchisee
Financial
Svstem
(FFS).
which
is a
database
of
financial
information.
You
must keep and preserve on the
restaurant
premises
full
and complete
written
books and records
-31-
of
the
restaurant's
Gross Sales
for al
least
3
years
in
a.manner
and
form
satisfactory to us. The books and records
include
cash register
tapes,
over-ring
slips,
sales
joumals,
general ledger,
profit
and loss
statements,
balance
sheets,
cash
sheets,
purchase
invoices,
bank
statements
with
canceled checks and deposit
advices,
corporate and
management company books and records, and
federal
and
state
tax retums. We are not
obligated
to provide
assistance to
you
in obtaining
these
items or services (Franchise Agreement -
Section
10,
Operator's
Lease
-
Sections
3.02 and 3.03). See
Items
6 and 7.
The
integrated Cashless
System
can be used to accept credit and debit
card
purchases by customers.
If you
elect
to use the Integrated Cashless
System,
you
must purchase the hardware and
software
that
we
specify
(including
card
readers,
cables, and related hardware)
from
our designated
supplier.
The required hardware and software,
which
is not proprietary to us or any
affihate,
has been used
continuously
in
McDonald's
restaurants
since June
2003.
You
must also sign an
agreement
with
our designated
fransaction
processor (see Item
8),
and we
recommend
that
your
restaurant
have
McDonald's
approved high-speed intemet access. For Store System 6.5, the
cashless system
is
known
as
Next
Gen
Cashless and we charge an annual fee
for
maintenance and hosting
of
data
(see Item
6).
Your
POS
system and the transaction processor
will
collect
your cashless
ttansaction
information.
We will
have independent access to aggregated transaction
information
generally,
along
with
information
on
the
number and
dollar
amount
of
specific
cashless transactions
in
any
individual
restaurant.
The
Gift
Card
System can be used to
offer
customers the
ability
to buy and make purchases
with
gift
cards.
If you
elect to use the
Gift
Card
System,
you must
sign
a
subscription
agreement
with
P2W,
Inc.,
which
manages
the
system (see Item
8),
and
you
must purchase
specified
hardware
(including
card
readers,
cables, and related
hardware)
from
a designated
supplier.
This
hardware,
which
is
not proprietary to us or any
affiliate,
has been
used
continuously
in
McDonald's
restaurants
since June
2004.
You
must also
sign
an
agreement
with
a
designated transaction processor (see Item
8). No
other hardware or supphers are currently approved
for
the
Gift
Card
System.
Your
POS
system, the transaction processor, and
P2W will
collect
your
Gift
Card
System
transaction
information.
We will
have independent access to aggregated transaction
information
generally,
along
with
information
on the number and
dollar
amount of
specific
gift
card
ttansactions
in
any
individual
restaurant.
.
With
both the Integrated Cashless and
Gift
Card
systems,
you
may need to upgrade or
update
your
hardware or
software
during
the term
of
your
franchise.
There are no conttactual
limitations
on
the
frequency
or cost
of
these
upgrades or
updates.
Site
Selection:
4)
We
select the site
for
location
of
the
restaurant
premises and negotiate the location's purchase or lease.
You
do not select or approve
restaurant
shes.
You will
not
sign
a
Franchise
Agreement unless we have already
selected the site.
2)
We
utilize
our judgment and experience
in
selecting locations
for
McDonald's
restaurants
based upon
population
density,
traffic
pattems,
market statistics,
proximity
of
shopping
centers, schools, competition,
accessibility
of
utiUty
and
public
services, costs
of
purchasing
or
leasing
the site,
assessment
of
future
demographic developments, our interest
in
developing
an
effective
marketing network
that
will
be convenient to
consumers, and other
factors.
Site locations are
called
to our attention through independent canvassing
of
highways
and
urban,
suburban,
small
town, and other neighborhoods.
Restaurant
Opening:
4^
In the
normal
course
of
business, the Franchise Agreement is submitted to
you for
execution
approximately
30 days
before
the
restaurant
is opened
for
business.
During
this
period,
you
are
receiving
shipments
of
restaurant
equipment. The
initial
franchise
fee,
if
applicable,
is payable on the
opening
of the
restaurant.
No
monthly
fees
accrue
until
the
restaurant
opens
for
business.
See
Items
5
and 6.
2) The
restaurant
opening may
occasionally
be delayed
by
weather
conditions,
delayed dehvery, or
installation
of
equipment,
fixtures
and signs, labor disputes, govemmental
regulation,
or other
causes
beyond our
-32-
reasonable
control.
You
may not open the
restaurant
for
business
until
you
have executed the Franchise
Agreement and have
delivered
the
agreement
to us
with
payment
of
the
initial
franchise
fee,
if
applicable.
Training:
4)
McDonald's
operates
Hamburger
University
(HU).
the intemational
ttaining
center
for
the
McDonald's
System.
The content and duration
of
all
operations courses,
which
are
offered
at
HU
and various
local
sites, are
revised
and reconsidered
from
time to
time
to
meet
the
needs
of
theour
franchisees.
All
courses and leaming
events
are
offered
at
frequent
intervals and are designed to give you
specific
skill
sets
in
the various
facets
of
the
conduct
of
a
McDonald's
restaurant,
including
such
areas
as equipment,
standards,
controls, and
leading
people.
The basic
minimum
core trainings
which
you must be completedcomplete to be considered
qualified
to
operate
a
McDonald's
restaurant^
is
known
as the -Restaurant Department Management
(RDM)
Ccurriculum".
Existing
franchisees
will
not be required to complete the
RDM
curriculum
to acquire an
additional
restaurant.
Training
also occurs at a
Mc-Donald's
restaurant,
including
hands
on and
self
directed
learning,'
and is monitored
by
a-MoDonald's
business-consultant (or other assigned
person)^TypicaHy,
the
ttaining
takes
place on a
part
time basis and
spans
9-to 24 months^ but a 36 month
training-time-
is
not
uncommon.
The-eBttFe-ourrioulum
is
skill
based and-your experience may-vary-depending on the
verification
of
your
skills
in
the restaurantTOur
RDM
curriculum
is deployed through the
Leaming
Management System
(LMS).
which
allows
you
to complete
and track the progress
of
your
assigned learning
online.
You
are assigned a job role
in
LMS
and complete an
RDM
leaming
plan.
You
are also assigned a coach
who
helps
with
your assigned
leaming.
monitors your
training,
approves vou
for
additional
courses, and
verifies
the
skills
acquired. It
takes
approximately two
years
to
complete
all
RDM
leaming
plans,
from
Shift
Manager through General
Manager.
The
time
needed to complete a
leaming
plan may vary due to previous classes you have completed, testing out
of
coursework, and the amount
of
time vou dedicate to training each week.
The complete
training
program and materials include many elements. There are velumes
of
written
material,
fomial-and
informal
classroom and/or computer -based
leaming;
on-site^estaurant-instmction. use
of
audiovarious
pre- and
post-assessments,
formal
and
virtual
collaboration
classes, computer-based
leaming
(e-Ieaming).
coaching
sessions, and
visual
job
aids, practical laboratory
applicationssimulations,
and
verifications
with
rospect
to
all
materialsfor
all
stations and
positions.
The
training
method and manner are tailored to
individual
circumstances.
As
part
of
the
training
program, you must
perform
and
master
all
ofthe crew and
management
functions
at the
restaurant.
This is accomplished by
aotiaally
performing
tho crow and managomont stations at the
restaurant.
You
do not receive compensation during the
training
program.
McDonald's
does
not charge
you
a fee
to complete the basic
minimum
core
ttaining
provided
at our designated
training
centers,
which
you must
complete to be considered
qualified
to acquire a
McDonald's
restaurant.
You
are required to
atteadcomplete
all
curricula,
including
the Rostaurant Operations Leadership Practices course
and theGeneral Manager
(GM)
Business Leadership PracticesCapstone course conducted at Hamburger
Ufliversity.
Both
must
be-oompletedHU.
to
McDonald's
satisfaction
before
you-obtain-a-franchise-fefto
be
qualified
to
operate
a
McDonald's
restaurant.
¥euDuring
the
GM
Business Leadership Capstone course, vou are
instmcted by
experts
experienced in the operation and
management
of
McDonald's
restaurants.
You
must be
fully
trained,
in
McDonald's
sole
judgment, before you acauireoperate a
restaurant.
At
the opening
of
your
restaurant,
an operations consultant
will
spend time
with
you
providing
assistance
and
refinement
of
previous training and instmction.
2)
You
must complete the trainmg program
successfully
before
signing
the Franchise Agreement or
paying
any money to
McDonald's.
3) The experience
of
the instmctors
in
the
McDonald's
restaurant
business
averages
5
or more years.
Instmctors include tho Dean
of
Humburgor
Univorsity,
Hamburgor
UniversitvHU
PprofessorsT
and
Rregional
T^training
Gconsultants.
Diana
Thomas.
U.S.
Vice
President -
Training,
Leaming
&
Development, is the head
of
our
ttaining
program and her business experience is listed in Item 2.
-33-
4)
McDonald's
bears
the cost
of
maintaining
Hamburger
UniversityHU
and other designated
training
centers
associated
with
providing
basic and advanced
instmction
in
the Restaurant
ManagementRDM
Gcurriculum,
including
the overhead cost
of
training,
staff
salaries,
materials, and
all
technical
training
tools.
You
are
responsible
for
the costs
of
traveling,
living,
compensation, and other expenses
incurred
by
you
and your
employees
in
cormection
with
attendance
at Hamburger
UniversityHU
or other
ttaining
facilities.
You
may also
be charged a fee to cover
McDonald's
costs
of
providing
certain
training
and related materials other than
those
associated
with
the Restaurant
ManagementRDM
Ccurriculum.
You
are not an employee
of
McDonald's
and are
not compensated by
McDonald's
for
or
during
any
training
described
in
this Item.
5) There are no
further
mandatory
training
requirements
for you.
However,
annual meetings, conventions,
various
workshops,
and other
training
sessions may be conducted on an
ongoing
basis
within
each
region,
and
McDonald's
may require
you
to pay
for
the costs associated
with
that
ongoing
ttaining
or
participation.
Additionally,
optional
courses may be
offered
to
you
or
your
employees
for
a
fee. You
are responsible
for
the
costs
of
traveling,
Hving,
compensation, and other expenses incurred
by you
and your employees in connection
with
attendance
at
all
ongoing
training.
6) In
addition
to
Hamburger-UniversityHU
and
McDonald's
other designated training centers,
McDonald's
occasionally
may
offer
initial
and
ongoing
training
at temporary remote locations (such as
hotel
conference
rooms)
for
the convenience of
attendees.
These remote locations are not designated
ttaining
centers, but
you
may
attend them
in
lieu
of
designated training centers.
If you
elect to attend
training
offered
at a remote
location,
McDonald's
may require
you
to pay
for
the costs associated
with
that
training.
7)
Before
entering the
training
program,
you
must sign a
Preliminary
Agreement,
which
is attached to this
disclosure
document as
Exhibit
J. The
Preliminary
Agreement contains the
terms
of
our
agreement,
which
allows
you
to participate
in
McDonald's
franchise
applicant
training
program.
It
states,
among other
things,
that
there
is
no
guarantee
that
you will
be
offered
a
McDonald's
franchise,
that
McDonald's
may remove
you
from
the
training
program
for
any reason or
no
reason at
all,
and
you
may withdraw
from
the
ttaining
program at any time.
The
Preliminary
Agreement also
states
you will
not be compensated
during
your
training
and
will
not be an
employee
of
McDonald's
or any
McDonald's
franchisee.
8) The Restaurant
ManagementRDM
Gcurriculum
is
described
in
the
following
tables and
includes,
but is
not
limited
to:
(al)
Self-Study
Modules
and
Coaching:
Self-directed
"hands
on"
modules and
coaching
provide
initial
ttaining,
practice, and
verification.
Performance
objectives and
verification
procedures are
clearly
defined-,-and
videos,-oomputer
based-frainingv
and
workbooks-improve
initial-training-and
practice.
The
components are
self
directed;
however,-the-restaurant-manager and a
McDonald's
business consultant (or other assigned person)
will
monitor
the
training.
(b2) Facihtated
Courses:
Hands-on
training
is supported and
reinforced
by
facilitated
courses
that
emphasize participant
involvement.
Interactive problem
solving,
small
work group, and
skill-building
activities
provide
an opportunity to practice new
skills
and obtain feedback
from
peers
and instmctors.
(e3) Equipment
Training:
Self-directed
equipment
training
and instmctor-led support
is
provided
based on system
needs.
Training
Flow:
The recommended methods and time
frames
for
training,
practice, and
verification
have been
determined to
ensure
that
you
receive the
right
ttaining
at the
right
time. The Restaurant Management
Curriculum
chart shows tho training components and thoir
relationship
to ono another.
Tho
Training
Pprogram
table generally
describes the
minimum
classroom and in-restaurant
training
(for
whioh-you-reoeive-no-c-ompensation)
that
you
must complete to be considered
qualified
to
operate
a
McDonald's
restaurant.
Since
the entire
curriculum
is
skill-
based, the time necessary to complete the
ttaining
varies
from
individual
to
individual.
-34-
Rostaurant Managomont Curriculum
Pre-reqol>ltei
Statlonn"raln«f
Vftrtfiojtioo
T«in«Hlan
la ManaflBmant
at HaOonaltfa
Shift Management
Aran
Managonwnl
Aran
Managomont
Vorifloation
Shift Variflcatlon
S«fvSat>C«
•Wanoging
Pooplo
Managing
Cuetomw
-SoliofQalioo
&
Soouiily
'Managing
tho Shift
inio
Owordrivo
Adsiancwl
ShIH
Manaflamant
Coureo
'
Mo
n
oging
the
-Shift
•for.
Prom
Syttoms AHonogoment
Parformani
so
Dovolopmont
Managing Invonlory
Variftoatlon
Improvlns Qporatlonal
Efflcioncy
fiffoctiva Managamonl
Pracbcoa
Courao
Qolivoring
QSGAV^hfough
Poreonal
Loadorchip
Putting-Peaplo-Ptaotioec
•Conflict
ManagoFTwnl
'Sloro
Day—Dovoloping
Your
Syctams
Kncwwlotlgi
-FOCUS
PractlooB
and Training
Managing RooteuranI
Safaty and Sacurity
'Verifioalion
Plannoct
Mainte
no
noo
'Vorifioalion
Managinfl
SchodulinB
Port
Ofmanco
Pe
volopnwil
Restaurant Manogement
Businegg
Monagement
Building
tho BualnaoB
Building
Bmpiayo*
Maoagtnfl-lof ProlitaWity
Roataufant Managomont
Boetaurant'Opi
Laadofahtp Practtoi
Bocoming
a
Loader
Golting
to
Know
My
Crooting
o
Posilivo
Wortt
Qovoloping
Mycolf
'Quality
and
Sorvico
Latic
'Squipmont
Roliobility
I Dovolopmont
T ranettlon loRoataufanl
Buolnooc
Loodorohip
'Developing
Roclaurant
Tjtonl
McOonald'c
Gate
Involved
'
Cfootivo
Thinhing
'Buaneaa
Planning
Pertormonoe Povelopment
fiyptom
I j Solt^twly I I Claeeee at HU I I Claaeoe (oowrtiyr
fogional
training canlortt
TRAINING
PROGRAM
Subject
Classroom
TpatBHig
Training
in
Q
Restaurant
Location
Apea
Management 72
hours
Self
study
Shift
Monasernent 291
hours
Self
smdy
Scr^^Safe
-1-.-5
days
64M>ur5
Regional
Training-Center
Basic
Shift
Manasement
3.Q
days
Regional
Training
Center
Advanced
Shift
Management
3.0
days
Regional
Training
Center
Introduction to Systems Management
12
hours
Self
study
^
IL -
Effective
Management ProcticeG
5.0
days
Regional
Training
Center
Monaeing
People-Practices and Training IS
hours
Self
study
Managing
Inventory
3-5-
houFS
Self
omdy
-
Managing
Restaurant
Safety and Security
58
hours
Self
study
"
B . ^
Managing
Planned Maintenance
26
hours
Self
study
Managing
Scheduling
24-hours
Self
study
Building
the Business
12-heuFS
Self
smdy
Building
Employee Commitment
17
hours
Self
study
-35-
Subject
Training
Training in a
Restaurant
Location
Managing
for Profitabtltty 7 hours
Self
study
Restaurant Management
11 hours
Solf
study
, E . ,
Restaurant-Operations Leadership Practices
5.0 days Hamburger
University
Transition
to Restaurant-Manager 15 hours
Self
study
Business Leadership Practices 4:^-days 45 hours Hamburger
University
Subiect
Classroom
Train
ine
Training in
a
Restaurant*
Location
SHIFT
MANAGER
(SM) LearninE Plan
Prerequisites: Crew Station
Verified.
Maintenance
Verified.
Crew
Trainer
Verified
Management Development Program
1,
> SM
Orientation
4 hours (2 weeks)
Self-study
and coaching
>
Area
Management 10 hours (4 weeks)
Self-study
and coaching
>
Shift
Management
10 hours (4 weeks)
Self-study
and coaching
BervSafe
2
hours
d
week)
Self-study/online
course
Introduction to Management ore-work 2-3 hours
Cl
week)
Regional
training
center
Introduction to Management 3 davs
Regional
training
center
Introduction to Management nost-work
I
hour
(1
week)
Self-study
and coaching
5M
Learning Plan
-
Total Time
3 davs 29-30 hours (13 weeks)
DEPARTMENT
MANAGER
(DM) Learning Plan
-atine Svstem Diagnostic
Tool
and
Resnectfiil
Workplace
courses.
Prereauisites:
Completion
of
all SM
courses'
;
-atine Svstem Diagnostic
Tool
and
Resnectfiil
Workplace
courses.
SJote:
Manaeer-snecific
courses are taken between the Ope
-atine Svstem Diagnostic
Tool
and
Resnectfiil
Workplace
courses.
juest
Service Manager
Functional
Training
12
hours (6 weeks)
Self-smdv
and coaching
Kitchen
Manager
Functional
Trainin^
28 hours (14 weeks)
Self-study
and coaching
People Manager
Functional
Training
30 hours (15 weeks)
Self-study
and coaching
Shared courses for
DM
leaming plans
>
Department Manager Orientation 6 hours (3 weeks)
Self-study
and coaching
>
Foundations of
RDM
1
dav
Regional
training
center
>
Operating System Diagnostic
Tool
>
Wage and Hour
8
hours (4 weeks)
Self-study
and coaching
>
Respectfti!
Workplace
>
Performance Reviews
4 hours (2 weeks)
Self-study
and coaching
>
Department Manager Leadership Capstone Course
2
davs
DM
Learnine
Plan
-
Total Time
3 days
88 hours (44 weeks)
GENERAL
MANAGER
(GM)
Learnine
Plan
Prerequisites:
Completion
of all DM
courses
GM
Orientation
12
hours (6 weeks)
Self-study
and coaching
3M
Business Leadership
Curriculum:
1st Semester
28 hours fl4 weeks)
Self-study
and coaching
3M
Business Leadership
Curriculum:
2nd Semester 28 hours (14 weeks)
Self-study
and coaching
3M
Business Leadership Capstone pre-work
6 hours (3 weeks)
Self-snidv
3M
Business Leadership Capstone Course
5 davs
Hamburger
University
GM
Business Leadership Capstone post-work 6 hours (3 weeks)
Self-study
and coaching
GM
Learning Plan
-
Total Time 5
davs 80
hours
(40
weeks)
*Time
estimates
are generally based on spending 2 hours in self-study, development, and coaching per week.
For
example,
if
you
were completing the
Shift
Manager leaming plan,
the
Shift
Manager orientation
will
include
approximately 4 hours
of
self-study and
coaching,
which
generally
will
be completed over
2
weeks. For every
2
hours
of
self-study, development, and coaching, you are required to spend one additional hour
of
walk-through
time
with
managers
at the
restaurant
to
ensure
your understanding
of
the assigned leaming.
-36-
Item
12
Territory
McDonald's
franchises contain a
limited
grant
of
authority to use the
McDonald's
System
in
the
operation ofthe
specific
restaurant
developed by
McDonald's
at
that
address. The Franchise Agreement
does
not
contain
any
exclusive
grant,
exclusive
area,
exclusive
territorial
rights,
protected territory, or any
right
to exclude,
control,
or impose conditions on the
location
or development
of
future
McDonald's
restaurants
at
any
time.
You
will
not receive an
exclusive
territory.
You
may face competition
from
other
franchisees,
from
outlets
that
we
own,
or
from
other chaimels
of
distribution
or competitive brands
that
we
control.
The sales and customer trading
pattems
which
a
restaurant
experiences
at
any particular time are subject to change by reason
of
many factors,
including
our
ongoing
development ofthe marketing network
of
McDonald's
restaurant
locations,
and do not
represent
any continuing franchisee entitlement or expectation.
McDonald's
may establish other
franchisee
or
McOpCo
company-owned outlets
that
may alter customer trading
pattems
and
affect
the sales
of,
and compete
with,
your
location.
McDonald's
reserves the right to use the
Marks
(as
described
in
Item 13)
in
any other
channel
of
distribution
and may
sell
other
similar
goods and sei^ices under other trademarks and service marks.
Intemal
policies
which
McDonald's
may apply and
modify
periodically
in
coimection
with
decisions to develop
new
restaurants
are not
part
ofthe Franchise Agreement and do not
involve
any contract right granted to you.
Item
13
Trademarks
We
grant
you
the
right
to use many
commercially
valuable trademarks,
trade
names, service marks, logos,
and other
commercial
symbols
(collectively
"Marks")
that
are material to the operation
of
your
restaurant.
The
following
Marks
have been registered
with
the
United
States
Patent and Trademark
Office
on
the
principal
register.
All
required
affidavits
of
use and applications
for
renewal
have been
filed
and accepted. Those
Marks
which
have been registered
for
more than 6 years have become incontestable.
We
believe the
following
Marks
are the
principal
marks
you will
use to
identify
your
restaurant.
Trade/Service
Mark
Reg. No. Reg.
Date
.
Class
U.S./Int.
Sec.
8/15
Affid.
THE GOLDEN ARCHES
1,250,082
08/30/83
100/42 08/30/88-89
THE GOLDEN ARCHES LOGO
893,440 06/23/70 100/42 06/23/75-76
MCDONALD'S
(Name)
743,572
01/08/63
100/42
10/22/68-69
MCDONALD'S
and
GOLDEN ARCHES LOGO
(Sign
Design)
1,287,408
07/24/84 100/42 07/24/89-90
The grant
of
rights under the
McDonald's
System includes the non-exclusive
right
to use
all
the
Marks
in
coimection
with
the
operation
of
your
restaurant.
We
do not own the
Marks.
We
are
licensed by our
affiliate,
Restaurant
Brands,
LLC,
to use and license
the use of the
Marks
in
the
U.S. in
connection
with
McDonald's
restaurants.
This
license lasts
for 20
years
from
the
effective
date
of
that
license,
with
automatic renewals, and may be terminated only by
agreement,
if
we
become the subject
of
any
insolvency
proceedings or
if we fail
to use the
Marks
as prescribed by Restaurant
Brands.
Periodically,
additional
Marks
may be adopted and/or registered
that
are considered important to our
business, and we may incorporate some but not
all of
them into the
McDonald's
System.
There currently are no decisions
of
the
United
States
Patent and Trademark
Office,
Trademark
Trial
and
Appeal
Board,
or the trademark administrator
of
any
state
or any court
which
affect
your right to use the
Marks.
-37-
There is currently no pending infringement, opposition, or cancellation proceeding nor any material litigation
involving
such
Marks
the outcome of
which
is relevant to their use
in
the
state
in
which
your
restaurant
is to be
located.
Other than our license
with
Restaurant
Brands,
there
currently are no
agreements
that
significantly
liniit
our
rights
to use or license the use
of
the
Marks
in
the
U.S.
in a manner material to the
franchise.
You
must
follow
our rules when
you
use the
Marks.
You
cannot use our
name
or any
Mark
as
part
of the
name
of
your
operating company, or
with
any
modilying
words, designs, or symbols (except
those
we
approve).
There is no obligation under the Franchise Agreement to
notify
us
of
any use by
others
of
names
or marks
which
are identical or
confusingly
or deceptively
similar
to any
of
the
Marks.
While
there
is no
obligation
imder
the Franchise Agreement to
take
affirmative
action, we consider the
Marks
to be a valuable property right and we
continually
work, in cooperation with our
affiliates,
to protect the
Marks
against infringement by
others
and to
protect your
right
to use the
Marks.
Restaurant Brands or our predecessor has the
right
to control administrative
proceedings or
litigation
involving
the
Marks.
To our knowledge
there
currently are no superior prior
rights
or
infringing
uses
of
the
Marks
that
would
materially
affect
your use
of
the
Marks
in
the operation
of
your
restaurant.
We
have no obligation under the Franchise Agreement to protect you against, participate
in
your
defense
of, or to reimburse you
for,
any
damages
which
you are held liable for in any proceeding arising out
of
your
use
of
the
Marks.
We
may at any time require
you
to
limit
and/or
modify
your use ofthe
Marks.
In this
event,
we are
not obligated under the Franchise Agreement to reimburse you
for
the cost incurred due to the
modification
or
discontinuance
of
use
of
the
Marks.
Item
14
Patents,
Copyrights,
and
Proprietary
Information
No
patents
are required to be disclosed
in
this Item.
We
or our predecessor
claim
copyrights
in
the
O&T
Manual
and various menus, advertising and
marketing materials, and
similar
items used in operating your
restaurant.
These copyrighted materials have not
been registered
with
the
U.S.
Registrar
of
Copyrights,
and do not need to be registered at this time. Currendy
there
are no decisions
of
the
U.S.
Copyright
Office
(Library
of Congress), "and no pending infringement
proceedings or material
litigation
involving
the copyrighted works
that
could
affect
your use
of
them. Any
copyrighted works
that
we do not own are licensed to us by our predecessor.
This
license may be terminated only
by
agreement,
if
we become the subject of
any
insolvency
proceedings, or
if
we breach the
terms
of
our license
agreement
with
our predecessor. Other than our license
with
our predecessor,
there
currently are no
agreements
that
significantly
limit
our rights to use or license the use of the copyrighted works in the
U.S.
You
have no obligation under the Franchise Agreement to
notify
us
of
any
apparent
infringement
of
or
challenge to your use
of
any copyrighted
works,
or
of
any
person's
claim
of
any
rights
in
any copyrighted works.
Ahhough
there
is no obligation under the Franchise Agreement
for
us to
take
affirmative
action, we consider the
copyrighted works to be valuable property and we continually work, in cooperation
with
our predecessor, to
protect against infringement by
others
and to protect your
rights
of
use.
Our
predecessor has the
right
to control
all
litigation
involving
the copyrighted works it licenses to us,
including
the
O&T
Manual.
We
have no
obligation
under the Franchise Agreement to protect you against, participate
in
your
defense
of, or to reimburse
you
for,
any
damages
that
you are held liable
for
in
any proceeding arising out
of
your
use of
any
copyrighted
works.
We
may
modify
or discontinue using any copyrighted
works,
and/or use additional or
substitute
copyrighted
works,
and you must comply with our directions
for
any
modification
or discontinuance after
receiving
notice
from
us.
We
are not obligated imder the Franchise Agreement to reimburse you for any
costs
incurred
due to any
modification
or disconrinuance
of
any copyrighted works.
-38-
McDonald's
O&T
Manual
and other materials
in
the
McDonald's
System contain
trade
secrets
and
confidential
and proprietary
information.
This
information
includes, but is not
limited
to: methods, formats,
specifications,
standards,
systems, procedures,
sales
and marketing techniques, knowledge and experience used in
developing
and operating
McDonald's
restaurants;
real
estate
and development plans; marketing plans, research,
advertising and promotional programs
for
McDonald's
restaurants;
knowledge
of
suppliers,
methods
of
ordering
and specifications
for
products, materials, and supplies; knowledge
of
the operating results,
financial
information,
and
financial
performance
information;
customer communication and retention programs; graphic designs;
intellectual
property; recipes, formulae and
food
preparation processes;
information
generated
by,
or used or
developed
in,
the operation of
a
restaurant;
and any other
information
McDonald's
may
designate
as
confidential
or proprietary.
You
must
follow
our rules when you use the
O&T
Manual
and any other
confidential
and
proprietary
infonnation.
You
must keep them absolutely
confidential
at
all
times, and you must
take
all
reasonable
steps
to prevent improper disclosure to others.
In
addition, you must not disclose (unless approved or required by
McDonald's)
financial
performance,
operating results, or
sales
information
(collectively,
the
"Financial
Information") relating to your
McDonald's
restaurant
where: (a)
McDonald's
has not
publicly
disclosed its
financial
performance
for
the
period;
(b) it is
reasonably foreseeable
that
such
Financial
Information
will
be consolidated
with
the
Financial
Information
of
other
McDonald's
restaurants;
and (c) it is reasonably foreseeable
that
the
Financial
Information or consolidated
Financial
Information
will
be
made
public and/or be used to
influence
investment decisions regarding
McDonald's
common stock.
Using
McDonald's
confidential
and proprietary
information
or the
Financial
Information in an
unauthorized manner is
strictly
prohibited.
Failure to maintain the
confidentiality
of
this
information
and/or the
unauthorized use or disclosure
of
this
information
may lead to
civil
or
criminal
prosecution as
well
as the
termination
of
the Franchise Agreement.
Item
15
Obligation
to
Participate
in the Actual
Operation
of the
Franchise
Business
We
require you to provide
full
time and
best
efforts
to, and personal on-premises supervision
of,
the
day-to-day operation
of
your
McDonald's
restaurant
business.
This
duty is
stated
in
paragraphs
1(e) and
13 of
the
Franchise Agreement.
Item
16
Restrictions
on
What
the
Franchisee
May
Sell
You
may
sell
only products authorized by
McDonald's
and use the premises only as a
McDonald's
restaurant.
In the dispensing and sale
of
these
products, you may use only packaging,
paper
goods, ingredients,
and handling and preparation
methods
that
meet
the
McDonald's
System
specifications
and quality
standards
which
we may
designate
and
modify.
We have the
right
to add, delete, or
change
authorized products
that
you
are
required to
offer.
There are no
limits
on our
right
lo do so. See
Items
8 and 9.
The
McDonald's
System is a comprehensive
restaurant
system
for
the retailing of
a
limited
menu of
uniform
and quality
food
and
beverage
products,
which
McDonald's
may
modify
at any time at its discretion.
You
must
operate
the
restaurant
in
conformity
with
the entire
McDonald's
System at
all
times,
including
serving
at the
restaurant
a designated menu of
food
and
beverage
products;
uniformity
of
food
specifications,
preparation
methods, quality, and
appearance;
and
uniformity
of
facilities
and service. See
Items
8
and 9.
We
impose no limitations on the customers to
whom
you may
sell
goods and services, provided
that
you
adopt
and use the
McDonald's
System
only
at the
specific
restaurant
developed
by
McDonald's
and franchised to
you.
See Item 12.
-39-
Item
17
Renewal,
Termination,
Transfer,
and
Dispute
Resolution
THE
FRANCHISE RELATIONSHIP
This
table
lists
certain
important
provisions
of the
franchise
and
related
agreements.
You
should
read
these
provisions
in
the
agreements
attached
to
this
disclosure
document.
You
should
remember
that
the
franchise
consists
of
a
Franchise
Agreement
and Exhibit A to
that
agreement,
known
as an
Operator's
Lease.
The
summaries
which
appear
below
refer
to
each
of
these
documents
separately,
but
they
should
be
read
and
considered
as a
whole.
Provision
Section
in
franchise
or
other
agreement
Summary
a.
Length
of
the
franchise
term
Section
2
Traditional
term is generally 20 years. Satellite
term varies.
STO
and
STR
terms
isare generally
10
years.
BFL
term is generally
3
years.
b.
Renewal or extension
of
the
term
Section
28(a)
See
Exhibit
L for
explanation of
McDonald's
current
Rewrite
(New
Term)
Policy
You
have no
right
to renew or extend. The
Rewrite
(New
Term)
Policy
is not
part
of the
Franchise Agreement. It is subject to change
in
McDonald's
sole
discretion.
Its
application
will
differ
depending upon the facts and
circumstances
involved
and is not a contract right
between you and
McDonald's.
See Notes 2
and
3
and
Exhibit
M.
c. Requirements for franchisee to
renew or extend
Not
Applicable
You
have no
right
to renew or extend.
d.
Termination by franchisee
Not
Applicable
Not
Applicable
e.
Termination
by
franchisor
without
cause
Not
Applicable
Not
Applicable
f
Termination
by
franchisor
with
cause
Sections 18 and 19
McDonald's
can terminate only
if
you
commit
any
1
of
several
listed
violations
or repeatedly
breach the Franchise Agreement.
g.
"Cause"
defined
-
curable defauhs
Not
Applicable
Not
Applicable
h.
"Cause"
defined
-
non-curable
defaults
Sections 18 and 19
Material
Breaches
include:
failure
to maintain
the
restaurant
in
a
good,
clean,
wholesome
maimer and in compliance
with
McDonald's
standards; you become bankmpt; any amount
owing
to
McDonald's
is not
paid
within
30 days
of
due
date;
judgment
in
excess
of
$5,000
outstanding against
you
for
more than 30 days;
right
of
possession
of
restaurant
is lost;
violation
of
franchise
restrictions;
knowing
sale
of
foods
other than
those
approved by
McDonald's
or
which
fail
to
conform
to
McDonald's
standards;
transfer
of
franchise
without
McDonald's
prior
consent;
McDonald's
is denied access to
restaurant;
failure
to make prompt payment
of
undisputed
invoices;
misrepresentation relating to
ownership or
acquisition
of
franchise;
conduct
that
damages
McDonald's
reputation;
conviction
of
felony;
intentional under-reporting
of
Gross
Sales;
repeated other breaches.
-40-
Provision
Section
in franchise or
other
agreement
Summary
i.
Franchisee's obligations on
termination/non-renewal
Section
20
For
30
days and at
McDonald's
request
you
must:
sell
us the
fumiture,
fixtures,
signs, and
equipment for
fair
market value (no payment
for
intangible
assets);
return business manuals and
other
confidential
material;
cease
using the
McDonald's
System and trademarks (also see r).
j.
Assignment
of
contract by
franchisor
Not
Apphcable
Assignable
by
McDonald's
as a
matter
of
common
law;
no
separate
provision
required.
k.
"Transfer" by franchisee -
defined
Sections 15 and 19 Includes direct, indirect, or contingent transfer, in
whole or
in
part,
of
any interest
in
the franchise.
1. Franchisor approval
of
transfer by
franchisee
Not
Applicable
Transfers require
McDonald's
approval, subject
to the
terms
stated
in
the Franchise Agreement,
Assignment
to an
Entity,
and Assignment
Agreement (see
Exhibits
H
and I).
Also
see
Note 2.
m.
Conditions
for
franchisor
approval
of
transfer
Sections 15 and 19
New
fi-anchisee
qualifies;
service fee increases to
the current
fee;
new franchisee
assumes
fiill
and
unconditional
liability;
you remain personally
liable
for
the remainder of
the
term; no current
breach.
n.
Franchisor's right of
first
refusal
to
acquire franchisee's business
Section
15(c)
McDonald's
can match any
offer
for
your
business.
0. Franchisor's option to purchase
franchisee's business
Sections 15(a) and 20 Purchase business only
if
we have been
managing your
restaurant
for
1
year after
your
death
or
disability;
purchase certain
assets
upon
termination.
p.
Death or
disability
of franchisee
Section
15(a) Franchise may be assigned to any approved
purchaser or spouse, heirs, or
nearest
blood
relative who is a quahfied franchisee (see m).
Also
see Note 1.
q.
Non-competition covenants during
the term of the franchise
Section
11
No
involvement
in
competing or
similar
business.
r. Non-competition covenants after the
franchise is terminated or expires
Section
11
No
competing business for 18 months
within""
10
miles
(including
after assignment or sale).
s.
Modification
of
the
agreement
Section
26
No
modifications
generally but
O&T
Manual
subject to change.
t. Integration/merger clause Sections 28(c), 28(e), 28(f),
28(h), and 28(i)
Only
the
terms
of
the
Franchise Agreement are
binding
(subject to
state
law).
No
other promises
have been made, but nothing in the Franchise
Agreement
disclaims
any
representations
made
in
this disclosure document.
u.
Dispute resolution by arbitration or
mediation
Not
Apphcable
Not
Applicable
v.
Choice of
forum
Not
Apphcable
Not
Applicable
w.
Choice of
law
Section
27 The Franchise Agreement is interpreted and
govemed by
Illinois
law (with
specific
exceptions
stated
in
the Franchise Agreement).
Note
1
We are not obligated by the Franchise Agreement to do so, but
if
your
spouse
wishes to train to become
qualified
after your
death
or
disability,
we
will
work with your
spouse
for
up
to
18
months (as long as we
determine
that
adequate
progress is being
made)
so
that
your
spouse
can
attempt
to become approved to
operate
the
restaurant.
Note 2 We are not obligated by the Franchise Agreement to do so, but
if
an existing traditional
McDonald's
franchise is transferred to you (in other
words,
if
you
purchase an
existing
restaurant
from
another
-41-
franchisee)
with our
approval,
there
is
less
than
10
years
left
on the original
franchise
term,
there
is
sufficient
real
estate
tenure,
the
restaurant
has not
been
identified
as a
candidate
for
rebuild
or
relocation,
and you
have
not had
previous
ownership
in the
franchise
or
purchased
it from a family
member,
we may
offer
you a new
20-year
franchise
term.
You
also
must
have
fully
completed
any
required
reinvestment
within the
time
frame
established
by us. In
this
case,
a
rent
adjustment
and a
prorated
initial
franchise
fee
may
apply
based
on the new
term.
Note
3
Under
a
BFL
franchise,
if you
have
a
conditional
option
to
purchase
certain
restaurant
assets,
the
conditions
are met, and you
exercise
the
option,
your
franchise
will
be
extended
for up to 20
years
after
the
beginning
ofthe
term
(based
on
available
real
estate
tenure).
This
table
lists
certain
important
provisions
ofthe
Operator's
Lease.
Provision
Section
in
Operator's Lease Summary
a. Length
of
the
franchise
term
Section
1.01
b.
Renewal or extension
of
the
term
Not
Applicable
c. Requirements for
franchisee
to
renew or extend
Not
Applicable
d.
Termination
by franchisee
Not
Applicable
e.
Termination
by
franchisor
without
cause
Not
Applicable
f
Termination
by
franchisor
with
cause
Section
7.04
McDonald's
can terminate
only
if
franchisee
defaults.
g.
"Cause"
defined
- curable defaults
Section
7.04
You
have 10 days to cure default
of
any
covenant
or
agreement
other than
that
listed
in
h.
h.
"Cause"
defined
- non-curable
defaults
Sections 3.03(A) and 7.04
Failure
to pay
rent;
failure
to submit required
reports;
failure
to
comply
with
Franchise
Agreement; abandonment; bankmptcy.
i.
Franchisee's obligations on
termi
nation/non-renewal
Sections 5.02 and 7.04
Subject to the option to purchase contained in the
Franchise Agreement, remove
all
equipment and
fixtures;
continue to pay
rent
on termination.
j.
"Assignment
of
contract by
franchisor
Not
Applicable
Assignable
by
McDonald's
as a
matter
of
common
law;
no
separate
provision
required.
k.
"Transfer"
by
franchisee
-
defined
Not
Applicable
1. Franchisor
approval
of
transfer by
franchisee
Section
4.06
No
assignment without
McDonald's
consent and
only
in
accordance
with
the Franchise Agreement
(see
1
and
m
under Franchise Agreement).
m.
Conditions
for
franchisor
approval
of
transfer
Not
Applicable
See
1
and
m
under Franchise Agreement.
n.
Franchisor's
right
of
first
refusal
to
acquire
franchisee's
business
Not
Applicable
See n under Franchise Agreement.
0. Franchisor's option to purchase
franchisee's business
Not
Applicable
See
0
under Franchise Agreement.
p.
Death or
disability
of franchisee
Not
Applicable
See p under Franchise Agreement.
q.
Non-competition
covenants during
the term
of
the
franchise
Not
Applicable
See q under Franchise Agreement.
r.
Non-competition
covenants after the
franchise
is terminated or expires
Not
Applicable
See r under Franchise Agreement.
s.
Modification
of
the
agreement
Section
8.07
No
modifications,
except
in
writing.
t. Integration/merger clause
Section
8.07
Only
the
terms
of
the
Franchise Agreement and
Operator's Lease are
binding
(subject to
state
law).
Any
other promises may not be
enforceable, but nothing
in
the Operator's Lease
disclaims
any representations made in this
disclosure
document.
-42-
Provision
Section
in
Operator's Lease
Summary
u.
Dispute resolution by arbitration or
mediation
Not
Applicable
v.
Choice
of
fomm
Not
Applicable
w.
Choice
of law
Section
8.06
The Franchise Agreement and Operator's Lease
are interpreted and govemed by
Illinois
law (with
specific
exceptions
stated
in
the Franchise
Agreement).
Item
18
Public
Figures
McDonald's
does
not use any
public
figure
to promote our franchise.
Item
19
Financial
Performance
Representations
The
FTC's
Franchise
Rule
permits a
franchisor
to provide
infonnation
about the actual or potential
financial
performance
of
its
franchised
and/or
franchisor-owned
outlets,
if
there
is a reasonable basis
for
the
information,
and
if
the
information
is included
in
the disclosure document.
Financial
performance
information
that
differs
from
that
included
in
Item 19 may be given only if (1) a
franchisor
provides the actual records of
an
exisfing
oudet you are
considering
buying;
or (2) a
franchisor
supplements the
information
provided
in
this
Item 19,
for
example, by
providing
information
about possible performance at
a
particular
locafion
or under
particular circumstances.
Of
the approximately 12.03512.073 domestic traditional
McDonald's
restaurants
opened at least
1
year as
of
December
31,
20102011, approximately 74% had annual sales volumes
in
excess
of
$2.000.0002.100.000:
approximately
6263%
had armual sales volumes
in
excess of
$2.200,0002.300,000;
and approximately
5051%
had
aimual
sales volumes in excess of $2,^00.0002,500.000 during
20102011.
The average annual sales volume
of
domestic
tradifional
McDonald's
restaurants
open at least
1
year as
of
December
31.
2^4^2011.
was
$2.^60.0002.578.000
during
20^02011.
The highest and lowest annual sales volume
in
20^2011
for
these
domestic
tradifional
McDonald's
restaurants
was $9.815.00010.200.000 and $^S?7000370.000. respectively.
The pro
forma
statements
included
below show annual sales volumes
of
$2.000.0002.100.000,
$2.200.0002.300.000, and $2.400.0002.500.000. These pro
fonna
statements
have been derived from
independent
franchisee
tradifional
restaurant
financial
statements
to provide
informafion
relevant to a prospective
franchisee (see
Note
1).
Specific
assumptions used
in
the presentation
of
these
pro
forma
statements
are indicated
above and below each
statement.
The pro forma
statements
are
based
upon
a
total
of
8,6008.713
independent
franchisee
tradhional
restaurants
open
and
operated
by
a
franchisee
for at
least
1
year.
A
FRANCHISEE'S
INDIVIDUAL
FINANCIAL
RESULTS
MAY
DIFFER
FROM
THE
RESULTS
STATED
IN
THE PRO
FORMA
STATEMENTS
FOR THE
REASONS
DESCRIBED
IN
THIS
ITEM
OR FOR
OTHER
REASONS.
Substantiation
of
the data used
in
preparing the eamings
claims,
including
computafions
of all
actual or average
profit
or eamings,
will
be made available to prospective franchisees upon reasonable
request.
It is anticipated
that
the
informafion
reported
in
these
pro
forma
statements
reflects
the operating results
before occupancy costs for independent franchisee
restaurants
open
for
at least
1
year.
However,
the operating
income
before occupancy cost
figures
appearing
below
should not be construed as the
financial
results or
"profif
before occupancy costs
which
might be experienced by a franchisee
with
a
similar
sales volume or
an
indication
that
any particular sales volume
will
be obtained.
An
individual
franchisee
is
likely
to experience operating
expense
variafions
including,
but not
limited
to, general insurance,
legal
and accounting fees, labor costs, and
store
management benefits
(life
and health insurance, etc.).
Additionally,
market
conditions,
operational and
-43-
management methods employed by a franchisee, different geographic
areas
of the country, and menu price
variations may
significantly
affect operating results. The
nature
of
these
variables makes it
difficult
to estimate
the
financial
results for any particular franchisee or location.
PRODUCT
SALES
(see Note 2)
TOTAL
COST
OF
SALES
GROSS
PROFIT
OTHER
OPERATING
EXPENSES
(excluding
rent,
service fees,
depreciation and amortization
(D&A},
interest, and income taxes)*
OPERATING
INCOME
BEFORE
OCCUPANCY
COSTS
(excluding
rent,
service fees,
D&A,
interest, and
income
taxes) (see Note 3)**
$2,000,000
2.100.000
587,000
650.000
31.0%
1,113,000
1.450.000
69.0%
860,000
43.0%
903.000
553,000
547.000
26.0%
100.0%
$2,200,000 100.0% $2,100,000 100.0%
2.300.000 2.500.000
611,000 29T^ 701,000
710.000 . 30.9% 770.000 30.8%
1,556,000
?0T7%
1,699,000
?0T«%
1.590,000 69.1% 1.730.000 69.2%
928,000 42T2% 995,000 44r§%
969,000 42.1% 1.036.000 41.4%
629,000
2ST6%
701,000
29T3%
621.000 27.0% 694.000 27.8%
Of
the 8^6008.713 independent franchisee traditional
restaurants
included in the pro forma
statements
above, approximately 4544% had operating income before occupancy costs
greater
than $553.000547.000;
approximately 32% had operating income before occupancy costs
greater
than $629.000621.000; and
approximately 22% had operating income before occupancy costs
greater
than $704.000694.000.
*
OTHER
OPERATING
EXPENSES
Includes, but is not
limited
to, the
following
costs: labor,
franchisee's salary as manager,
payroll
taxes, advertising fee (as described in Item 6), promotion, outside services,
linen,
operating supplies, small equipment, maintenance and repair,
utilities,
office
supplies, legal and accounting
fees, insurance, real
estate
and personal property taxes, business operating licenses, and non-product income or
expense. This is a combination of the Total Controllable Expenses and Other
Operafing
Expenses excluding
rent,
service fees,
D&A,
and interest included in our
typical
store
financial
statements.
**
OPERATING
INCOME
BEFORE
OCCUPANCY
COSTS
Represents Operating Income
excluding
rent,
service fees,
D&A,
interest, and income taxes. The
rent
paid to
McDonald's
will
vary based upon
sales and
McDonald's
investment in land, site improvements, and
building
costs. Refer to Item 6 for
information
regarding franchise
fees
(including
rent
and service
fees
paid to
McDonald's).
D&A
and interest
will
vary based
upon the purchase price and required reinvestment of the
specific
restaurant
acquired.
Refer
to Item 7 for a
description
of investment costs.
Additionally,
organization overhead costs such as salaries and benefits of
non-restaurant
persormel (if
any), cost of
an
automobile used in the business
(if
any),
and other discretionary expenditures may
significantly
affect profits realized in any given operation. The
nature
of
these
variables makes it
difficult
to estimate the
performance for any particular
restaurant
with
sales of any given volume.
THESE
SALES,
PROFITS,
OR
EARNINGS
ARE
AVERAGES
OF
SPECIFIC
RESTAURANTS
AND
SHOULD
NOT BE
CONSIDERED
AS
THE
ACTUAL
OR
POTENTIAL
SALES,
PROFITS,
OR
EARNINGS
THAT
WILL
BE
REALIZED
BY
ANY
OTHER
FRANCHISEE.
McDONALD'S
DOES
NOT
REPRESENT
THAT
ANY
FRANCHISEE
CAN
EXPECT
TO
ATTAIN
THESE
SALES,
PROFITS,
OR
EARNINGS.
Note
1
Data for
McOpCo
company
restaurants
is not included in the pro forma
statements
because
of
certain expenses
that
are
typically
incurred by a
McOpCo-operated
restaurant
that
are not incurred by
restaurants
franchised to
individuals.
If data for
McOpCo-operated
restaurants
open for at least I year were included along
with
franchised
restaurants,
the percent of
total
restaurants
in each category
would
not be statistically different
and the
range
of
Operafing
Income Before Occupancy Costs
would
be $566.000564.000 to $718.000712.000.
-44-
Note
2
The
description
of
this
line,
"Product
Sales,"
is to
clarify
that
only
product sales
are
included.
Non-product
sales and associated costs are
included
in
Other
Operating
Expenses.-In-addition,
each
restaurant's
product
Galea
is menu
prico
adjusted
before
the pro
forma
statomonts aro
produood
to
factor
out the impact of
different-
menu
prices on
restaurant
results.
Note
3
We
are not presenting average occupancy costs
in
the above
calculation
because a
wide
variety
of
rent charts and ownership options exist. In
addition,
the
effective
rent
paid
by
a
franchisee
may be more
in
any
particular
month than the stated percent rent indicated
in
the
franchisee's
lease because a
portion
of
the rent may
be
fixed
regardless
of
the sales
level
for
a
given
month.
The range
of
effective
rent percentages
in
20102011
for
franchised
restaurants
was
0%
to
37%.
Refer
to Item 6
for
a
description
of
rents.
Item
20
Outlets
and
Franchisee
Information
Tables
1
through 4 have been updated to delete 2008 and add 2011.
Table No.
1
Systemwide
Outlet
Summary
For
years
20082009
to
20402011
Outlets
at the
Outlets
at the
Outlet
Type
Year
Start
of
the
Year
End
of
the
Year
Net
Change
Franchised
2009 12,127
12,381
-H254
2010
12,381 12,469 -(•88
2011 12,469
12,544 +75
Company-Owned
2009 1,777 1,576
-201
Company-Owned
2010
1,576 1,547 -29
2011 1.547 1,549
+2
Total
Outlets
2009
13,904 13.957
+53
2010 13,957
14,016 +59
2011 14,016 14,093 +77
Table
No.
2
Transfers of
Outlets
from
Franchisees
to
New
Owners
(other
than
the
Franchisor)
(1)
For
years
20082009
to
20102011
State
Year
Number
of
Transfers
Alabama
2009 6
2010 5
2011
8
Alaska
2009
0
2010
2
2011 0
Arizona
2009 5
2010 25
2011 13
Arkansas
2009
9
2010 5
2011
8
Califomia
2009 59
2010 51
2011 55
-45-
State
Year
Number
of
Transfers
Colorado
2009
16
2010
2
2011 8
Connecticut
2009
0
2010 6
2011
2
Delaware
2009
0
2010 0
2011 0
District
of
Columbia
2009
3
2010
2
2011 0
Florida
2009
60
2010 22
2011 7
Georgia
2009
5
2010
46
2011 14
Hawaii
2009
0
2010
0
2011 0
Idaho
2009
4
2010 0
2011 1
Illinois
2009
36
2010 27
2011 17
Indiana
2009
3
2010
4
2011 20
Iowa
2009
2
2010
17
2011 25
Kansas
2009
7
2010 10
2011 5
Kentucky
2009
11
2010 7
2011 7
Louisiana
2009
0
2010 12
2011 29
Maine
2009
10
2010 9
2011 8
Maryland
2009
0
2010 14
2011
3
Massachusetts
2009
6
2010
19
2011 26
Michigan
2009
21
2010 16 .
2011 22
-46-
State
Year
Number
of
Transfers
Minnesota
2009
10
2010 8
2011 7
Mississippi
2009
1
Mississippi
2010 6
2011 8
Missouri
2009
11
2010 13
2011 3
Montana
2009
3
2010 0
2011 0
Nebraska
2009
0
2010 3
2011 0
Nevada
2009
11
2010
2
2011 1
New
Hampshire
2009
1
New
Hampshire
2010 0
2011 30
New
Jersey
2009
2
New
Jersey
2010 3
2011
2
New Mexico
2009
0
2010
2
2011.
4
New York
2009
20
2010 32
2011
39
North
Carolina
2009
17
2010 28
2011 14
North
Dakota
2009
0
2010
0
2011
0
Ohio
2009
16
2010 19
2011 6
Oklahoma
2009
1
2010 9
2011 19
Oregon
2009
2
2010
2
2011 0
Pennsylvania
2009
35
Pennsylvania
2010 23
2011 16
Rhode
Island
2009
3
2010 0
2011
0
South
Carolina
2009
20
2010 15
2011
2
-47-
State
Year
Number
of
Transfers
South
Dakota
2009 0
2010
3
2011
0
Tennessee 2009 9
2010 26
2011 10
Texas 2009 125
2010 94
2011 25
Utah
2009
8
2010 5
2011
8
Vermont
2009
3
2010 0
2011
14
Virginia
2009 5
2010 10
2011 4
Washington
"
2009
3
2010 7
2011 7
West
Virginia
2009
1
2010
3
2011
2
Wisconsin
2009
14
2010
8
2011 13
Wyoming
2009
1
2010
1
2011
2
Guantanamo Bay
2009
0
2010 0
2011 0
Northem
Mariana Islands
2009 0
2010 0
2011 0
Total
2009
585
2010 623
2011 514
(1) Included
are
"spin"
transacfions
in
which
we or an
affiliate
acquired the
restaurant
from
one franchisee
and immediately
sold
the
restaurant
to another
franchisee
without our ever
having
operated
the
restaurant.
Table No.
3
Status
of
Franchised
Outlets
For
years
20082009
to
2O4O2011
Outlets
Reacquired
Ceased
Oufiets
at
Start
by_
Operations
- at
End
ofthe Outlets
Non-
Franchisor
Other
ofthe
State
Year
Year
Opened Terminations
(I)
Renewals
(2)
(3)
Reasons
(4)
Year
Alabama
2009 231 11 0 0 0 0 242
2010 242
4
0
1
0 0
245
2011 245 6 0
1
0 0 250
-48-
Outlets
Reacquired
Ceased Outlets
at
Start
by
Operations - at End
of
the Outlets
Non-
Franchisor
Other
ofthe
State
Year Year
Opened
Teiminations
(1) Renewals (2)
(3)
Reasons
(4)
Year
Alaska
2009
30 1 0 0 0
0 31
2010 31 0
0 0 0 0 31
2011 31
1 1 0 0
0 31
Arizona
2009
249
10 0 0 0
1
258
2010 258
4
1
0 0
1 260
2011 260
3 1 0 0
0 262
Arkansas
2009
160 3
1
0
0 0 162
2010
162
5
0 0 0
1 166
2011
166
2
2
0 0
0 166
Califomia
2009
1,226 17
5
2
0 0 1,236
2010 1,236
10 6 3 0
2
1,235
2011 1,235
11 1
2
0 1 1,242
Colorado
2009
185 8
0 0 0 0 193
2010 193
7
2
0 0
0 198
2011 198
4 0
2
0
1
199
Connecticut
2009
140
1 0 1 0
1
139
2010 139
1
2
1 0 0 137
2011 137
0 0 0 0 0
137
Delaware
2009
32 0 0 0
0 0 32
2010
.
32 1
0 0 0 0 33
2011 33
0 1 0 0
0 32
District
of
Columbia
2009
31
0
0
0
0 0 31
2010 31 0
0 0 0 0 31
2011 31 0
1 0 0 0 30
Florida
2009
675
9
4
0 0
0 680
2010
680 7
0
0
0 0 687
2011 687
14 1 3 0 3
694
Georgia
2009
366
20 0 1 1 0
384
Georgia
2010 384 12
3 0
0
0 393
2011 393 8
0 0 0
2
399
Hawaii
2009
45
8 0 0 0 0 53
2010 53
1
1
0
1 0 52
2011 52
1 1 0 1 0 51
Idaho
2009
58 0
0 0 0 0 58
2010 58
1 0 0 0
0
59
2011 59
I
0 0 0
0 60
Illinois
2009
538 22
2
1 5 1 551
2010 551 6
0 0 0 0 557
2011
557 6
2
0 0
1
560
Indiana
2009
268
14 0 0 1
1 280
2010 280
7 0 0 1
1 285
2011
285 4
1
0
5 0 283
Iowa
2009
138 1 0
0 0 0 139
2010 139
2
0 0 0
1
140
2011 140
2
0 0 0 0
142
Kansas
2009
142 1 0 0 0
0 143
2010 143
1
:
1
0 0
0 143
2011 143 0
0 0 0 0 143
Kentucky
2009
207
4 0 0 0 0 211
Kentucky
2010
211 3 0 0 0
0 214
2011
214 1 0 0
0 0 215
-49-
Outlets
Reacquired
Ceased Outiets
at
Start
by
Operations -
at
End
ofthe
Outlets
Non-
Franchisor
Other
ofthe
State
Year Year
Opened Terminations (1) Renewals (2)
(3)
Reasons
(4)
Year
Louisiana
2009 220 8
1
0
1 1
225
2010 225 6 0 0 0 0 231
2011 231
2
0 1 0 0
232
Maine
2009 59
1 0 0 0 0 60
2010 60
2 2
.1 0 0 59
2011 59
2
0 0 0 0 61
Maryland
2009
212 9 0 0 0 0 221
2010 221
2
0
0
0 0 223
2011 223
11
2
0
0 5 227
Massachusetts
2009 216 7
2
0 0 0 221
2010 221 1 3
2
0
0 217
2011 217
4 1 0 18 0 202
Michigan
2009
423 20 0 0 0
2
441
2010 441 9
2
0 0
0
448
2011 448
4 0 1 0 1 450
Minnesota
2009
177 0 1 0 0 0 176
2010 176 5 0 0 0
0
181
2011 181 3
0 1 0 0 183
Mississippi
2009
127 1 0 0 0 0 128
2010 128 5 0 1 0
2
130
2011 130
5 0 0 0
2
133
Missouri
2009 283
4
2
1 0 1 283
2010 283 5 0 0 0
0 288
2011 288 5
1
0
0
2
290
Montana
2009
48 1 1 0 1 0 47
2010 47 1 0 0 0
0
48
2011 48
1 0 0 0 0 49
Nebraska
2009
46 12 0 0 0 0 58
2010 58
1 0
0
0 0 59
2011 59
0 0
0
0 0 59
Nevada
2009 125
2
0 0 0 0 127
2010 127
4
0 0
0 1 130
2011 130 1 0 1 0 0 130
New
Hampshire 2009 61 0
2
0 0
0
59
2010 59
1 1 0 0 0 59
2011 59 0 0 0 0 0 59
New
Jersey
2009 247
4
3 0
3 0 245
2010 245 5
6
2
0 0 242
2011 242 0 1
2
0
0
239
New Mexico
2009 95 3
0
0
0 0 98
2010 98
1 0
0
0 0 99
2011 99 0 1 0 0
0
98
New York
2009
664 11
3
2
0
2
668
-
2010 668 1 0 1 0 0 668
2011 668 4
4
0 0
2
666
North Carolina
2009
373 13 1 0 0
1
384
2010 384 7
2
0 0
1
388
2011 388 10 0 1 0
1
396
North
Dakota 2009 23 0 0 0 0
0 23
2010 23 1 0 0 0
0 24
2011
24
0 0 0
0 0 24
-50-
Outlets
Reacquired
Ceased
Outlets
at
Start
by
Operations -
at End
ofthe
Outlets
Non-
Franchisor
Other
ofthe
State
Year Year
Opened
Temiinations
(I) Renewals (2)
(3)
Reasons(4)
Year
Ohio
2009
534 14
0 3
1
2
542
2010 542 6
0
2
0 0
546
2011 546
5
1
2
0
2
546
Oklahoma
2009
156
20 3 0
0 0
173
2010 173
9
3 0 0
0 179
2011 179
6 0
0 3
0 182
Oregon
2009
167
2
0
I
0
0 168
Oregon
2010 168
0 3
0 0
0 165
2011
165 0
1 0
0 0
164
Pennsylvania
2009
472
6 3
0 0
I
474
Pennsylvania
2010
474 6 3
2
0
0 475
2011 475 3
0 0
0 0
478
Rhode
Island
2009
32
1 1 0
0
0 32
2010
32 0 0
0 0
0
32
2011 32 0
0 0
0 0
32
South
Carolina
2009
187 24 0
1 0
2
208
2010 208 5
0 0
0
1 212
2011 212
4 0
0 0
1 215
South
Dakota
2009
30 0
0 0
0 0
30
2010 30 0
0 0
0 0
30
2011 30
0 0
0 0
0 30
Tennessee
2009
296 3
1 0 0
0 298
2010.
298
2
1 0
0 0
299
2011 299 3
1 0
0 0
301
Texas
2009
1,037 32
6
I
0
I
1,061
2010
1,061 28
7 0 29
0 1,053
2011 1,053
27 7
1 0
1 1.071
Utah
2009
107 3
1 0 0
0 109
2010 109
1 0 1 0
0 109
2011 109 3
0 0
0 0
112
Vermont
2009
28
0 0
0 0
0 28
2010
28 0
0 0 0
0 28
2011 28 0
0 0
0 0 28
Virginia
2009
372
2
6 0
0 0
368
Virginia
2010
368 7 0
5 0
0 370
2011
370 4
1 0 0
1 372
Washington
2009
222 8
1 0
0 0 229
Washington
2010 229 3
2
1
0 0 229
2011 229
1 0
0 0
0 230
West
Virginia
2009
83
1 0
0 0
0
84
2010
84 3 0
0 0
1 86
2011 86
2
0 0 0
0 88
Wisconsin
2009
255 7
0 0
0 1 261
2010 261
6 0 0
0
1 266
20II. 266 5
0 0
0
1 270
Wyoming
2009
26 0
0 0 0
0 26
Wyoming
2010
26 1
0 0 0
0 27
2011 27
1 0 0
0 0
28
Guantanamo
Bay
2009
1 0 0 0
0 0
1
Guantanamo
Bay
2010
1 0 0
0 0
0 1
2011 1 0
0 0 0
0
1
-51-
Outlets
Reacquired
Ceased Outiets
at
Start
by
Operations - at End
ofthe Outlets
Non-
Franchisor
Other ofthe
State
Year Year
Opened Terminations (1) Renewals (2)
(3)
Reasons (4)
Year
Northem
Mariana Islands 2009
2
0 0 0 0 0
2
2010
2
0 0 0 0 0
2
2011
2
0 0 0 0 0
2
Total
Outlets
2009 12,127 349 50 14
13 18 12,381
2010 12,381 206 51 23 31 13
12,469
2011 12,469
180
33 18 27 27
12,544
(1) Substantially
all
of
the
Terminafions
are as a result
ofclosings
of
restaurants
by mutual
agreement
during
the
franchise
term.
(2) Franchisees are not
given
the
right
to renew or extend the
franchise
at the end
of
the
term.
At
McDonald's
sole
discretion,
a
franchisee
may or may not be
offered
a new term
franchise.
If
we do not
grant
a new term
franchise,
the franchisee has the opportunity to
sell
the
franchise
during the remaining
term, and a
qualified
purchaser
is
allowed
to
enter
into a new term Franchise Agreement. These
transacfions are not
included
as
Non-Renewals.
Substanfially
all
of
the
Non-Renewals
are as a result
of
closings
of
restaurants
by mutual
agreement
at the end
of
the
franchise
term.
(3) Reacquired by Franchisor
does
not include
"spin"
transactions,
in
which
we or an
affiliate
acquired the
restaurant
from
one franchisee and immediately
sold
the
restaurant
to
another
franchisee without our ever
having
operated
the
restaurant.
(4) Ceased Operations includes Franchise Agreements
that
were
mumally
terminated
because
the franchisee
relocated the
restaurant
to a new site. The
exisfing
Franchise Agreement was terminated, and we
entered
into
a Franchise Agreement
for
the new site
with
the franchisee.
Table
No. 4
Status
of
Company-Owned
Outlets
For
years
20082009
to
20402011
Outlets Outiets Outlets
at
Start
Reacquired
Outlets
Sold
at End
of
tiie Outiets
From
Outiets
to ofthe
State
Year Year
Opened Franchisee (1)
Closed
Franchisee
Year
Alabama
2009
12 0 0
0 11 1
Alabama
2010
I
1 0 0 0
2
Alabama
2011
2
0 0 0 0
2
Arizona
2009 18 0 0 0 1
17
Arizona
2010 17 0 0 0 0 17
Arizona
2011
17 0
0
1
0 16
Califomia
2009 111 0 0 1
10 100
Califomia
2010 100 1 0 0 0 101
Califomia
2011 101
0 0
0
I
100
Colorado
2009 25 0 0 0 5 20
Colorado
2010 20 0 0 0 1 19
Colorado
2011 19 0 0 0 0
19
Connecticut
2009 6 0 0 0 0 6
Connecticut
2010 6 0 0 0 0
6
Connecticut
2011 6 0 0 0 0 6
Delaware
2009 5 0 0 0 0 5
Delaware
2010
5 0 0
0
0 5
Delaware
2011 5 0 0
0
0 5
-52-
Outlets Outlets
Outiets
at
Start
Reacquired
Outlets
Sold
at End
ofthe
Outlets
From
Outlets to
ofthe
State
Year Year
Opened
Franchisee (1)
Closed
Franchisee
Year
District
of
Columbia
2009
2
0 0
-1 0 3
2010 3 0
0 0 0
3
2011 3
0 0 0
0 3
Florida
2009
.
175
1 0 1
2
173
2010 173 1 0
2 2
170
2011 170
3 0 1 5
167
Georgia
2009
77 0
1 0 16
62
Georgia
2010
62 0 0 1 3
58
2011
58 3 0 0
2
59
Hawaii
2009
29 0
0 0 8
21
2010
21 1 1 0
0 23
2011 23 0
1 0 0
24
Illinois
2009
127 0
5 0
17 115
2010 115
1
0
1 5 110
2011
no
1 0 0 3
108
Indiana
2009
80
0 1
1
9
71
2010 71 0
1 1 6
65
2011 65
1 5 0
0 71
Iowa
2009
6 0 0
0 0 6
2010 6 0 0
0 0
6
2011 6
0 0 0
0 6
Kansas
2009
10 0 0
1 0 9
2010 9 0
0 0 0
9
2011 9 0
0 0 0
9
Kentucky
2009
43 0 0 0
3 40
2010 40 0 0
0 1 39
2011 39 0
0 0
1 38
Louisiana
2009
22 1 1 0 5
19
2010 19 0 0
0 3 16
2011 16 0
0 0 0 16
Maryland
2009
88
0 0
1 8 79
Maryland
2010 79
I
0 0
2
78
2011 78 0 0
0
4 74
Massachusetts
2009
36 0
0 0 6
30
2010 30
0 0 0
0 30
2011
30 0 18 0
0 48
Michigan
2009
130 0 0
3 15
112
2010 112 0 0
0 6
106
2011 106
0 0 0 3
103
Minnesota
2009
41 0 0 0
0 41
2010
41 0 0 0
3 38
2011 38 0 0
2
0 36
Mississippi
2009
13 0 0
1 0
12
Mississippi
2010 12 0
0 0 0
12
2011 12
1 0 0 0
13
Missouri
2009
34 1 0 0
3 32
2010 32 0 0 0
2
30
2011 30 0
0 0 0
30
Montana
2009
0 0
1 0
1 0
2010
0 0 0
0 0 0
2011
0 0 0
0 0 0
-53-
Outlets Outlets Outiets
at
Start
Reacquired
Outiets
Sold
at
End
of
tiie
Outiets
From
Outiets
.
to
ofthe
State
Year Year
Opened Franchisee (1)
Closed
Franchisee
Year
Nebraska
2009
33 1 0 0 11 23
2010 23 0 0 0
0
23
2011 23 0 0 0 0 23
Nevada
2009
26 0 0
0
2
24
2010 24 0 0 0 1 23
2011 23 0 0 0
0
23
New
Jersey
2009
27 0
3
2
3 25
2010 25 0 0 1 3 21
2011
21
0 0 0 0 21
New
York
2009
22 0 0
I
6 15
2010 15 0 0 0 0 15
2011
15
0
0 0
2
13
North
Carolina
2009
60 4 0 0
0
64
2010 64
2
0 0
0
66
2011 66
2
0 0
I
67
Ohio
2009
101 1 1
0 10 93
2010 93 0 0 0 5 88
2011 88 1 0 1 3 85
Oklahoma
2009
47 0 0 1 14 32
2010 32 0 0 0 6 26
2011 26 0 3 0 1 28
Pennsylvania
2009
62
0
0
0 5 57
2010 57
I
0 0 4 54
2011 54 0 0
I
0 53
Rhode
Island
2009
1 0 0
0
1 0
2010 0 0 0 0 0 0
2011 0 0 0 0 0 0
South
CaroUna
2009
19 1 0 0 17
3
2010 3 1 0 0 0 4
2011
4
0 0 0 0
4
Tennessee
2009
30 0 0 0 0 30
2010 30 0 0 0 0 30
2011 30 0 0 0
0
30
Texas
2009
95 0 0 1 10 84
2010
84
3 29 0 8 108
2011 108 3 0 0
3
108
Virginia
2009
49 0 0 0 0 49
2010 49 0
0 1 1
47
2011 47 0 0
2 2
43
Washington
2009
52
-
0 0
I
7
44
2010
44
0 0 1 0 43
2011 43 0 0 0 0 43
West
Virginia
2009
15 1 0 0 0 16
2010 16 0 0 0 0 16
2011 16 1 0 0 1 16
Wisconsin
2009
40 0
0
0
5
35
2010 35 0 0 0 3 32
2011 32 0 0
0
1
31
Guam
2009
8 0 0 0 0 8
2010 8 0 0 0 0 8
2011 8
0
0 0 0 8
-54-
Oufiets Outlets Outiets
at
Start
Reacquired
Outiets
Sold
at End
ofthe
Outlets
From
Outlets to
of
tiie
State
Year Year
Opened
Franchisee (1)
Closed
Franchisee
Year
Total
Outlets
2009 1,777 11 13 14 211 1,576
Total
Outlets
2010 1,576
13
31
8 65
1,547
Total
Outlets
2011 1,547 16 27 8 33 1,549
(1) Reacquired
from
Franchisee
does
not include
"spin"
transacfions, in
which
we or an
affiliate
acquired the
restaurant
from
one
franchisee
and immediately sold the
restaurant
to
another
franchisee without our ever
having
operated
the
restaurant.
Table
No.
5
Projected
Openings
As Of
December
31,20402011
(1)
State
Franchise Agreement
Signed
But Outiet
Not
Opened .
Projected New
Franchised Outiet
in
the Next
Fiscal
Year
Projected New
Company-Owned
Outlet
in
the Next
Fiscal
Year
Alabama
0
?5
0
Alaska
0 +0 0
Arizona
0
37 02
Arkansas
0 28 0
Califomia
0 4417 0
Colorado
0 42 0
Connecticut 0 1 0
Delaware 0 03 0
District
of
Columbia
0
0 0
Florida
0 4017
2
Georgia
0 ^8 40
Hawaii
0
2
0
Idaho
0 4-2
0
Illinois
0 210 20
Indiana 0 32 01
Iowa
0 ^1
0
Kansas
0 0 0
Kentucky
0 02 0
Louisiana
0
44
0
Maine
0
40
0
Maryland
0 ?3 0
Massachusetts
0 02 01
Michigan
0
34
0
Minnesota
0
37
0
Mississippi
0 62
0
Missouri
0 31
0
Montana 0 40 0
Nebraska 0 1 0
Nevada 0
44
01
New
Hampshire 0
1
0
New
Jersey
0 5 0
New
Mexico
0 1 0
New
York
0 #8 0
North
Carolina 0 429 02
North
Dakota 0 0 0
Ohio
0
&S
40
Oklahoma
0
34
"
0
Oregon 0 23 0
-55-
Franchise Agreement
Projected New Projected New
Signed
But Outiet
Franchised
Outiet
Company-Owned
Outlet
State
Not
Opened
in
the Next
Fiscal
Year
in
the Next
Fiscal
Year
Pennsylvania
0 32 0
Rhode
Island
0 01 0
South
Carolina
0
28 0
South
Dakota
0 1 0
Tennessee
0
7 0
Texas
0
3430
42
Utah
0 3
0
Vermont
0
0 0
Virginia
0 35 0
Washington
0
1 0
West
Virginia
0
40 40
Wisconsin
0 21 0
Wyoming
0
42 0
Guam
0
0 0
Guantanamo Bay
0 0 0
Northem
Mariana
Islands
0 0
0
Total
0
46S215 911
(1)
Reflects
projections
of
gross
restaurant
openings.
McDonald's
anticipates
closing
approximately 424164
restaurants
in
20112012.
Attached
to this disclosure document as
Exhibit
R
is a
list
of
U.S.
franchised
restaurants
as of
December 31,20402011.
Attached
to this disclosure document as
Exhibit
S
is a
list
ofthe 249263
franchisees
who had a
restaurant
franchise
terminated, canceled, not renewed, or otherwise
voluntarily
or
involuntarily
ceased to do
business
under
the Franchise Agreement during the most
recent
completed
fiscal
year or
who
have
not communicated
with
us
within
10
weeks
of
the
application
date.
If you
buy this
franchise,
your contact
information
may be
disclosed
to
other
buyers when
you
leave the
franchise
system.
In
some
instances, current and former
franchisees
sign
provisions
restricfing
their
ability
to
speak
openly
about
their experience
with
McDonald's.
You
may
wish
to
speak
with
ciurent and
former
franchisees,
but be
aware
that
not
all
such
franchisees
will
be able to communicate
with
you.
Trademark-specific
franchisee organizations created, sponsored, or endorsed by
McDonald's:
1.
National
Leadership
Council
(NLC)
Address:
2111
McDonald's
Plaza
Oak
Brook,
IL 60523
Telephone #: (214) 707-1843
E-Mail
Address:
NLC
is endorsed by
McDonald's.
2.
Asian
McDonald's
Operators
Associafion
(AMOA)
Address:
Telephone #:
E-Mail
Address:
135
W 52"'^
Avenue
P.O. Box
51060
Eugene,
OR
97405
(541) 726-9866
AMOA
is endorsed by
McDonald's.
-56-
McDonald's
Hispanic
Operators
Associafion
(MHOA)
Address:
Telephone
#:
E-Mail
Address:
Web
Address
7105 West
Higgins
Avenue
Chicago,
IL
60656
(469) 287-2302
leonardo. lopez@partners
.mGdroemphi
lip
.fuentes@parmers.
mcd. com
www.mhoa-usa.com
MHOA
is endorsed by
McDonald's.
National
Black
McDonald's
Operators
Association
(NBMOA)
Address:
Telephone
#:
E-Mail
Address:
Web
Address:
P.O. Box
820668
South
Florida,
FL
33082-0668
(954) 389-4487
www.nbmoa.org
NBMOA
is endorsed by
McDonald's.
5. Women Operators Network
(WON)
Address:
CHAR,
Inc.
811 Gunter
Avenue
P.O. Box
878
Guntersville,
AL
35976-0878
Telephone #: (256) 582-2849
Ext.
1
E-Mail
Address:
WON
is endorsed by
McDonald's.
Item
21
Financial
Statements
Attached
to this disclosure document as
Exhibh
A
are the consolidated balance
sheets
of
McDonald's
USA, LLC
as of December
31,
2^2011. and December 31,20092010. and the related consolidated
statements
of
income,
member's
equity, and cash
flows
for
the
years
ended December
31,
20102011. December 31,
20092010. and December
31,
20082009.
Item
22
Contracts
All
agreements
used by us regarding the
offering
of
a franchise are
attached
to this disclosure document
as
Exhibits
B, C, D, E, F, G, H,
I, J,
K,
and
M.
Item
23
Receipts
See the Receipts
at
the end
of
this disclosure document.
-57-